Four Seasons

Back Lane, Mickleton, Chipping Campden GL55 6SJ
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8.1 18 Reviews
  • Four Seasons, Chipping Campden
Four Seasons in Chipping Campden offers each resident a caring, welcoming home.

Trained staff protect people from harm, while giving them the independance, care and compassion they require.


Residents are treated with dignity and respect.

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Care Provided by Four Seasons

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 21 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Alison Leggett (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Four Seasons

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Four Seasons to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Four Seasons Reviews (18)

8.1

Four Seasons has a Review Score of 8.1 (8.071) out of 10, based on 1 reviews in the last 2 years. Over all time Four Seasons has 18 reviews.

Overall Experience

  • 12
  • 5
  • 1
  • 0
  • 0

Date Published

18
0
0
1
17

Review from Teresa N (Daughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring home with a feeling of warmth, all staff have the utmost patience and compassion, the rooms are bright and cheerful, the activities and entertainment are well thought out and Christmas parties are lovely.

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Review from Alan P (Son of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble regarding the care for Mum. Mum's extremely happy with all aspects of her care. If Mum's happy, so is her family. It's Mum's happiness that is the most important thing to us and her care exceeds all of Mum's and our expectations. The staff are the most important asset to
any business. All of the staff could teach other care homes we have had experience with how it should be done.


Well done to all of you.


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Review from Nick J (Son of Resident) published on 21 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Four Seasons Care Home all that we hoped for. It is privately owned and as such, is able to operate in an autonomous way without the restrictions of being part of a large group. You are able to access the management and staff and communicate on a one to one basis. If you are looking for
glitz then this is not the care home you should be looking for, but, if you are looking for care and compassion together with a bit of fun and laughter then look no further.

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Review from R M (Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would definitely recommend the home having spent a week in respite after a chaotic stay in hospital. The peace and quiet in the room, overlooking a beautiful garden, plus all my meals brought to me by staff who were cheerful and helpful, was a joy.
The manager also came to enquire if everything
was to my liking, which I appreciated. I have been unable to comment on facilities ie, dining room, lounge, as I was happy to stay in the room, but several residents knocked on the door and introduced themselves and they seemed very contented.
I was taken down to afternoon tea and entertainment in the garden, which was very enjoyable. My mobility is severely restricted after 3 back operations, but that was overcome by staff who were pleased to help me. A big thank you to everyone.

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Review from Ian B (Son of Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care. Staff are of a very high calibre. My mother is completely happy with all aspects of her care. Highly recommend the home.

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Review from E C (Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent three separate weeks in The Four Seasons Home to give my family a rest from caring for me. I was very well cared for, the staff were friendly and very helpful and I felt very comfortable there.
The activities and facilities were very good and the garden was pleasant to sit out in. Altogether
a very satisfactory home.

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Review from Karen S (Resident) published on 8 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This residential home is the best I have ever encountered (in 30 year nursing) it is home from home small, warm, friendly with genuine love and care for it's residents. They go out of their way to ensure residents needs are met and each resident needs are unique to them. As a family we are all grateful
for all the staff have done and continue to do to make our mum's life as full and happy as possible.

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Review from Kathleen G (Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I had lived very well alone after my husband died but after 5 years had an illness which I found scaring so I decided it was time to move into this care home which I had previously researched. My three adult offspring live far away and I did not want to ask them to help me. I have been here now nearly
4 years and I feel I am very lucky to be well treated by the staff. It's clear that the carers now have far more dependent people and, therefore, have far too much to do, with the result that some details are now not so good eg. laundry gets lost, drinks are late, but the staff are long-suffering.

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Review from William P (Son of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Four Seasons provide adequate care for my 100 year old mother. She has been there for many years. It is a small enough care home for people to be treated and understood by staff. There is a fair selection of food and everyone is catered for.

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Review from M J (Son of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Four Seasons Care Home in Mickleton whilst not as luxurious as some homes is a friendly and caring establishment. The owner and manager are always available to listen to residents and families. It is a well run safe environment. Individual staff always seem to really care about the residents needs.
My mother has been a resident for nearly 6 years and we have never had cause for concern about how she is treated. We would certainly recommend it.

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Review from T B (Son of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring, dedicated staff treating residents as if they were family, good home cooked food, jolly atmosphere and visitors always made to feel welcome. I cannot thank the staff enough for the way they looked after my mother right to the end - staying on to make sure she was never alone with little regard
for their own fatigue - a genuine, caring home!

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Review from Julia G (Niece of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt was in the home when she was 100, she had really good care during the last years of her life, the kindness that was given to her was top class. I wasn't too worried if she has someone else's top or skirt on all I cared about was the care and kindness she was given. This home has first class
staff!!

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Review from Elizabeth P (Daughter of Resident) published on 26 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother died at Four Seasons after a stay of five years, in May 2015. In the days and weeks leading up to her death actually in Four Seasons, a move to hospital was thought unnecessary and more importantly not in mother's best interest by the Doctor and supported by the care home staff, a particular
relief to us during her time at Four Seasons the care was superb, caring professional and loving. But particularly during her last week it was amazing, the manage and the staff who provided loving care which exceeded anything we expected from them. The support we, mother, my sister and I received was second to none. It may not be the most luxurious care home but the care is excellent with local staff who care.

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Review from Judith M (Daughter of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend the Four Seasons for their exemplary quality of care for my mother. They are dedicated carers, displaying attention to individual needs and preferences. Their response has always been courteous and kind. They work collaboratively to overcome issues that arise, helping each other to
achieve the best outcomes for residents. Staff are aware of residents comfort, safety and their well being and show unstinting effort to respond. The quality of the home, cooked food that's prepared on the premises, is of a high standard of nutrition, taste and presentation. The home feels warm and comfortable, it is small and does not feel like an institution. There are a variety of activities for those residents who wish to participate but equally residents can chose to enjoy the peace of their own rooms. Visitors are always welcomed and concerns easily discussed.

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Review from A B (Wife of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband spent 2 weeks in Four Seasons for respite care while I arranged for help at home. The staff were wonderful, very caring, they looked after him very well.
The manager is very efficient and works very hard to make things run smoothly. They made me feel very welcome when I visited and I joined
my husband for several meals, which were delicious and of course home cooked.

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Review from John B (Son of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 99 year old mother was in the care home, whist I had 3 nights away on holiday. Well looked after - peace of mind for me. Also in the same home in early July, for 4 nights whilst I went to France. Plus 2 or 3 day visits (good value) last year.

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Review from Steve W (Son of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good caring environment. Excellent staff, excellent contact with local G.P (weekly visits from caring lady Doctor) Good happy home with activities for residents and excellent gardens for outside use.

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Review from David L (Son of Resident) published on 13 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Four Seasons looked after my elderly mother in her latter years with such love and care, she was so happy to be there. Since her passing on, on the 8th of November 2014 (aged 94), I have continued to have my lunch at Four Seasons on a daily basis and am fully conversant with the wonderful teamwork
amongst, and between the very caring staff and management!


If all the care homes in the world were run by The Four Seasons example, what a wonderful, caring world it would be!


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Current Review Score: 8.1 (8.071)

Overview of Review Score

The Review Score of 8.1 (8.071) out of 10 for Four Seasons is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Four Seasons is calculated as follows: ( (11 Excellents x 5) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.238 Points relating to the number of positive Reviews for Four Seasons is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2. 1 Positive Reviews ÷ 4.2 = 0.238

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 May 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Four Seasons

What types of Care is Four Seasons registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Four Seasons provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Four Seasons have?

There are 17 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Four Seasons?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Four Seasons to the centre of Chipping Campden?

2.9 mile(s) as the crow flies, distance by road may be significantly further.