Highfield Residential & Dementia Care Home

Culver Street, Newent GL18 1JA

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4 Reviews

Highfield Residential & Dementia Care Home, Newent

Care Provided by Highfield Residential & Dementia Care Home

Type of Service
Privately Owned
For a maximum of 27 Service Users

Primary Care Categories
Dementia
Learning Disability
Older Person Care
Respite Care

Care Offered
Alzheimer's
Parkinson's Disease

Other Care Provided
Convalescent Care
Day Care
Own GP if required
Palliative Care

Good to Know

Group/Owner
The Accommodating Care Group

Person in charge
Jenny Lee (Care Manager)

Local Authority / Social Services
Gloucestershire County Council ( click for contact details)

Admission Criteria
- Ages 65+

Room Information
- Single Rooms (27)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1998

Facilities

Close to Local shops
Gardens
Lift
Minibus or other transport
Near Public Transport
Phone Point in own room
Stairlift
Television point in own room
Wheelchair Access

Visiting
Visitors are always welcome at Highfields, the home thrive to make visitors feel welcome and part of the home. Visitors will always be greeted with a smile, and all the residents live a happy life here. There are a wonderful range of activities, and the home are always happy to receive suggestions on further activities. Highfields does not have set times for visiting – visitors are welcome any time.

Parking
The home has a car park to the rear of the building, this is available to visitors, relatives and other professionals.

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Review from Janice L (Daughter of Resident) published on 23 August 2022
Submitted via Website • Report

Overall Experience

I cannot rate Highfield Residential & Dementia Care Home highly enough. My lovely father was here for 9 months, and the care he was given was truly outstanding. The manager and her team were amazing to my father; he was given total respect and care at all times. My mother and I were happy with the care

he was shown, and since he passed, it's given us great comfort to know that in the last months of his life, we knew he was safe, respected and cared for. My mother and I were also shown the same respect and kindness when visiting; we were grateful for that too. It was always beautifully clean, and the food was lovely. I would highly recommend Highfield Residential & Dementia Care Home to anyone.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

Thank you for the kindness you showed all staff at Highfields. It was a pleasure to have cared for your father. Such a lovely family.

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Review from M M (Partner of Resident) published on 5 August 2022
Submitted via Postal Card • Report

Overall Experience

Staff are very helpful and keeping my partner comfortable, clean and tidy.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

Thank you for the kindness you showed all staff at Highfields, was a pleasure to have cared for your partner, sadly for just a short time.
Such a lovely family.

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Review from Pamela F (Stepdaughter of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience

My stepmother has been treated with kindness and respect. The staff have done their utmost to help her cope with some difficult physical problems and, although her dementia is still relatively mild, they manage to stay cheery and positive. Policies during Covid have meant residents have been kept as

safe as possible, and continue to be so.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

We appreciate your kind and thoughtful comments and the support you have shown us during Covid, it is appreciated by all staff.
At Highfields, we treat our residents as extended family. Their health and safety are always our top priority.

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Review from Megan J (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience

My mum now has a home at Highfield's and I say that very deliberately, it is her home not a home. The building is in the style of an older large house and not too large, small enough to feel like a home. Mum has multi dementia and no longer recognises family, time or place or even her beloved dog. She

has other medical conditions that need medication and monitoring. Not only does the team at Highfield take excellent care of her physical well-being, they offer loving care in every way. Whilst mostly placid she can become anxious and fretful, they calm and distract her halting escalation so well. Even getting a little toy dog that looks just like her dog for her to cuddle and soothe her. Also getting some special dolls that she looks after, the attention to individual personalised care is amazing. My mum is now part of their family and cared for better than we were becoming able to. The comfort and relief of knowing she is safe and so very well cared for is immeasurable.

Reply from Jenny Lee, Manager at Highfield Residential & Dementia Care Home

We appreciate your kind and thoughtful comments, and the support you have given us during the last year has been outstanding and appreciated by all staff.

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Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Highfield Residential & Dementia Care Home

What types of Care is Highfield Residential & Dementia Care Home registered for?

Older Person Care, Dementia, Respite Care & Learning Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Highfield Residential & Dementia Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Highfield Residential & Dementia Care Home have?

There are 27 Single Rooms.

What are the Facilities & Services at Highfield Residential & Dementia Care Home?

Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Highfield Residential & Dementia Care Home to the centre of Newent?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Highfield Residential & Dementia Care Home

Care Provided by Highfield Residential & Dementia Care Home

Good to Know

Facilities