No visiting restrictions
There is a very large private car park at the front of the home.
Nazareth House - Cheltenham has a Review Score of 9.3 (9.274) out of 10, based on 9 reviews in the last 2 years. Over all time Nazareth House - Cheltenham has 21 reviews.
Review from Priscilla C (Daughter of Resident) published on 29 October 2015
Submitted via Postal Card •
Report
Overall Experience
3.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.3 (9.274) out of 10 for Nazareth House - Cheltenham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.660 for Nazareth House - Cheltenham is calculated as follows: ( (66 Excellents x 5) + (34 Goods x 4) ) ÷ 100 Ratings = 4.66
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.614 Points relating to the number of positive Reviews for Nazareth House - Cheltenham is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 9 Positive Reviews ÷ 12.6 = 0.714
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Aug 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2023
Tina joined the Nazareth House team in November 2023.
Further information to follow...
Job Title: Deputy Manager
Joined: 2023
Will join our Nazareth family in September 2023.
More info to follow...
Job Title: Sister Superior
Joined: 2019
Sister Anastasia Lenihan is our House Sister Superior and came to Nazareth House Cheltenham in October 2019.
Sister Ana was born in Limerick, Ireland. and qualified as a Registered General Nurse in 1982 and has a lot of experience as a Nurse Manager starting at Nazareth House Derry and then spent seven and a half years as the Manager/Matron of Nazareth House Birkenhead. Sister Ana has more than 30 years service with Nazareth Care. Sister Ana is always available to lend a hand or an ear and supports Fr Aelred with any of our residents who need spiritual guidance.
In her spare time, Sister Ana enjoys reading, listening to classical music, walking and sports.
Job Title: Care Home Administrator
Joined: 2019
I have worked at Nazareth House for just over 3 years, and I work as the Care Home Administrator. My role is to support General Manager with financial matters at the home and I am the primary contact for both residents and families for their accounts. I hold a Level 3 in business administration and in my spare time, I enjoy learning new skills and spending time with friends.
Job Title: Resident Priest
Joined: 2020
Born Michael Antony Baker in north London 22nd September 1932. Educated by the Salesian Fathers at Battersea; Hertford College, Oxford (MA in History); Rome for Biblical Studies. Army service in RAOC in the Canal Zone, Egypt, during the Farouk crisis 1951-53. Entered Prinknash Abbey in 1956. Professed as a Benedictine monk with the name Aelred.
Created a correspondence course on the Bible, known as ‘Focus’, with Sr Catherine, a Dominican nun of Stroud. It ran for over thirty years from 1970. Planted a lot of trees on the Prinknash estate.
Appointed chaplain at Nazareth House in February 2020, now I minister to the sick and dying residents in the home. I celebrate mass each day and administer the sacraments as required.
Job Title: Catering Manager
Joined: 2022
My name is David Brazier, I am the Catering Manager at Nazareth House. Although I've only been in the role a short amount of time, within the first week I knew that Nazareth House was the place for me. I have been welcomed and supported by everyone and will strive to give the residents the best possible nutrition and service possible.
I have been in the catering industry for the past 17 years and have held many different positions. My first role was at a Local Private school as a Junior Chef since then I have amassed a great deal of experience and knowledge to enable me to become Senior Chef, Head Chef, and Chef Manager and to ultimately thrive in a place like Nazareth House.
I can't wait to get to know all the residents and to make the catering department a very successful part of the Nazareth Family.
Job Title: Activities Coordinator
Joined: 2022
Claire is a trained dancer, who loves karaoke, so the role of Activities Coordinator suits her down to the ground! In a past life, Claire has performed across UK and Europe, bringing laughter and joy to audiences or festival participants. Since moving to Cheltenham in 2016, Claire has supported community engagement and events for Cheltenham Borough Council and then worked at Roses Theatre in Tewkesbury, where she produced a community festival for three years, as well as assistant-produced the annual Pantomime. Claire brings enthusiasm and a strong passion for song and dance to the residents at Nazareth House and loves to see everyone smile!
