What types of Care is Oak Tree Mews Care Home registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

How far is Oak Tree Mews Care Home to the centre of Moreton-in-Marsh?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Oak Tree Mews Care Home, Hospital Road West, Moreton-in-Marsh, Gloucestershire GL56 0BL

Review from E J (Daughter-in-law of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience

My experience at Oak Tree Mews Care Home has been excellent. The manager and her fabulous staff have made my mother-in-law so welcome. Helped her to eat and take her medication, their support, and kindness is just amazing.
I can't thank them all enough.
I feel so happy that my mother-in-law has settled

so well but that is down to the manager and her staff.
I was not looking forward to putting my mother-in-law into a care home, but this has been the best decision we made.

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Review from Nicola K (Daughter of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience

We were informed that all care homes are the same so after our previous experience at another care home we weren't holding out much hope. How wrong we were! My mum is unrecognisable from the sad frail old lady she was previously. Clean, fresh and tidy, happy! She walks with her frame now, asks for the

toilet and she enjoys her food. She is content as are we. 10/10 from me. Well done, couldn't be happier!

Reply from Anna McClelland, Home Manager at Oak Tree Mews Care Home

Thank you, Nicola, Mum is a pleasure to look after and what a wonderful family she has, love her dearly.

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Review from C M (Daughter of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience

My mother stayed at this care home for a few months but sadly died on November 1st, 2023. In that time, the care she and my family received was 100 per cent. My mum was clean, well-fed, happy and content in her room. The staff went above and beyond to make sure she was comfortable and felt welcome.

She loved them like her family and had everything she needed. I was Mum's carer and was also made to feel welcome 24 hours a day. My questions were answered, my worries were always listened to, even in Mum's final days. Staff stayed over their work shifts to help me know that Mum was never alone. Thank you.

Reply from Anna McClelland, Home Manager at Oak Tree Mews Care Home

It was a pleasure to look after you both thank you for your review - please pop in for a cuppa anytime.

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Review from A L (Son of Resident) published on 5 January 2024
Submitted via Website • Report

Overall Experience

Our elderly mother tried a fortnight in Oak Tree Mews, mainly with a view to moving near us "children", pensioners ourselves! The help and attention from every single staff member are amazing; they are professional, helpful and cheerful, from senior members right through, and she has made the move permanent...

without any reservations. The Christmas party, as well as daily attention, demonstrated the high degree of care there. Thank you all for both her physical health and mental stimulation.

Reply from Anna McClelland, Home Manager at Oak Tree Mews Care Home

Thank you so much; it’s a pleasure to look after your mum.

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Review from Justin T (Son of Resident) published on 27 December 2023
Submitted via Website • Report

Overall Experience

My mother was a resident for five years and naturally, through that time, she and the family went through our ups and downs as her ability declined. The care home recently (two years?) changed hands and the new owners and staff have greatly improved all aspects of care, reflected in a consistent staff

presence of quality and caring attitude. Thankfully my mother, who always appreciated the staff and her time at Oak Tree Mews, managed to spend her last days there where the end-of-life care was exceptional.
Many thanks.

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Review from Charles H (Respite Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience

The building was accessible even when I was in my wheelchair, and the garden was well-kept and pleasant to sit in.
The staff were really helpful, were always willing to help me and were always willing to sit and talk and make sure I was made part of the community.
In the time I was there, I did

not get the same food twice, and it was always very nice.

Reply from Anna McClelland, Home Manager at Oak Tree Mews Care Home

You are welcome back anytime, Charles; you were a pleasure to care for - regards.

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Review from Jane D (Daughter of Resident) published on 19 December 2022
Submitted via Postal Card • Report

Overall Experience

When we knew mum would need to be in a care home we panicked as she had always been adamant that she didn't want that. So on the day she went in I felt sick..but not sure she would want to leave now. From the first second, she was relaxed and happy, well fed, looked after and cherished (I'm booking

in soon!) We all love Oak Tree Mews Care Home.

Reply from Clare Coombes, Home manager at Oak Tree Mews Care Home

Thank you for taking the time to review our home, your comments have been warmly welcomed, if there is anything we can assist further with please do not hesitate to contact us.

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Review from Heather R (Resident) published on 29 June 2022
Submitted via Postal Card • Report

Overall Experience

I am very happy with my room overlooking the garden and with the care that I get.

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Review from A H (Daughter of Resident) published on 7 June 2022
Submitted via Postal Card • Report

Overall Experience

Overall, Oak Tree Mews meets my expectations for my parents. I'd like to see more personal care for my daddy addressed when raising in the mornings which slips and bed linen changed and their personal ones returned to my mother, as this is an important thing to her that they have their own. Friendly

staff, perhaps more activities of a quicker nature for dementia/Alzheimers patients. But overall, they do a good job!

Reply from Julie Caygill, Hospital Liaison Team Administrator at Oak Tree Mews Care Home

Thank you for taking the time to complete a review. We are sorry that the personal care given to your father is not always consistent and we have rectified this by allocating him a keyworker to ensure that all personal needs are met. We are also in the process of implementing a new organisation system in the laundry to ensure all personal items are returned promptly. In regard to activities, we realise that all our residents have not been able to enjoy the outdoors due to the pandemic and are delighted that now things are improving we can organise trips out weekly. We have a few trips planned, the first was last week to Bourton on the water. We are happy to know that we are a friendly team and meet your other expectations. Once again, we would like to thank you for your time.

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Review from R A (Daughter of Resident) published on 22 November 2021
Submitted via Website • Report

Overall Experience

Our Mother was a resident at Oak Tree Mews for just over three months; we appreciated the patience and kindness of all the staff.
The manager and her team found time for everybody, residents and visitors alike, even though always busy. We felt confident in their ability to meet our mother’s needs

during those last few weeks of her life. The homely atmosphere and country views were among the reasons we chose Oak Tree Mews. Mum’s end of life care was managed very professionally.

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Review from Gareth R (Son of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience

My parents spent two weeks at Oak Tree Mews. They were looked after by a loving and caring team of staff and management. My brother and I appreciated the flexible visiting hours and warm hospitality with an offer of coffee. My parents complimented the tasty meals cooked. I liked the open-door room policy,

which ensures a lively atmosphere in the evening, which I'm sure reduces the feeling of loneliness. Thank you to the whole team.

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Review from A C (Resident) published on 31 August 2021
Submitted via Postal Card • Report

Overall Experience

The food was good.
Care is excellent.
Carers were good and perfect.

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Review from Ian J (Son of Resident) published on 10 May 2021
Submitted via Postal Card • Report

Overall Experience

A caring and friendly atmosphere every time I come to see my mum. Mum is very happy here.

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Review from Carrie M (Daughter of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience

I have been very pleased to find my father looking so well and in good spirits despite the stressful times endured during the pandemic. My father has been wonderfully cared for during this time. He loves his room and he speaks with warmth and gratitude about the kindness and care he has received. The

care home has made every effort to keep him safe and well while allowing visits with all the necessary precaution. The whole team has done a brilliant job in very difficult times. Thank you.

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Review from Tim M (Son of Resident) published on 15 March 2021
Submitted via Postal Card • Report

Overall Experience

The last month, my father has been rather poorly and in lockdown mode, this has made giving him the support he needs to make his recovery challenging. The staff at Oak Tree Mews have worked tirelessly to bring him back to better health and found ways for me to deliver the compassionate support he so

needed. I am very grateful for all they have achieved.

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Review from Chris M (Son of Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience

Lovely place with friendly staff.

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Review from M B (Daughter of Resident) published on 12 January 2021
Submitted via Postal Card • Report

Overall Experience

Pre-booked a Covid flow test 30 minutes before. Separate entrance and visiting room with plastic screens. Very clean, strict attention to safety procedures. Allowed an hour to visit Dad. Attentive care staff at all times.

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Review from Andrew (Son of Resident) published on 11 December 2020
Submitted via Website • Report

Overall Experience

Oak Tree Mews has provided a quality of life for my father that we would not have dared to hope for. They have welcomed him into their caring and supportive community with open arms and we will be forever grateful for their wonderful work especially during the difficult times we have encountered.

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Review from Diane H (Daughter-in-law of Resident) published on 18 November 2020
Submitted via Postal Card • Report

Overall Experience

Our Mum became a resident of Oak Tree Mews initially for respite care after experiencing a fall, we anticipated that she would likely be a resident for just a few weeks, how wrong we were. Sadly, her condition has deteriorated significantly. As a result contact with the Care Home has been frequent,

we have been contacted with any changes in Mum's condition and have been kept updated at all times. In addition, a member of the family has contacted the care home on a daily basis, sometimes more than once especially as Mum began to need assistance with answering her phone. At all times we were greeted with warmth and friendliness by all staff and despite the fact that at times they must have been extremely busy, we were never made to feel an inconvenience. We the family all feel that the care that has been provided for our Mum has been second to none, she has been treated with dignity and respect at all times. We cannot thank the staff enough for their caring attitude when looking after our Mum and taking care of her most personal needs as if she were a member of their own family. We cannot praise the staff highly enough for continuing daily to carry out a job which is often underappreciated and undervalued in society.

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Review from Gerald T (Husband of Resident) published on 26 August 2020
Submitted via Postal Card • Report

Overall Experience

My wife has been at Oak Tree Mews for about 4 1/2 weeks. As far as I can tell she has very good care. Both the staff and home have bee excellent. I have no complaints.

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Oak Tree Mews Care Home

Care Provided by Oak Tree Mews Care Home

Good to Know

Funding & Fees Guide for Oak Tree Mews Care Home

Facilities

Oak Tree Mews Care Home Reviews (59)

Overview of Review Score

Detailed Breakdown of Review Score

Performance

Care Quality Commission (CQC) Rating

Bed Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Oak Tree Mews Care Home

What types of Care is Oak Tree Mews Care Home registered for?

How many Rooms does Oak Tree Mews Care Home have?

How far is Oak Tree Mews Care Home to the centre of Moreton-in-Marsh?

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