Parton House

Parton Road, Churchdown, Gloucester GL3 2JE
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9.8 69 Reviews
  • Parton House, Gloucester
Parton House is the most 'local' of all the homes in the Cedar Trust portfolio. The only care home in the village of Churchdown halfway between Cheltenham and Gloucester, almost without exception each of the residents has some connection to the village. This beautiful building is an extended farmhouse, with the most recent extension offering outstanding communal space and large, airy bedrooms each with an en-suite wet room facility. Set back from the road in large gardens, this home has three lounges, hairdressing salon and even a cinema, offering up to 36 residents a variety of settings to spend their time and meet their visitors. Regular buses to Gloucester and Cheltenham stop at the end of the drive, and local shops are a very short drive away. The community/village feel makes this a home particularly suited to someone who would enjoy walking or sitting in the spacious grounds, or the beautiful lounges within the building.

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Care Provided by Parton House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 36 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Kayleigh Mummery (Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (36)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Parton House Reviews (69)

Total of 69, showing 41-60
9.8

Parton House has a Review Score of 9.8 (9.797) out of 10, based on 22 reviews in the last 2 years. Over all time Parton House has 69 reviews.

Overall Experience

  • 52
  • 16
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Date Published

69
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22
47

Review from J B (Daughter-in-law of Resident) published on 15 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law resisted 'going into a home' for years. A weeks respite at Parton House has turned into a permanent stay. It is far more like a family-run hotel with extremely wonderful care, and she loves it there now. The staff are kind and gentle and jolly too. The house is run efficiently, is incredibly
clean and thoroughly welcoming. We can't recommend it highly enough.

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Review from M H (Son of Resident) published on 30 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since becoming a resident at Parton House, I have seen a remarkable improvement in my mother, both mentally and physically.
She was in a bad state after hospital.
The staff are very good and caring not just to my mum but all the residents. Mum is always clean and well presented. She is well and happy
and that is all that matters to me.

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Review from C S (Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was most impressed with the Manager and Assistant Manager. I was helped when I first came in an exceptional way with the use of only one hand and unsteady on my feet. The staff, without exception, are a smiling, cheerful and happy crew. My only complaint would be the food, made worse as it was to be
pureed.

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Review from William D (Son of Resident) published on 24 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A real and genuine home from home for residents with high standards of care and cleanliness. The staff are so kind and patient that given the most reluctant of residents can be won over! My mother was adamant that she didn't want to go and is now adamant that she doesn't want to leave. Well done to
an excellent manager and her fantastic team of staff.

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Review from M K (Daughter of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has improved since moving into Parton House. She is looked after, giving me peace of mind. She has a lovely room. Staff are caring and friendly. We can visit at any time, always made to feel welcome. This has to be one of the better care homes in the area.

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Review from Nonita W (Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everybody is perfect, helping one another and very happy being here.

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Review from M G (Resident) published on 27 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm a resident who lives at Parton House and is very happy.
The food and staff are excellent. I can't fault the home in any way. I can also have a beer or a glass of wine.

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Review from Ewart B (Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I live in Parton House. All the staff are lovely, the atmosphere is great!

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Review from Sally D (Niece of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was resident in Parton House from June 2018 until she recently passed away. She was very happy there and very well looked after. The love and care she received right up until the end was second to none. Nothing was too much trouble for any member of the team. We can't thank them enough.

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Review from Cilla E (Daughter of Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I cannot praise high enough the care and consideration shown to my Father by the staff on Parton House.

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Review from Richard B (Son of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm welcome from the start of our visit for what is a very sensitive moment for my family. Staff were very friendly, professional and above all else very caring.

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Review from E F (Son of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would not hesitate to recommend Parton House to anyone. All the staff are very professional but at the same time display an exceptional level of care with individual personal touch. Residents are treated like family. My mother is very happy there and loves all the staff.
Parton House is a fine example
of how I believe a professional care home should be run.

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Review from Lynn R (Respite Resident) published on 9 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay and experience n Parton House has been exceptional; from the catering, domestic, careers and management.
I have been treated with respect, dignity and caring attitude from everyone.
I was slightly apprehensive on arrival but was made to feel part of a family straight away.
Everyone is happy
here.
Well done.

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Review from Robert B (Husband of Resident) published on 26 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Bearing in mind the problem my wife presented (mobility), the staff have been wonderful (brownie points all around) in coping. Food was really good (tried it myself). The only problem was the night staff, or one or two of them could be a little more caring and understanding. Overall it is a well done
to all the staff. Such a great shame she has to move on.

Reply from Debbie Smith, Head Office at Parton House

Thank you for taking the time to leave a review for Parton House Care Home on Carehome.co.uk, we appreciate all feedback and will pass your comments onto the Home Manager.


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Review from B T (Son of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's care home in Ross-on-Wye was forced to close. We looked at other care homes and Parton house was by far the best. The lounge was light and clean, the dining room, the same. Mum's room on the ground floor was small but perfect for her needs.


Due to Mum's dementia, she wasn't able to fully partake

in activities but she was happy there. Special thanks to the home's management and staff, especially following Mum's passing. She'd only been at the home for 11 months but was settled and well cared for.

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Review from Michael B (Friend of Resident) published on 24 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is in Parton House and the home is just delightful, nothing is ever too much and there is always lots going on. I did visit over Christmas and noticed they had Donkeys coming! How brilliant. My friend is always happy with the home and it makes me happy knowing he is in a place he enjoys.

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Review from Neville T (Resident) published on 11 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff exceptionally kind. Staff superb. Very friendly and helpful. Experience similar to five-star hotel.

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Review from Christine H (Daughter-in-law of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Given excellent care. Dedicated and professional staff.


Went over the call of duty. Couldn't ask for better.


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Review from Helen B (Daughter of Resident) published on 22 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Parton House eighteen months ago diagnosed with Alzheimer's. She has her own ensuite room and a view with plenty to see. The home itself is in well-maintained grounds with quiet areas to sit in. I was always made welcome with a coffee and a smile on arrival.


I found my mother

happy in her surroundings and everything spotless. Parton House has a hairdressing salon, a cinema room and plenty of activities plus organised trips. My mother was cared for throughout her stay and the staff did everything to help her and answer any questions I asked.

Reply from Debbie Smith, General Manager at Parton House

Thank you for your kind comments, they are much appreciated.


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Review from Michael J (Cousin of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very nice detached residence in its own grounds with attractive gardens. A well-maintained property with all the facilities for looking after the elderly and also contains extra rooms for guests and visitors to meet up and relax in a quiet atmosphere. Visitors can also take meals there. Lots of caring
helpful staff.

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Current Review Score: 9.8 (9.797)

Overview of Review Score

The Review Score of 9.8 (9.797) out of 10 for Parton House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.797 for Parton House is calculated as follows: ( (208 Excellents x 5) + (44 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 256 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Parton House is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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