Ashley House is brilliant. All the staff are lovely and cannot do enough for the residents.
Ellie P (Daughter of Resident)
They were all so friendly and I could see how much they genuinely cared for my grandmother
Tara C (Granddaughter of Resident)
My mother is very fortunate, and I'm very relieved, that she's in a place that cares for her
K C (Son of Resident)
Parking available out the front of the home.
Ashley House has a Review Score of 9.8 (9.786) out of 10, based on 19 reviews in the last 2 years. Over all time Ashley House has 49 reviews.
Review from Catherine C (Daughter of Resident) published on 12 December 2022
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Review from Val M (Daughter of Resident) published on 21 March 2022
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Review from J M (Partner of Resident) published on 17 March 2022
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Review from M P (Friend of Resident) published on 15 March 2022
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Review from Nicola F (Niece of Resident) published on 21 January 2022
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Review from Peter N (Son of Resident) published on 15 January 2022
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Review from Alison C (Daughter of Resident) published on 14 December 2021
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Review from Craig P (Grandson of Resident) published on 27 August 2021
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Review from Roger W (Guardian of Resident) published on 24 August 2021
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Review from Jill L (Daughter of Resident) published on 25 June 2021
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Review from Willa (Daughter of Resident) published on 9 June 2020
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Review from M P (Daughter-in-law of Resident) published on 20 March 2020
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Review from C H (Respite Resident) published on 3 October 2019
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Review from A S (Son of Resident) published on 22 June 2019
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Review from Sue I (Daughter of Resident) published on 11 June 2019
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Review from Carolyn D (Daughter of Resident) published on 7 June 2019
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Review from Denise C (Daughter of Resident) published on 8 March 2019
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Review from T R (Daughter of Resident) published on 27 November 2018
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Review from Sherrie-Jane J (Wife of Resident) published on 31 October 2018
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Review from Lee (Daughter of Resident) published on 5 October 2018
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The surroundings are homely, not clinical, and the gardens and conservatory are an added bonus. There is plenty of good food plus lovely snacks and refreshments throughout the day. The dining room feels cosy and communal and I love the menu on the wall.
There is a real commitment to joining in local activities, including walks, church visits, community singalongs and tea dances. Residents also mix regularly with school children, which makes everyone happy - young and old.
I would not hesitate to recommend Ashley House.
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The Review Score of 9.8 (9.786) out of 10 for Ashley House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.786 for Ashley House is calculated as follows: ( (176 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 220 Ratings = 4.786
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ashley House is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Sep 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 28 Mar 2025
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Job Title: Manager
Joined: 2022
Hello, my name is Clare, and I am the manager of Ashley House here in Langport.
Job Title: Care Supervisor
Hello, My name is Janice and I work with Clare as the Care Supervisor for Ashley House.
Job Title: Handyman
Joined: 2022
Hello, My name is Jeff. I make sure the home is always safe and that the repairs are caried out, making sure Ashley House is a lovely place to live at all times.
Job Title: Activity Coordinator
Joined: 2020
Angie is the activity Coordinator at Ashley House