Ashley House

The Avenue, Langport TA10 9SA
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9.8 49 Reviews
  • Ashley House, Langport
Ashley House Care Home is situated in the small town of Langport, a civil parish of Somerset. The attractive home dates back to Victorian times and is at the end of a quiet, beautiful tree-lined avenue.

The skilled and dedicated care team provide care 24 hours a day from a tailored and person-centred approach, allowing for flexibility and choice for each individual. The teams are on hand to assist with all everyday tasks required and would describe Ashley House as a ‘home from home’.

Ashley House offers both permanent placements and shorter respite breaks providing flexibility suitable to each individual’s situation. A shorter respite break is ideal for if family members are going on holiday or if you just require some TLC. Understanding that moving into a care home can be a daunting thought, respite is a great way to sample Ashley House prior to making any final decisions.

All bedrooms are fully furnished inclusive of a television, and many of the bedrooms also have en-suite facilities. Ashley House also offers bedrooms with stunning views of the garden and has various homely spacious communal rooms including a lounge and separate dining room. The garden is maintained all year round and leads to a light and airy conservatory perfect for soaking up the summer weather.

Ashley House understands how important mealtimes are, this is why the chef offers a nutritious and varied menu attractive to all nutritional needs and tastes. The Activity Coordinator is also on hand to provide an engaging and varied activity and events calendar suitable for all interests and personalities.

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Care Provided by Ashley House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Clare Burns (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 2

Funding & Fees Guide for Ashley House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • Self-Funded Residential Dementia Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,300
  • (these prices are only a guideline, please contact Ashley House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking available out the front of the home.


Ashley House Reviews (49)

Total of 49, showing 41-49
9.8

Ashley House has a Review Score of 9.8 (9.786) out of 10, based on 19 reviews in the last 2 years. Over all time Ashley House has 49 reviews.

Overall Experience

  • 38
  • 11
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Date Published

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19
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Review from Alison (Daughter of Resident) published on 20 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident at Ashley House for two and a half very happy years. The ethos is to provide a home from home environment so there are no regimented routines; residents get up when they want, eat where they want and get as involved in the activities as they wish. The carers are dedicated
and hardworking, making the residents feel safe and loved but all the staff contribute to the cheerful atmosphere, providing high standards of cleanliness and excellent food. Ashley House has retained its good rating from the CQC as a result of the changes and developments put in place by the manager who acts on suggestions and is constantly looking to improve the fabric of the building and extend the amenities. For example, the number and range of activities have been expanded to include a fitness class and "Toddler Tuesdays"; this is a delightful hour when residents get to sing and complete activities with an energetic pre-school group.

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Review from Robert P (Son of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been a resident of Ashley House for a month. After a shaky 48 hours, he has become familiar with the routines and learnt to accept the help on offer. After many years of independent living, he has needed to be encouraged to treat the house as a hotel.


He enjoys the food provided and put on

a kilo in the first fortnight, causing him to take care of what he eats in between meals. He has a very comfortable, newly decorated and furnished, spacious room with ensuite toilet and sink. The view from his room across the moor to the railway viaduct is exceptional and keeps him entertained throughout the day.


The management have been very supportive in allowing us to provide him with Sky for his TV and an amplified phone - two of the important elements of his life at home - maintaining continuity of his lifestyle.


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Review from Patricia B (Daughter of Resident) published on 23 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially went for respite care for one week but after returning home for one day decided she much preferred living at Ashley House. It is a home in the true sense of the word, friendly, welcoming, caring, open. As her daughter I drop in with no notice and have always enjoyed my visits and
always been very pleased and surprised at what activities mum has been doing from planting seeds to singing, walking, flower arranging, making cards etc. I've found all the staff to be very caring and helpful and always available. Mum has dementia and I think it is just the right size home for her she has made friends easily and can recognise the staff, shes also very proud of her room which has an en-suite, which I consider essential for her independence and privacy.

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Review from David M (Son of Resident) published on 17 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley House has provided a safe and friendly day care for my mother who is 93 years old, she lives with us and receives day care twice a week. The staff are always friendly and mum tells us the food is lovely.
We feel very happy to leave mum in their care which gives us that much needed respite.

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Review from T B (Son of Resident) published on 23 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ashley House is an old Victorian building and is in the process of being upgraded internally with paint and decor.
However, the care given is excellent and I would not want to put her in any other care home.
This is an excellent home.

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Review from Lyn B (Daughter of Resident) published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was so thrilled to get my mother into this residential home. The staff are brilliant, so caring and helpful and so patient. My mother's room looks out over the Somerset levels where she can see cows. Coming from a farming background, she loves it.
The meals are nourishing and well presented.

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Review from Sheila L (Daughter of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Recently under new management, I can already see changes in the living conditions, menus and inclusion of residents in decision making.
During my mother's short spell here, she received care and love above and beyond the call of duty from the amazing staff.
I cannot express my gratitude enough, they
gave her a very special, peaceful end of life experience. She died with dignity thanks to those lovely ladies.

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Review from P G (Relative of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is a small well-established care home with caring friendly staff. Since the arrival of the new manager, the rooms and gardens are being refurbished and replanted. Meals are beginning to be more varied and residents seem to enjoy them. Public rooms and residents bedrooms are always clean and tidy
and residents flowers are always looked after by the staff. It would be pleasing to see more activities and outings for the residents and greater use of the gardens.

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Review from Diana C (Daughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The level of care and warmth towards residents is outstanding. I could not recommend it more highly. My mother has a difficult medical condition which all the carers deal with cheerfully and respectfully. Everything else, including management and food, is fine. One small thing - I hope more can be done
to get residents out of their rooms and into the garden in the summer.

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Current Review Score: 9.8 (9.786)

Overview of Review Score

The Review Score of 9.8 (9.786) out of 10 for Ashley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.786 for Ashley House is calculated as follows: ( (176 Excellents x 5) + (41 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 220 Ratings = 4.786

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashley House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

No Bed Vacancies

posted 28 Mar 2025

No Current Bed / Place Vacancies


Awards / Recognitions (1)

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Meet the Team (4)

Clare

Clare Wheeler

Job Title: Manager

Joined: 2022

Hello, my name is Clare, and I am the manager of Ashley House here in Langport.


Janice

Janice Howard

Job Title: Care Supervisor

Hello, My name is Janice and I work with Clare as the Care Supervisor for Ashley House.


Jeff

Jeff Thomas

Job Title: Handyman

Joined: 2022

Hello, My name is Jeff. I make sure the home is always safe and that the repairs are caried out, making sure Ashley House is a lovely place to live at all times.


Angie

Angie Morrice

Job Title: Activity Coordinator

Joined: 2020

Angie is the activity Coordinator at Ashley House