Burnworthy House

South Street, South Petherton TA13 5AD
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10 99 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.

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Care Provided by Burnworthy House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alison Tiltman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Burnworthy House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Burnworthy House Reviews (99)

Total of 99, showing 21-40
10

Burnworthy House has a Review Score of 10 (9.953) out of 10, based on 11 reviews in the last 2 years. Over all time Burnworthy House has 99 reviews.

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Review from Eric S (Friend of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been a resident for eight years and is content and well looked after. I visit him every week and have always found the staff, friendly and efficient. The residents always appear happy and their needs attended to.

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Review from Martin D (Son-in-law of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is a resident. The care she receives is second to none. The staff go above and beyond. I would recommend Burnworthy to anyone looking for a care home. Thank you to all the staff.

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Review from R H (Granddaughter of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has only been here a short while, but we can see an improvement in her mood and care already. We were shown her room and any questions we had were answered by the lovely staff. Moving was easy and the staff made her feel safe and cared for, as she's very anxious from dementia. There's
plentiful activities every day, which my grandma loves and the staff print the schedule for every resident's room. Food is never complained about and the staff are always working hard. In fact, they are always around and sometimes you don't even have to ask for something! They're so friendly, helpful and wanting to help. Visiting is simple. Safety and happiness come first and the rooms are perfect.

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Review from Lynda A (Friend of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Before my lady moved into this home I supported her twice weekly in her own home, since moving in 2 years ago I have taken her out for coffee and cake regularly. Can honestly say the staff have made me feel welcome, informed me of new covid policies and kept me well informed on the health and mindset
of my lady. She always appears as she did at home and the home presents as well kept, homely and the food appealing and varied. This experience has changed my preconceived ideas of how well she would have “fitted in” she has made it her home and that’s been down to the care, support and kindness of the whole team. Just a huge thank you for all the hard work which I know my lady will have needed and you have all wonderfully given.

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Review from K D (Grandson of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent friendly staff. Always helpful and stick to covid rules, to keep everyone safe.

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Review from K E (Granddaughter of Resident) published on 24 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always plenty going on. My nan does have a small room but always clean. The staff are always polite and friendly.

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Review from Catherine S (Granddaughter of Resident) published on 22 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has recently moved into Burnworthy. She was reluctant to give up her home but everyone has been so welcoming and kind. She instantly feels at home. As a family, when we visit, we are also made to feel very welcome. The staff genuinely seem to care and go that extra mile.

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Review from Elizabeth H (Friend of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful. My friend is very happy with the food and the care.

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Review from Karen G (Daughter of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in so well. Her room is bright and welcoming. The staff are all friendly and professional. My family all feel Mum is being cared for and is safe. The home is very clean and safe.

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Review from Julie L (Daughter of Resident) published on 15 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is being well looked after by all the staff, who are always friendly and very caring. On walking into the home, you feel like it is a home and not a hospital, as other care homes can feel like. It is bright and cheerful and I am so pleased my mum is there.

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Review from Carol D (Daughter of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so helpful, friendly, nothing is ever too much trouble. My mum is so well looked after. So grateful we got her here, home from home. Came up when she got there. Always clean and tidy, Mum is, although I know she says she wants to go home, that's where she was with her parents. Just like
to say thanks, everyone!

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Review from S I (Daughter of Resident) published on 9 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a friendly, caring atmosphere in the home. When the home was closed due to covid, it was great that residents could still see their families in the pod. I know from personal experience, not all care homes made this possible. The garden and front of the home look colourful thanks to the efforts
of the staff. The front paved area is ideal for sitting on to catch the morning sun and people watch.

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Review from L C (Daughter of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the majority of carers when I've visited or phoned they have been courteous, friendly and efficient. I feel secure in the knowledge that mum is being well treated and cared for.

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Review from L M (Granddaughter of Resident) published on 25 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been delighted with the care and consideration my nana has received at Burnworthy House. I always appreciate how willing the staff ate to spend time with the residents and not rush off to the next job. It is an encouraging environment to be in with lots of energy and genuinely caring staff.

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Review from P B (Grandson of Resident) published on 24 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It provides great comfort to the family knowing that nana is being so well cared for. The accommodation at Burnsworthy House with the outlook and gardens provides a lovely environment. Nana always compliments the food and how nice the staff are. I have always found them personally to be polite, caring,
compassionate and fun, this is a real positive as nana loves to laugh. I would recommend it to another family looking for similar accommodation for their loved one.

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Review from Gareth I (Son of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care that my mother receives at Burnworthy. The staff are always helpful and courteous.

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Review from K H (Granddaughter of Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lots of activities for residents. Lovely gardens.

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Review from L H (Daughter of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother remains happy and content. Thank you all at Burnworthy.

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Review from A W (Daughter of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is so friendly. The home is always warm and welcoming. Mum is well looked after.

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Review from D B (Son of Resident) published on 11 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Apart from the comfort of knowing my mum is well looked after in a clean, friendly and professional home. I like the way all staff have the time to spend a few moments chatting with my mum. That personal, caring touch with the time to do it is greatly valued.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Burnworthy House is calculated as follows: ( (123 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.