Burnworthy House

South Street, South Petherton TA13 5AD
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10 99 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.

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Care Provided by Burnworthy House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alison Tiltman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Burnworthy House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Burnworthy House Reviews (99)

Total of 99, showing 41-60
10

Burnworthy House has a Review Score of 10 (9.953) out of 10, based on 11 reviews in the last 2 years. Over all time Burnworthy House has 99 reviews.

Overall Experience

  • 81
  • 18
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Date Published

99
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11
88

Review from L C (Daughter of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is well cared for at Burnworthy House. It is like a large family home.

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Review from V G (Resident) assisted by family/friend published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a bit worried about going into a home. My fears were unfounded, I wish I had come sooner. My care is excellent and my carers are lovely. I am fed well and kept spotlessly clean. My mental and wellbeing is being looked after to the highest degree. I could not wish for anything better.

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Review from Mary B (Daughter-in-law of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum first settled into the home much better than we had expected. It is lovely that the staff always seem to have time to chat for a while, which is so important to Mum. Mum really enjoys her meals and says the staff are really caring for her.

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Review from R C (Son-in-law of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's genral run like a family home, and very active for the residents.

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Review from S H (Son of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the level of care and compassion shown to the residents in some challenging times and circumstances. All members of staff are courteous and caring in my experience with mother who suffers from dementia.

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Review from C P (Friend of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a cheerful friendly welcome and a happy atmosphere fr the residents.
The staff seem to be all very caring and have the residents interest at heart.

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Review from Y W (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely visit all good.

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Review from K B (Daughter-in-law of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are warm and friendly, can't do enough to help my mother in law. They have made the transition into a care home as wonderful as possible. My mother in law is looked after really well, she is happy and feels safe at long last. She also says the food is fabulous.

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Review from J B (Son of Resident) published on 20 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First of all its safety procedures are impeccable especially in these Covid times. All the staff I have interfaced with have been extremely friendly and helpful and it is clear that they are caring for my mum to the utmost.
I have found Burnworthy House to be caring, flexible with tight parameters
and a happy environment.

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Review from A D (Son of Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory - Due to pandemic. Rules differ within management.

Reply from Somerset Care, Somerset Care at Burnworthy House

Thank you for taking the time to leave a review for Burnworthy House. We take pride in the support that we offer to our residents and their loved ones and strive to offer the best in care despite the limitations of current restrictions. Should you wish to discuss any concerns you may have, our Burnworthy House team will be happy to help.


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Review from Mike B (Son-in-law of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found Burnworthy House and the staff working there to provide excellent care for my mother-in-law and to always communicate well with our family about how she is getting on. They are doing a marvellous job in the very challenging times we have all been experiencing.

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Review from Jon H (Son of Resident) published on 7 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The patience of the staff and the kindness they show towards my mother is a superb example of how to look after elderly residents. Nothing seems to be too much trouble. Everything is explained to me clearly. In summary absolutely superb.

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Review from M H (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Burnworthy are always friendly and cheerful and have made mum's stay very comfortable. They are caring and manage to keep a sense of humour, which always helps, during these very difficult times so thank you all. Marley is also a very welcome companion to everyone although I did spot a
cute couple of lambs visiting last week giving him a little competition!

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Review from Mary S (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Burnworthy House is a happy, positive and cheerful care home and I am very satisfied with the care my mother receives. I have found the staff welcoming, friendly, compassionate, concerned and efficient and I am continually impressed by the way they look after my mother.

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Review from Richard S (Son of Resident) published on 29 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Burnworthy House for nearly two years. I have found the care home to be excellent. Very caring and professional staff, very well run. The food is excellent and the atmosphere is very homely, warm and comfortable. The last year has been exceptionally difficult and Burnworthy have
managed it extremely well keeping the virus out. Ten out of ten!

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Review from Sue B (Daughter of Resident) published on 23 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always welcomed by staff who are happy to find time to be polite and cheerful regardless of how busy they are.
Mum is happy and very well looked after. There is a cheerful and friendly rapport between Mum and the staff.

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Review from Gill H (Daughter of Resident) published on 13 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was my mums 97th birthday on the 4th May 2020 and because of the Covid-19 lockdown restrictions we were unable to visit her.
Naturally, as a family, we were all concerned she wouldn't be able to celebrate and enjoy her birthday,
We did not have to worry as all the staff and residents made her birthday
a really special occasion they even made her a cake.
As a family we can’t thank you enough for all your kindness and help, you really have made it a home from home for her,
We have all commented how happy she is and that’s all down to you the staff,
from the bottom of our hearts, we think it’s fantastic what you are doing for her.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank you for taking the time to leave a review for Burnworthy House, your lovely comments are really appreciated.


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Review from I C (Resident) assisted by family/friend published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and friendly.
They look after me very well.
The food is very good.
We have a wonderful programme of activities.
I like the garden and the dag!
It's nice that they allow residents to have small pets.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank you for taking the time to review Burnworthy House, we really appreciate your lovely comments.


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Review from L C (Daughter of Resident) published on 9 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnworthy House is like a family home. The atmosphere is warm, friendly and very caring. The staff are always friendly, welcoming and always have the best interests of the residents at the heart of all their actions. They care for them and love them. My mum could not be in a better place.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank you for taking the time to review Burnworthy House, we really appreciate your lovely comments.


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Review from F M (Daughter of Resident) published on 1 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnworthy House is very professionally run. My mother was treated with dignity and kindness. The staff was absolutely delightful. The activities were thoughtful and fun. My mother felt very much at home.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Burnworthy House is calculated as follows: ( (123 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.