Burnworthy House

South Street, South Petherton TA13 5AD
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10 99 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.

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Care Provided by Burnworthy House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alison Tiltman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Burnworthy House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Burnworthy House Reviews (99)

Total of 99, showing 61-80
10

Burnworthy House has a Review Score of 10 (9.953) out of 10, based on 11 reviews in the last 2 years. Over all time Burnworthy House has 99 reviews.

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Review from Maggie P (Power of Attorney of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Burnworthy is a lovely care home in a central location of South Petherton, with a beautiful garden which is ideal for the elderly who are unable to go on visits. It gets the residents to have fresh air and being with nature, where they can hear the birds sing and enjoy the flowers etc. The activities
in the home are excellent and there is a variety of events and lots of interaction with the residents, which is very stimulating for them.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.


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Review from Malcolm B (Son of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother arrived in November 2019 and since this time she has been helped to adapt to her new home. I have been impressed by the attention to detail and the friendliness of all the staff. We are lucky to have found such a well managed home. Also, she loves the food and is now free of all medication
at the age of 90.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments. I'm pleased to hear that your mother has settled in so well.


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Review from D G (Nephew of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home has a very cheerful atmosphere. The staff is all polite and respectful to visitors and residents alike. My relative seems to be well-cared for and is always clean and tidy. He seems to enjoy his life much better these days.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.


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Review from A R (Daughter of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnworthy was recommended to me by a friend whose mother came to live here a while ago. I was very impressed from my first visit and Mum was happy to come and see how she liked it here. I am happy to say that she has stayed on and is settling well and getting excellent care from lovely staff. We made
the right choice.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments. I'm pleased to hear that your mother has settled in well.


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Review from S S (Daughter of Resident) published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When I have visited my father, I find Burnworthy a very friendly place, with lovely staff who are more than helpful.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.


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Review from John S (Resident) assisted by family/friend published on 30 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the friendly staff here. The meals are very good. I like the men's club where we play dominoes.

Reply from Rachel King, Marketing & PR Manager at Burnworthy House

Thank-you for taking the time to review Burnworthy House, we really appreciate your lovely comments.


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Review from Alan D (Son of Resident) published on 25 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visited my mother I found Burnworthy House to be very clean. All the staff were very professional and friendly. I joined in with one of the activities and the staff member was very enthusiastic for the whole time. My mother said the food was always good.

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Review from Patrick H (Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a comfortable room where I can play my classical CDs and read undisturbed.
The staff here have taken care of me very well - always polite and friendly.
I always feel very 'at home'.
There is always a good variety of excellent food available.
I am sure 2019 will be an equally happy experience.

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Review from D H (Grandson of Resident) published on 18 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice room, friendly staff.

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Review from B E (Friend of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Burnworthy House to anyone needing care, support and assistance. I visit every day and have always left with peace of mind that my dear friend is in the best place. The staff are wonderful, caring and compassionate about their residents. The food I am told is beyond expectations. The
house is spotlessly clean and the Activities Manager does a fantastic job, always smiling and encouraging residents to join in with a full calendar of activities. A first class care home in every way.

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Review from A W (Daughter of Resident) published on 11 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very warm and friendly home. The staff are very kind. The place is extremely clean and always looks lovely.

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Review from Michael H (Son-in-law of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

On each visit, I am pleasantly surprised by the degree of care and support offered by the staff at Burnworthy House. Most recently we celebrated a 95th Birthday with tea, cake, candles, banners and a lovely selection of carefully chosen pictures. Thank you so much for your kindness and compassion.

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Review from Andy L (Grandson of Resident) published on 27 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to Burnworthy to see my Nan and Grandad, who have just taken up residency and I found it very welcoming. All of the staff I met, were warm and friendly towards myself and my grandparents, and know they are in safe and capable hands. Thank you.

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Review from George C (Son of Resident) published on 27 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parent has been a resident for over a year. The staff are always around, caring and helpful. They know the resident's personal likes and dislikes and try to ensure they are happy and well looked after at all times. There is a large garden with seating under trees and undercover (bandstand) where
residents and family can sit comfortably outside and walk the grounds safely. Meals are good and I often stay to have lunch with the residents. Rooms are warm and light and everywhere is well decorated and inviting. There are often activities which the residents are encouraged to take part in. I would be happy to recommend Burnworthy House and it's staff.

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Review from J H (Friend of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, so kind and helpful a really good place.


Thank you.


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Review from J (Daughter of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and transition to her new home. Dad can visit. We are all always welcomed and Mum thrives here. Thanks to all concerned.

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Review from S C (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Burnworthy House are amazing. Everyone is cheerful they really get to know the residents and their families. Whenever I ask questions, they know who I am and are able to update me on anything and everything it does not matter which member of the team I speak with. The residents are treated
with the utmost respect and staff really care, going over and above to ensure residents are healthy, happy, stimulated and helped to enjoy and continue their interests. It is a beautiful home, light, airy, friendly and community focussed with a superb garden and home cooked food. Mum is really happy. Thank you all.

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Review from James H (Grandson of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was particularly impressed by the activities coordinators attitude towards the activities. She is clearly passionate about what she does and have the ability to bring a smile to every face.

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Review from Rosemary B (Daughter of Resident) published on 29 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnworthy House what a wonderful, clean and friendly care home. The staff are all very helpful and kind to my mother although busy still find the time to talk and have conversations with her which is very important.

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Review from Avril C (Daughter of Resident) published on 25 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother, when asked, has never any complaints on any aspect of Burnworthy House. Although she is in the early stages of dementia she is still very aware of the right way from wrong. I visit regularly and see for myself what a great home it is in every way.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Burnworthy House is calculated as follows: ( (123 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.