Burnworthy House

South Street, South Petherton TA13 5AD
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10 99 Reviews
  • Burnworthy House, South Petherton
Situated in South Petherton, near to the centre of the village, this is a home from home which prides itself on offering exceptional care.

The experienced, fully trained staff ensure the best person-centred care available. Rooms are homely and comfortable, and residents are encouraged to personalise their bedrooms - most of which are ensuite.

The gardens, complete with bandstand, are beautiful and often welcome the community in to host a range of events here. There are activities on offer for residents seven days a week, and visitors are welcome anytime.

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Care Provided by Burnworthy House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 37 Service Users
  • Voluntary / Not for Profit Owned
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Alison Tiltman (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Burnworthy House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Burnworthy House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Burnworthy House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Burnworthy House Reviews (99)

Total of 99, showing 81-99
10

Burnworthy House has a Review Score of 10 (9.953) out of 10, based on 11 reviews in the last 2 years. Over all time Burnworthy House has 99 reviews.

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Review from V C (Friend of Resident) published on 15 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We came to visit an old friend on a beautiful day and were made very welcome. We were shown around by our friend. Everyone spoke to us. The grounds are super.


Keep up the good work. You are very open and transparent.


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Review from Margery A (Sister of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care received excellent. Staff always there and very kind and considerate. Every whim looked into. Absolutely marvellous.

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Review from K B (Son of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy living at Burnworthy. She enjoys the plentiful activities and has made friends. The staff are always friendly and welcome visitors. They keep us up to date, with how Mum is and show us photos of activities she has participated in. The rooms are always clean and the lovely big garden
is a plus. I cannot fault the care she is being given and appreciates all the work the staff do to make Mum feel at home.

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Review from Charles B (Son-in-law of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The best thing I can say about Burnworthy is that the staff are caring, without being careless and give the impression that this is a family home. Plus, the most important thing is that my mother in law likes it here.

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Review from Penny B (Daughter of Resident) published on 25 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Burnworthy House is a bright, cheerful place to be. The staff are always friendly and they have created a nice friendly atmosphere. Mum is very happy and regards the staff and residents with fondness. If I had to stay in a care home I would be more than happy to be at Burnworthy.

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Review from G M (Son of Resident) published on 18 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved my father down from the Midlands and worried that he would settle but from the first 5 minutes, he was made to feel very welcome by all the staff and other residents.
There is plenty going on all the time and there is a lovely warm feeling to the home.

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Review from Jane R (Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff have been very helpful and caring. The food is excellent. I have slept very well.

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Review from Ian M (Nephew of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has been at Burnworthy House for close on two years and so I have been to the home on 15-20 occasions. For something like 20 years she lived in her own home in South Petherton.
Burnworthy House is the opposite of a facility set in gardens somewhere idyllic it is completely integrated into the
fabric of the village and my aunt thus enjoys the company of all her old friends. I went down to see her on Christmas day expecting the home to be perhaps lightly staffed. I felt like I was at a party. The warmth and care were as evident as ever. Well done to all the staff.

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Review from Jennifer G (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident for 18 months and he is extremely happy and contented with his environment. Staff know him really well and are able to chat about personal experiences in his life as they have taken the time to get to know him. Staff show exceptional levels of care, commitment and kindness. They
are totally professional and treat residents in a dignified and respectful way. Daily activities are organised and offered to keep residents engaged and active. The staff always greet visitors and make them feel most welcome. Nothing is too much trouble. Communications and contact with staff are excellent, prompt and informative. It is very reassuring and comforting to know that dad is being looked after so well.
Thank you to all the staff at Burnworthy House

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Review from Louise L (Daughter of Resident) published on 8 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Burnworthy House for mum not only because of its proximity but that we had never heard of anything bad said about it. On out initial, unannounced visit, we were greeted by a smiling member of staff who showed us around. They were very welcoming, understanding and afforded as much time as we
required.


Since mum has moved in she has received outstanding care- nothing is too much trouble. Support for the family is also sympathetic and appropriate - it is not an easy time when such decisions have to be made.


Mum is content and very fond of her carers and she particularly likes the music and entertainment.


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Review from Carolyn P (Daughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnworthy greets you with a warm and happy atmosphere. My mum arrived in a confused that the happy, stimulating environment contributes to her living three months longer than expected. She enjoyed the company and there was always lots of music that she was invited to share in.


When mum's life began

to slip away, she was treated with such kindness, as was I and my family.


I think Burnworthy and its staff have the right attitude and should be used as an example of how our elderly should be treated. I have only praise and appreciation.


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Review from Sue F (Niece of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home has the happiest atmosphere! Staff are (without exception) caring, helpful and kind to all residents and relatives! No query or worry is too small to be dealt with - management is involved with residents and always available to relatives. Activities are provided several days a week - not many
homes have Alpacas visiting! Rooms are small but residents are encouraged to socialise and own belongings can be used to add homely touches. This home is quite amazing (especially with Xmas decorations up now!) and I can't speak highly enough about it!

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Review from Patrizia M (Daughter-in-law of Resident) published on 26 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a healthcare provider form Camada, who works in supportive housing and retirement home settings, I felt immediately at home in Burnworthy. The Burnworthy staff made me feel part of the team and included me in the "Rock and Roll" event. Thank you. Well done Burnworthy.

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Review from Al M (Son of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a Burnworthy resident for a couple of years now.
My first time visiting Burnworthy from Canada was today for the 'Rock and Roll' event. Music from the 1920's was danced to, sung to and even quizzed about.
Staff were marvellous with their encouragement of residents to re-live their
youth.
Family and staff together danced with the residents. My wife, mother and I enjoyed it all very much.
Well done Burnworthy!

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Review from Deborah A (Daughter of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's like a mini hotel, where all the staff are polite and friendly. Meal times are a treat, beautifully set tables, classic British 'tea time', sandwiches, homemade cakes - all served correctly. My dad loves it there, one reason, they are 'animal-friendly', Dad loves the dog who is there often. Everyone
treats my dad in a very professional and caring way. I can go back to France knowing my Dad has excellent company and care. As a qualified RGN, we are quite often difficult to please when it comes to caring for our families, but I highly recommend Burnworthy House.

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Review from Jane B (Daughter-in-law of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been at Burnworthy House for a month now. The cheerful, professional, compassionate staff have meant she settled in very quickly. She is stimulated and now has the company she needed. In this short time her regular diet, medication and exercise have led to an improvement in her
physical well-being which is almost miraculous. I would highly recommend this care home to friends and family.

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Review from VC (Daughter of Resident) published on 6 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Burnworthy House has such a warm and welcoming atmosphere. It is really like a 'home from home'. The whole place is beautifully clean and the care taken to promote the dining area as a bright and modern space with cloth tablecloths and flowers is outstanding. The staff are understandingly helpful to
visitors and treat the ladies and gentlemen who live at the home with great care, respect and kindness.

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Review from Judy W (Daughter of Resident) published on 21 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Burnworthy in October 2015 and received excellent care from then until her passing this month June 16. She was gently encouraged to go to activities, and she enjoyed knitting and music. The staff were very kind and during her last illness I could not fault them. They made me feel
very welcome when I stayed a couple of nights and nothing was too much trouble. My two daughters also stayed, and they would agree with me that the care and support is excellent. Thank you to the Manager and all your team. I would recommend your home to anyone.

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Review from Jill C (Daughter of Resident) published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum very apprehensive initially, however settled well. Thought staff very kind and happy. She certainly enjoyed the food. There were varied activities to join in with. She was able to have her hair done. She would be pleased to stay at Burnworthy again. Only we thought she would be able to shower every
day which she doe at home. I do not think this was the case at Burnworthy on this occasion.

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Current Review Score: 10.0 (9.953)

Overview of Review Score

The Review Score of 10 (9.953) out of 10 for Burnworthy House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.953 for Burnworthy House is calculated as follows: ( (123 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 128 Ratings = 4.953

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Burnworthy House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 37 registered maximum number of service users is 7.4, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Oct 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Alison

Alison Tiltman

Job Title: Registered Manager

I would like to take this opportunity to introduce myself, my name is Alison, and I am proud to be the manager of Burnworthy House.


My passion for care services started from an early age, as I was introduced to this career path by my late mother who worked in a residential care home all her working life and installed the benchmark I aim to work to – “would I accept this for my family?”.


I started my own career path in care in 1996 as a domiciliary care worker, and for the last 26 years I have worked various roles covering the many different aspect of care. These have included being a care coordinator, trainer, risk assessor, quality supervisor, deputy, and interim manager.


I hold an NVQ level 3 in health and social care, NVQ Level 5 in leadership for health and social care and several other qualifications including a trainer the trainer in moving and handling.


When not working I enjoy reading, going to aqua aerobics, spending time with my family including my dog (Max) and eating cake.


I look forward to meeting you and working together to make new moments and memories with you and your loved ones.