Critchill Court

Lynwood Close, Frome BA11 4DP
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9.1 44 Reviews
  • Critchill Court, Frome
Critchill Court is a purpose-built residential home in Frome.

All of the bedrooms at the home have ground floor access to the garden and courtyard.

Residents are encouraged to personalise their bedrooms and receive care that is tailored to their individual needs.

Staff are compassionate and nurturing and respect and dignity are at the heart of their care. Critchill Court offers residential care and specialist dementia care in a dedicated dementia care suite offering safety and security for residents living with dementia.

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Care Provided by Critchill Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Nichola Read (Interim Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019
    • Number of floors: 1

Funding & Fees Guide for Critchill Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,050
    • Self-Funded Residential Dementia Care £850 – £1,050
  • (these prices are only a guideline, please contact Critchill Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on site.


Critchill Court Reviews (44)

Total of 44, showing 41-44
9.1

Critchill Court has a Review Score of 9.1 (9.090) out of 10, based on 17 reviews in the last 2 years. Over all time Critchill Court has 44 reviews.

Overall Experience

  • 26
  • 13
  • 2
  • 0
  • 3

Date Published

44
4
9
17
27

Review from Suzanne (Daughter of Resident) published on 12 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's always a pleasure to visit Crrtichill, I nearly always leave with a smile on my face as there is such a lovely atmosphere of charming and caring humour whatever the challenges are for the staff that day.
My mother, though reluctant to move into residential care, has become very attached to the
staff at Critchill which proves that they have won her over with their conscientious care of her. She has no criticism of her time at Critchill Court.

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Review from Pauline H (Daughter of Resident) published on 15 June 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum became a resident at Critchill Court in January of this year. The staff were fantastic, welcoming us as a family and helping mum to adjust quickly to her new surroundings. The whole team worked well together, always with a smile and nothing appeared to be too much trouble for them. I felt very
reassured knowing that mum was happy and more importantly that she was safe.


The home benefits from being on one level, with adequate sized bedrooms, a lovely dining area with excellent food and a large lounge area used by the majority of residents plus a smaller lounge area which is brilliant when friends and family visit. There is also a well kept garden area for those that enjoy a sunny day.


If you want your family member to enjoy a friendly atmosphere, to be well cared for and to be happy, look no further.


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Review from S T (Granddaughter of Resident) published on 23 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They were so welcoming to my grandmother when she arrived, and are looking after her so well. She has settled in quickly because of their fantastic care and kindness. The staff all know her and answer all our questions - they are unfailingly cheerful and pleasant and nothing is too much bother. We are
so glad she is happy and safe.

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Review from Poppy T (Daughter of Resident) published on 21 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and love given to my mother, who suffers from dementia, by the staff at Critchill Court. They are patient, loving and always seem to be smiling and willing to help. The facilities are good and the garden is wonderful. I would recommend this home to anyone who has to make
the difficult decision of placing a parent in residential care.
I live abroad, but the staff are always happy to get in touch about the slightest question regarding my mother which gives me great peace of mind.

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Current Review Score: 9.1 (9.090)

Overview of Review Score

The Review Score of 9.1 (9.090) out of 10 for Critchill Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.090 for Critchill Court is calculated as follows: ( (112 Excellents x 5) + (40 Goods x 4) + (20 Satisfactorys x 3) + (10 Poors x 2) + (18 Very Poors x 1) ) ÷ 200 Ratings = 4.09

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Critchill Court is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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