The Cyder Barn Ltd

The Cyder Barn, Glastonbury Road, West Pennard, Glastonbury BA6 8NH
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9.7 32 Reviews
  • The Cyder Barn Ltd, Glastonbury
The Cyder Barn Ltd is a 40 bedded accommodation, employing a team of carers who are dedicated to achieving a high standard of care within a friendly and secure atmosphere.

The home is committed to standing up for the privacy and dignity of all clients, at the same time as supporting an active lifestyle where personal interests are respected and health, hygiene and diet are central to all objectives.

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Care Provided by The Cyder Barn Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The New Cyder Barn Ltd
  • Person in charge
  • Kristin Hussey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for The Cyder Barn Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,100 – £1,350
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,350

  • Please enquire direct for up our up to date fee range.
  • (these prices are only a guideline, please contact The Cyder Barn Ltd to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting times.


  • Parking

  • Own car park to front and rear of property.


The Cyder Barn Ltd Reviews (32)

Total of 32, showing 1-20
9.7

The Cyder Barn Ltd has a Review Score of 9.7 (9.685) out of 10, based on 12 reviews in the last 2 years. Over all time The Cyder Barn Ltd has 32 reviews.

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Review from N S (Daughter of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were looking for a carehome for my Dad for a week's respite. My Mother and I visited The Cyder Barn and felt that it had a lovely homely feel, wasn't too large and it wasn't too far away, and would be a good home for my Dad to stay.
The manager was very nice and asked lots of questions to check
on the needs for my Dad and came to his home to do the assessment.
When we dropped off my Dad, he was welcomed by the very friendly staff who each introduced themselves and even the chef came to see him to let him know what was on the menu for that day.
My Dad had a nice room (with a toilet and basin) , which although quite small was perfectly adequate for his week. Dad seemed to settle well and it was nice that they did have some activities that he could join in with to make him feel welcome.
The facilities and food were good and the staff efficient and friendly,

Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for such a lovely review, I will pass this on to the rest of the team. It was an absolute pleasure to have Dad with us, he is such a lovely gentleman. I hope you, Mum and Dad are well and enjoying some of this lovely weather. Hope to see you all again one day.


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Review from A W (Son of Resident) published on 26 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was a full time resident at the cyder barn care home from July 2024 , this was a big change for both my dad and the rest of the family, but everyone at the cyder barn really helped us to adjust to this , and made my dad feel really welcome and well looked after. He always said when we visited
how happy he was there, this made us feel happy and confident that he was in the right place. The level of care throughout was fantastic and we as a family was so grateful, even at the very sad time leading up to and when my dad passed he was so well cared for we couldn't ask for more. Thanks to all the staff and the managers at the cyder barn care home for looking after my dad so well.

Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for the lovely review, I will pass this on the team as well, we all thought a lot of Dad, we miss his bubbly personality, odd suggestions and his descriptions of the views from his window. He really was a character! Please send our best wishes to Mum and the rest of the family.


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Review from Margaret P (Wife of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband was a resident from the end of August 2023 until his death in July 2024 and the staff were very caring and my husband was very comfortable and well looked after. During the few days before his death the staff were very comforting and considerate to the family. The facilities were adequate
but the decor and furnishing, although homely, were a little dated. The courtyard garden was a really calm and peaceful place. The activities team did a good job in the circumstances trying to involve everyone and arranging entertainment. The food was varied and well cooked and there were lots of little treats between meals.

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Review from I C (Son-in-law of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff were pleasant and helpful and accommodated the needs of Mother-in-law very well. I felt assured that her care needs were attended to. I visited most days with one of our dogs which helped make her stay better.

Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for your kind words, I will pass your comments onto the team as they always welcome feedback. We hope that your mother-in-law has settled back into her home and is doing well.


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Review from K S (Daughter of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We'd only ever heard positive feedback about the care provided at The Cyder Barn, so when Mum required respite care we arranged for her to spend 2 weeks there. Sadly Mum's dementia declined during her stay, we had to make the difficult decision for her stay to be extended. The staff provided an excellent
level of care, were always willing to give updates over the phone or in person, and were prompt to contact us if there were changes in Mum's condition. Dad visited Mum daily with their dog, staff not only cared for her but were also welcoming and caring towards Dad as he struggled to come to terms with the fact Mum wouldn't be returning home. Sadly Mum declined, passing peacefully away in November, still under the dedicated care of the Cyder Barn team. Dad and their dog have been welcomed back by the team, they now visit regularly, as the residents love to see his dog and Dad enjoys the company. Highly recommend the Cyder Barn. Dad has already said if he ever requires care, that's where he wants to be.

Reply from Kristin Hussey, Manager at The Cyder Barn Ltd

Thank you for your lovely comments regarding Mum's stay, we are pleased that you and your Dad's experience was a positive one. We are also very happy to see Dad and Dog on a regular basis, we and the residents really enjoy seeing them both. Thank you once again.


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Review from A R (Son of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved to the Cyder Barn last summer. Ever since her first day everyone has been so welcoming and caring getting to know mum and given her everything she needs and would like. All of the staff are wonderful. They are lovely company for mum. Her room is lovely, the food delicious and the caring second
to none. Thank you!

Reply from KRISTIN HUSSEY, DEPUTY MANAGER at The Cyder Barn Ltd

Thank you for taking the time to leave such a lovely review, it's very much appreciated.


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Review from Della B (Daughter of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received respite care over the Christmas period and at other times, me and her family have found the care she received excellent. The people at the Cyder Barn are very friendly, helpful and professional. They immediately informed us if my mother was feeling unwell or had other issues and took
the appropriate action. I can only give my highest praise and will certainly use the service in the future.

Reply from KRISTIN HUSSEY, DEPUTY MANAGER at The Cyder Barn Ltd

Thank you for taking the time to review our service and leaving such a lovely response. We look forward to welcoming Mum back again soon.


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Review from D H (Daughter of Resident) published on 26 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into the Cyder Barn because she needed respite care after a fairly lengthy hospital stay. The staff there organised her admission quickly and efficiently and went to great lengths to help her settle in and meet all her needs. She couldn't speak highly enough of the staff, the food,
her room, the views, the home in general, and the other residents. Unfortunately, she deteriorated during her stay because of mental health issues and she became much more difficult to care for. However, the Cyder Barn staff were unfailingly patient and supportive until she deteriorated further and had to go back into hospital.

Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Thank you for taking time out to provide such lovely feedback. We truly hope that Mum is on the road to recovery and settled again soon.


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Review from Karen D (Daughter of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After extensive searching and even trying out one home, I am so relieved to have found The Cyder Barn, where my mother is now a resident. The stand-out factors are the quality of care, a person-centred approach and real human connection; qualities that I see consistently when visiting my mother. The
Cyder Barn is a home that genuinely merits the description of a care home - there is a real and prevailing sense of care from all of the staff and it has a very homely environment. These qualities are at the heart of the day-to-day running of the home. The staff are always willing to engage in conversation with me about any aspects relating to my mother's care and are very happy to take up any suggestions. The quality of the food is good and there is a wonderful activities person who delivers a wide variety of group and individual activities, doing a fantastic job at relating to and engaging the residents. I would highly recommend this care home.

Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Dear Karen, thank you for taking valuable time out to provide Cyder Barn with your review. It is really very much appreciated. Thank you also for your kind words which will be shared with the team and I know will be very warmly received.


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Review from Andrew H (Son of Resident) published on 24 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum arrived over five years ago, Mum has received nothing but amazing care even through Covid etc.
She has far exceeded her life expectancy that we were originally expecting, I strongly believe this is down to the amazing care and dedication from the whole team, especially some that have shone
through.
As a dedicated loving son, I have no hesitation but to recommend The Cyder Barn at the highest level, this is the best.
So if you’re researching them for a loved one, look no further and if there’s availability try them, you’ll not regret it.
In this area, they are the real deal.
Cyder barn team - well done - you're the best. Thanks to everyone.

Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Thank you for taking the time to send your feedback and review. I know the team will really appreciate your kind words when your review is shared with them. Thank you again. Best wishes. Lorraine.


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Review from Andrew J (Son of Resident) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Cyder Barn, since 2018, (originally together with her husband now passed). The environment and standards there are first class. The accommodation is homely, safe, and interesting, - including great natural lighting and natural stonework. Meals, refreshments, entertainment,
care, friendliness, - all aspects are tip top. The accommodation lacks a clinical feel, - but that doesn't mean any absence or lack of medical care and essential bespoke well-being management. Care-plans are extensive and comprehensive, - and sent to relatives for information and review, on a regular basis. I would highly recommend this well managed establishment.

Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

We are incredibly grateful that you have taken the time out to write and share your review; thank you so much.
We will share your kind words with the team here at The Cyder Barn. I know everyone will be very appreciative of your kind words.
Warmest regards,
Lorraine


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Review from Ian P (Son of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a delight to visit Mum at The Cyder Barn. She never fails to tell us how well she is looked after and has thrived during her time there.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you, Ian, it is always a pleasure to know that she feels looked after.


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Review from B C (Wife of Resident) published on 22 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was in a very difficult situation, my husband suddenly became ill and needed constant supervision. The Cyder Barn Care Home was able to offer daycare as well as providing a safe, clean and welcoming facility for him and was also very supportive to me. The staff were cheerful, helpful and care was
taken to make us both welcome.
Special thanks to the manager for going out of her way to tailor the service to our needs. It was very much appreciated.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for your kind words and that we were able to help you for as long as you came to us.
I and the home are pleased that we were able to support you.


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Review from Philip S (Son of Resident) published on 16 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cyder Barn provides an exceptional, caring environment for my elderly mother. I take enormous comfort in knowing my mother is being cared for 24/7 by tremendous, attentive staff. It would be difficult to think of a better place for her to be.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for sharing those kind words and that you are pleased with the care that your mother receives. I will ensure that my staff know your comments.


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Review from James M (Son of Resident) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and team supported us with urgent respite care for my dad, who has dementia. They were fantastic at supporting with quick admission, were friendly and approachable and requested detailed information on Dad's likes, dislikes and history to enable them to deliver person-centred care, despite
this only being a temporary placement for a week. I called the home tonight to see how Dad is settling in and was reassured by the feedback. Thanks for helping out at short notice, it’s really appreciated

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for your kind thoughts and we do try and get as much information from families, to enable us to provide care and support not only for the resident, but the family too.


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Review from J W (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very lucky to find a place for Dad at The Cyder Barn. It was an emergency placement and Dad received such warmth and friendliness from the staff during his short stay. We couldn't have asked for anything more. Sadly, Dad passed away and once again, the staff were extremely helpful and caring.
Thank you. I am unable to comment on some areas as we didn't visit.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for your kind words. I'm pleased that we were able to help in the way that we did. I will pass this to the staff.


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Review from Susan G (Daughter of Resident) published on 22 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In the 4.5 years Mum has been in the home, I have always found the staff to be honest, kind and they have shown Mum a lot of dignity. She has always enjoyed the activities, which I think keep the residents going and alert. At the end of Mum's life, they showed me kindness and understanding. I could
not have asked for anything more. Thank you.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you Sue for your kind words. I shall inform the staff.


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Review from Paula J (Daughter of Resident) published on 25 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the management and staff at The Cyder Barn for the care both my parents received. The professional approach was always implemented, alongside the most wonderful kindness and care to both my parents. Nothing was too much trouble, and I knew that my parents were "safe" and being
looked after. I was always kept up to date, every one of the staff and management was friendly and caring. Thank you.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you, Paula, for your kindness towards the home and staff. I will pass this on to all of them.
I am pleased that you felt the way you did.


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Review from Thomas U (Son of Resident) published on 16 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Just over two years ago, my mothers Alzheimer’s dementia had reached a stage where she was no longer able to stay in her own home.
My wife and I were relatively new to the area and we wanted Mum to be near us so that we could be around for her, take her out while it was still possible and visit.
We
had nobody to help with recommendations for a care home so had the difficult task of using just the CQC ratings and paying a visit to several homes.
We found The Cyder Barn felt very homely, the staff very friendly and accommodating, and the views of the surrounding countryside from some of the rooms were wonderful. We were encouraged to visit whenever we liked and without the need for arranging a specific time.
Over the two years that my Mum stayed at the home, the staff always seemed very polite and courteous to Mum, and as her needs increased, so did their attention and levels of care.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for your kind words. It was a pleasure that you allowed us to take care of your mum. I will pass this review on to the staff.


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Review from Stephen L (Son of Resident) published on 3 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was only a resident of the Cyder Barn for a short period of time, so I can't answer all the questions fully and have put "don't know" where applicable.
For Mum's stay, I found the staff of the Cyder Barn to be extremely professional and courteous towards myself and family members, Mum had her
favourites, and I could see why when I visited, treated with care and compassion and not talked down to or in a condescending manner, as I have found elsewhere. Towards the end, we were allowed access to sit with Mum, a memory that will stay with me forever, thank you doesn't seem enough!
Please don't be put off by the Barn's appearance, externally it does need a lick of paint or some maintenance here and there, from what I saw internally all looked ok. Mum was here for care and compassion in her last few weeks, and she got it. Thanks to all the staff at The Cyder Barn.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you for your kind comments. I will pass these onto the staff.


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Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for The Cyder Barn Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for The Cyder Barn Ltd is calculated as follows: ( (98 Excellents x 5) + (45 Goods x 4) ) ÷ 143 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cyder Barn Ltd is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 28 Mar 2025

We have lovely en-suite rooms available for a period of respite care or as a permanent residence for you or your loved one. Many downstairs rooms have doors to an outside courtyard or leading into the gardens which surround our home. All rooms are equipped with a 24-hour nurse call system, private telephone lines are provided and each room has television aerial point. Free Wifi access available around all areas of our home and use of our lovely communal facilities are available for all to enjoy. All rooms can be provided fully or partially furnished to suit the requirements of the client. For more information please contact.


Awards / Recognitions (1)

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Frequently Asked Questions about The Cyder Barn Ltd

What types of Care is The Cyder Barn Ltd registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Cyder Barn Ltd provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Cyder Barn Ltd have?

There are 36 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Cyder Barn Ltd?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Cyder Barn Ltd to the centre of Glastonbury?

2.8 mile(s) as the crow flies, distance by road may be significantly further.