The Cyder Barn Ltd

The Cyder Barn, Glastonbury Road, West Pennard, Glastonbury BA6 8NH
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9.7 32 Reviews
  • The Cyder Barn Ltd, Glastonbury
The Cyder Barn Ltd is a 40 bedded accommodation, employing a team of carers who are dedicated to achieving a high standard of care within a friendly and secure atmosphere.

The home is committed to standing up for the privacy and dignity of all clients, at the same time as supporting an active lifestyle where personal interests are respected and health, hygiene and diet are central to all objectives.

Care Provided by The Cyder Barn Ltd

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The New Cyder Barn Ltd
  • Person in charge
  • Kristin Hussey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (4)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2013
    • Number of floors: 2

Funding & Fees Guide for The Cyder Barn Ltd

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,200
    • Self-Funded Residential Dementia Care £1,100 – £1,350
    • RESPITE Self-Funded Residential Care £1,000 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,100 – £1,350
  • Please enquire direct for up our up to date fee range.


  • (these prices are only a guideline, please contact The Cyder Barn Ltd to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Open visiting times.


  • Parking
  • Own car park to front and rear of property.


Total of 32, showing 21-32
9.7

The Cyder Barn Ltd has a Review Score of 9.7 (9.685) out of 10, based on 12 reviews in the last 2 years. Over all time The Cyder Barn Ltd has 32 reviews.

Overall Experience

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  • 12
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Date Published

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Overall Experience  Overall Experience 4.0 out of 5

My father was a resident at the Cyder Barn for 3 years where he received a good level of care. Despite his worsening condition (dementia - which often made his behaviour challenging) the staff remained very professional and caring of his needs. Being quite a reclusive man when he moved into the Cyder
Barn, the team were able to get him motivated to join in activities that he thoroughly enjoyed. The strength of a care home is in its staff, and at the Cyder Barn, they all work very hard to ensure the residents are their number one priority.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you, Geoff, for your kind words. Dad was a very special gentleman to us all.
I will pass your comments onto the staff.


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Overall Experience  Overall Experience 5.0 out of 5

My late mother was at The Cyder Barn for 9 months and previously for daycare and respite care. Throughout her time there, she received the very best of care and support delivered by professional and caring staff from the manager and all levels of staff in the team. She particularly enjoyed the food
and the activities provided. I would highly recommend The Cyder Barn to anyone thinking of being a resident or to a family who wants the best for their family member.

Reply from Jo Baker, Registered Manager at The Cyder Barn Ltd

Thank you for leaving us a review Mary. Mum was a pleasure to look after and will always be remembered by us all at The Cyder Barn.


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Overall Experience  Overall Experience 5.0 out of 5

My father is looked after with care and a friendly attitude. He is happy at the Cyder Barn, joining in with many of the varied activities which include singing, cake making, quizzes etc. The staff are attentive and respectful of my father’s needs.

Reply from Jo Baker, Registered Manager at The Cyder Barn Ltd

My team and I really appreciate so much your taking the time to leave us a review, Dave. Thank you.


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Overall Experience  Overall Experience 5.0 out of 5

My Mother's care at her end of life has been exceptional and I am extremely grateful to all the staff for their care and sensitivity towards myself and my family at this difficult time.
All the staff deserve praise and there are certain ones that I feel very touched by and who I will always remember.
I
hope the management can extend my thanks and gratefulness to the staff at the Cyder Barn they have gone beyond their roles as care staff and that is something exceptional.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Dear Penny


Thank you so much for your kind words. I will of course pass on your thanks and gratefulness to the team. We are as appreciative of your kindness towards us as you have been by ours.


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Overall Experience  Overall Experience 4.0 out of 5

The staff and management are very caring, friendly and helpful. Lovely meals and homemade cakes every day. The atmosphere at the Cyder Barn is very relaxed and easy-going and visitors can come and go at any time of day and stay as long as they wish. Lots of interesting activities available for the residents.

Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Thank you so much for your review. I am responding on behalf of the manager who has a well deserved day off today. Your feedback is invaluable to us and very much appreciated by all the team at Cyder Barn.


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Overall Experience  Overall Experience 4.0 out of 5

Kind caring staff. Always helpful. Cleaning staff are very conscientious. The home smells clean and is kept neat and tidy. The staff are always on hand to discuss Mum's needs and open to suggestions with regard to her out of the norm care.

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Overall Experience  Overall Experience 5.0 out of 5

A new experience for me: four weeks under the roof of Cyder Barn. I experienced great kindness from every member of staff. I was made to feel that nothing was too much trouble. My room was comfortable. I came to feel a member of the of the community even though my stay was only for 4 weeks in all, and
despite having Parkinson's and restricted mobility.

Reply from Jo Baker, Manager at The Cyder Barn Ltd

Thank you so much for your feedback. It helps the home and staff to receive this. thank you for your time in doing this.


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Overall Experience  Overall Experience 5.0 out of 5

The home is friendly, warm and most caring.
All the care staff have been extremely patient and kind.
The manager has been excellent and always available and responds to any requests immediately and efficiently.
The room is very clean and attractive.

Reply from Lorraine Chant, Group Manager at The Cyder Barn Ltd

Thank you for your kind review of The Cyder Barn Alwyn. The team really appreciate this lovely feedback.


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Overall Experience  Overall Experience 4.0 out of 5

A few problems but no doubt they are being reviewed.


The main lift being out of operation yet again is causing a lot of discomfort and problems for the residents as well as the staff. I appreciate it is something of a high priority but the unreliability does not enact urgently with the suppliers

or a new installation should be considered.


Food does not seem as good as before and maybe down to chef holidays but it is a matter of concern for residents.


To date, the care and facilities have been excellent but food is a main part of any residents stay an daily routine and should be watched for any lowering of standards.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with overall standards of care and safety.

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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been resident since Sept 17 after a particularly harrowing year of ill health. I cannot stress the sense of relief and comfort I feel daily knowing that she is safe and happy in the home. The staff - from senior management and carers to those responsible for activities - are simply
superb. They are attentive to my grandmother's needs, providing reassurance and support through her anxieties and illnesses. Staff make me and other family members feel extremely welcome when visiting or calling the home. They are friendly, and clearly take the time to engage with my grandmother; to talk to her about her day, and to encourage her to participate in activities in addition to supporting her hygiene and medical needs. Management and senior carers are entirely approachable and professional and demonstrably work hard to ensure The Barn feels warm and welcoming where other homes can feel clinical or stifling. We're lucky to have found The Barn and I can't thank them enough.

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Overall Experience  Overall Experience 4.0 out of 5

My Mother became too poorly to live on her own in her flat so going into a care home was very much forced upon us. She had a little dog that was her life so we knew finding a place that they both could stay wouldn’t be easy. However, the first place we found mum lasted a couple days ... it was so an
“old people’s home“, lines of rooms and everyone sat in a big circle in one room doing nothing.
She was taken into hospital re a flare-up of her condition and swore she was never going back.
This put a lot of pressure on us as a family. My son and I went to visit The Cyder Barn. The guy who gave us a tour was a very caring senior at the Home. My son and I got the same vibe from him and the Home. They were both very individual based. Cared for the residents like they were their own family.
The room we were shown was just right for mum and her little dog. It was bright and airy with a door that went out onto a patio.
The day she moved in the smile on her face said it all.

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Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for The Cyder Barn Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for The Cyder Barn Ltd is calculated as follows: ( (98 Excellents x 5) + (45 Goods x 4) ) ÷ 143 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cyder Barn Ltd is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 14 Apr 2025

We have lovely en-suite rooms available for a period of respite care or as a permanent residence for you or your loved one. Many downstairs rooms have doors to an outside courtyard or leading into the gardens which surround our home. All rooms are equipped with a 24-hour nurse call system, private telephone lines are provided and each room has television aerial point. Free Wifi access available around all areas of our home and use of our lovely communal facilities are available for all to enjoy. All rooms can be provided fully or partially furnished to suit the requirements of the client. For more information please contact.


Awards / Recognitions (1)

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