The Rectory Care Home

2 Trinity Road, Taunton TA1 3JH
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9.7 15 Reviews
  • The Rectory Care Home, Taunton
The Rectory Care Home is a multi-award-winning provider of specialist residential dementia care.

The highly trained and compassionate staff provide person-centred care and support to people living with dementia, empowering them to retain a good quality of life with maximum choice. Care plans are built around the unique needs, preferences and goals of each individual and regularly reviewed to ensure the best possible support.

The Rectory is a beautiful period home that has been tastefully extended while retaining a bright, homely interior and garden. Each of the 25 bedrooms can be personalised as much or as little as residents wish (the home can provide furniture or residents can bring their own) and many feature ensuite facilities.

Situated on a corner where two leafy residential streets meet in Taunton, Somerset, the Rectory is an active part of the local community. Visitors are warmly welcomed and accommodated, including children and pets. Residents can socialise or host visitors in the home’s own safe and cosy pub, The Cock & Bull. The Rectory also hosts social events and residents enjoy regular trips out and about.

Additionally, local people are welcome to take part in the packed programme of activities. Residents can choose from boat trips, Flexercise and dancing, or relax with home baking, a variety of crafts or watching live musicians. The schedule is built around residents’ wishes and interests so there is always something for everyone.

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Care Provided by The Rectory Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Abbie Foster (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for The Rectory Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,450
    • Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
  • (these prices are only a guideline, please contact The Rectory Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There are no restrictions on visiting The Rectory


  • Parking

  • Parking is located to the front and side of the building


The Rectory Care Home Reviews (15)

9.7

The Rectory Care Home has a Review Score of 9.7 (9.685) out of 10, based on 15 reviews in the last 2 years. Over all time The Rectory Care Home has 15 reviews.

Overall Experience

  • 11
  • 4
  • 0
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Date Published

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Review from Pete S (Husband of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Parkinson's disease and dementia, she has been at The Rectory since last June. It was an extremely difficult time for us both leading up to then. I am totally happy in knowing she is now getting the kind of care that she needs. She had spent time in other care homes for a week's respite
care but none of them come anywhere near the way she is cared for at The Rectory. She is safe warm and dressed properly. She is treated with respect, dignity and love. I visit regularly and have found the staff to be welcoming and considerate of both our needs. Nothing is too much trouble and I never feel I am being a nuisance or am getting in the way of the care needs of the other residents. I would thoroughly recommend The Rectory to everyone.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Pete, thank you so much for taking the time to leave us such a wonderful review. It has been a pleasure caring for your wife since last June. Thank you for everything you do to support the home.


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Review from Marcus V (Power of Attorney of Resident) published on 25 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care received at The Rectory by our old nanny. The staff is patient and friendly, they always seem well-informed on her condition and needs and the atmosphere is welcoming. Whenever we visit she seems calm and comfortable. We are grateful for the quality of care provided to
her.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you Marcus for taking the time to leave us such a lovely review. I will ensure your feedback is shared with the team.


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Review from Simon F (Son of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I rarely write reviews but I had to for the lovely staff at The Rectory. My mum moved in last year and I immediately felt the genuine care that all the staff have for the residence. Mum passed away on Saturday and I was blown away by the love all the staff showed her in her final days, someone was by
her bed, day and night for 6 days, and I cannot thank them enough.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

It has been an honor to care for your Mum for the last 12 months, especially in her final days. Thank you for taking the time to leave us such a wonderful review. I will ensure your comments are passed on to our dedicated team.


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Review from Jenny H (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a happy, cosy atmosphere in the home. Staff always so welcoming, accommodating and approachable. My mum skips in and just loves all her friends there. Thank you to The Rectory for leading the way in showing how to give dignity, respect and love to all the people they care for. Whether it be residential
or day care you do a fantastic job. Well done to the manager and the team you are real stars!

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you so much for taking the time to leave such a lovely review. I am so pleased you find our home happy and welcoming. It's a pleasure having Mum for day care and occasional respite stays.


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Review from Julie D (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the Rectory for a year now, she's settled in quite well.
I'm extremely grateful to all the staff, and the manager who is always 100 per cent supportive of Mum and to me. They have given me so much support, and are always there when I have a problem, every single member of the care home
team is lovely, genuinely caring and friendly.
The home is always clean and tidy. The food always looks and smells great, and they are always offering cups of tea or cold drinks to the residents. My only complaint is the lack of activities, it would be good to have more social media posts, so we can see what's happening.
Or maybe if there was an app we could log onto, and see what's been happening in mums day to day life, although I go 3 times a week, Mum doesn't have much conversation, so if I knew what was going on, I would be able to chat to mum about it or show her the posts to jog her memory.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you so much for taking the time to leave such a lovely review and providing constructive feedback. It is a pleasure to care for your mum. Our new activities coordinator started this week which will improve our activities and meaningful occupation across the whole home. She is in the process of developing an activities planner which we will email out to all our relatives to give you some insight into their day-to-day routine.


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Review from S L (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at The Rectory for 8 months now and has settled well. She seems to be happy and the staff are lovely. The home itself is very clean, warm and relaxing and I am informed of everything relating to Mum's care.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you for your lovely review. I'm pleased to hear you feel Mum is settled and happy. I will pass your comments on to the rest of the team.


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Review from Nigel M (Son of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been resident in The Rectory for just over 3 months. After settling in she now seems happy in her surroundings. All the staff we have met when visiting seem very caring towards the residents, in what must be a very challenging role at times. The Manager and Deputy Manager have been very
quick to respond to any emails which have been sent.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you for taking the time time to leave such a lovely review for our home. It is a pleasure to care for Mum. I will be sure to share your comments with the rest of the team.


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Review from V D (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely friendly staff who are always welcoming. Clean and tidy surroundings. Home-cooked food which looks and smells good. Always kept up to date about what is happening with own relative. Staff are attentive to residents.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you for taking the time to review our home. I will pass on your lovely comments to the team.


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Review from Karen M (Daughter of Resident) published on 21 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Thank you for looking after my mum which in my heart I wish I could do but she seems happy and settled into The Rectory so I cannot thank the staff enough. Everyone is really caring and they do not mind me ringing to ask them questions or speak to mum, like the updates via their social media as I can
see what she has been doing and love the birthday celebrations and cakes, must be a lovely treat for the residents as I hope that they do remember their birthdays and just to let you know Mum's is coming up in July and she loves fresh cream and fruit especially strawberries. Thanks again.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thanks for your lovely review and for trusting us to care for you Mum. I will be sure to pass your comments on to the rest of the team.


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Review from Janet B (Daughter of Resident) published on 13 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled into The Rectory Care Home having been admitted at the beginning of March. She settled very quickly and became attached to the staff and residents within a few weeks. She said everyone was 'very good' and I can tell by the way she smiles at the staff that she really does mean that.
Her room is always really clean and nothing has been too much trouble, from hanging family photos to making it very homely. My sister and I have always been made to feel welcome when visiting. I am never worried about leaving her as I know she's happy.

Reply from Abbie Foster, Registered Manager at The Rectory Care Home

Thank you for taking the time to leave such a lovely review. I will be sure to pass on your comments to our team. Thank you for trusting us to care for your lovely mum.


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Review from Andrew P (Son of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum seems to have settled in and all the staff met have been very friendly and helpful. Mum seems well cared for at The Rectory. Parking could be easier but I would suspect not possible with the space available.

Reply from Philip White, Owner at The Rectory Care Home

Thank you for your review and I'm so pleased to read that you find the staff friendly and helpful.


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Review from S S (Niece of Resident) published on 21 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Rectory has a home-from-home feel. The staff are just amazing and have been incredible with my aunt. Every time we visit, we are made to feel welcome. The residents are well cared for and the home has a lovely atmosphere.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you for taking the time to leave us such a lovely review. It is a pleasure to care for your aunt.


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Review from A S (Daughter of Resident) published on 20 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Only concern is that the outbreak of Norovirus was not reported as per the The UK Health Security Agency reporting process. Also, families were not kept up to date. Phone issues added to the lack of communication, but alternative means should have been utilized more.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you for taking the time to leave us a review. Your feedback is appreciated.
I hope that when we discussed the concerns raised, you were satisfied that the issues had been dealt with appropriately.
Please feel free to contact us at any time should you have any queries or concerns.


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Review from Nigel G (Son of Resident) published on 7 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring and calm atmosphere whenever we visit. Care home clean and warm. Staff are keeping us informed of any falls or illnesses.
Good to see more activity taking place again. Would like to see a little more on social media of the residents for relatives who live away.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you for taking the time to send such a lovely review of our home.
Great to read that the home has a good atmosphere and staff communicate with you often.
We are working on improving our social media content to keep those who live further afield connected with their loved one.


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Review from Helen G (Daughter of Resident) published on 6 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at The Rectory for coming up to a year. He is happy and settled. The staff are always very welcoming and friendly and are wonderful with the residents. Dad has a good relationship with every staff member I have witnessed.

Reply from Abbie Foster, Home Manager at The Rectory Care Home

Thank you for taking the time to send such a lovely review of our home and team. I am so pleased you find the home welcoming and friendly. Dad is a pleasure to care for.


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Current Review Score: 9.7 (9.685)

Overview of Review Score

The Review Score of 9.7 (9.685) out of 10 for The Rectory Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.685 for The Rectory Care Home is calculated as follows: ( (124 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 168 Ratings = 4.685

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Rectory Care Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Abbie

Abbie Foster

Job Title: Home Manager

Joined: 2023

Abbie joined us in July 2023, having started in the care sector 20 years ago as a school-leaver and working her way through every role up to Registered Manager. She’s a passionate believer in continuing professional development and being well-informed about developments in the care sector.


She says: “The thing I love most about my job - and in particular about working with people living with dementia - is making a difference to their quality of life and, most importantly, making them smile.”
Abbie has two children and three dogs which keeps her super busy when she’s not at work, and in her leisure time she loves to read and bake.


Sophie

Sophie Norman

Job Title: Deputy Manager

Joined: 2023

Sophie has worked within the care sector for 13 years in a variety of care settings.


She says: “I love working as part of a team and being able to motivate others to accomplish their goals.
“Having a role where you can make a positive impact on others’ lives is just so rewarding. And every day at work I get huge satisfaction from supporting our residents in a person-centred way that ensures their independence is promoted and they are always treated as equals.”


Sophie’s interests outside of work are spending time with her family, dog walks and exploring new places.


Philip

Philip White

Job Title: Operations Manager

Joined: 2003

Philip is the third generation of the White family to run the family’s care homes. He joined the family business in 2003, after taking his A-Levels, working his way up from washing dishes to his current position as operations manager.


He says: "At the heart of the care we provide is our commitment to providing a relaxed and nurturing home-from-home environment for our residents and ensuring they retain a genuine connection with their friends and families and local communities. This is what makes our homes special and our work so rewarding.”


In his spare time, Philip plays golf for Somerset and the South West of England and enjoys spending time with his wife and young family.


Bonnie

Bonnie Frear

Job Title: Quality Assurance Manager

Joined: 2023

Bonnie is responsible for overseeing all three of our homes, supporting the managers and helping ensure overall quality, systems compliance, new care planning and supporting governance principles.


She joined us in 2023 after a decade with a specialist dementia care home in Wellington, first as clinical lead for dementia care then as deputy manager.


She says: "Working in care is one of the most rewarding things you can do: knowing it’s in your hands to deliver the best quality of life for your residents and enjoying the variety of a working environment where no two days are ever the same."


A mother of two, Bonnie enjoys spending time with her children, her extended family and her dogs.


Frequently Asked Questions about The Rectory Care Home

What types of Care is The Rectory Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Rectory Care Home provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does The Rectory Care Home have?

There are 25 Single Rooms.

What are the Facilities & Services at The Rectory Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Rectory Care Home to the centre of Taunton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.