Field House

Cannards Grave Road, Shepton Mallet BA4 4LU
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9.5 41 Reviews
  • Field House, Shepton Mallet
Field House is characteristic care home set in landscaped grounds. It offers 24-7 access to highly-trained carers who consider residents’ needs on an individual basis.

There is a choice of lounges, a dining room, and a summerhouse, with residents welcome to personalise their bedrooms and take advantage of numerous interests and activities. There are also IT facilities for residents to maintain contact with friends and family.

Field House is recognised as being an Investor in People and has been recognised for palliative care under the Gold Standard Framework Award.

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Care Provided by Field House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Karen Reeves (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Field House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Field House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Field House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Field House Reviews (41)

Total of 41, showing 21-40
9.5

Field House has a Review Score of 9.5 (9.474) out of 10, based on 8 reviews in the last 2 years. Over all time Field House has 41 reviews.

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Review from Martin F (Son of Resident) published on 11 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mother has received has been amazing. She lives in Field House, Shepton Mallet. The manager and her staff have bee treating her with respect and dignity. She looks ten years younger. Thank you to Field House. Amazing.

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Review from J D (Respite Resident) published on 21 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a knee replacement on December 10th 2018, staying at Field House a few days before and leaving on the 23rd December 2018 to be home in time for Christmas. The staff were friendly and helpful and kind.
What impressed me the most was the calmness, I never once heard a voice raised to even the
most difficult residents and the staff were most supportive to each other.

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Review from D S (Resident) assisted by family/friend published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was taken into Field House urgently when my wife was suddenly taken into hospital. My wife is my carer. I already attended one day a week for daycare, as I have dementia. We were very grateful for their help and that they were able to take me, as I'm familiar with the home. I was cared for very well
and was quite happy there.

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Review from Christine J (Wife of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has dementia that has progressed really quickly and without the support and help of Field House. I would not be able to cope.
My husband is only 66yrs old and was diagnosed when he was 64yrs. Field House are amazing and I would recommend them to anyone in my position.

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Review from James M (Son of Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent.

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Review from J B (Resident) published on 18 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good.

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Review from Anne-Marie S (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service provided. All the staff are lovely and friendly.

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Review from Shirley A (Daughter of Resident) published on 31 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind staff, attentive and interested in getting mum to converse.

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Review from Vicki S (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find it to be a lovely, friendly home.


Mum has been here a short time but has settled in very well.


All the staff are super.


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Review from Patricia P (Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is a welcoming, bright space.
We have found the staff caring, polite and with a good attitude to the residents - which is of a paramount importance for relatives of a resident. There is no problem in discussing issues of concern or uncertainty and we feel well informed, I am very happy that
mum is well cared for and would recommend the home happily.

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Review from Hilary M (Niece of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am extremely happy with the care provided. My relative is now no longer frightened and lonely. He is receiving excellent care all round and loves the food. He has thrived since being here.

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Review from Carolle S (Partner of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has come to live here in Sept 2017 during this time he has received good care in a safe homely environment, his needs are met and he is treated with dignity. He enjoys the food here and eats a healthy balanced diet. He joins in activities provided to the best of his ability. Field House provides
various activities for the residents which help to maintain his quality of life and help to keep him as active as possible.

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Review from Brenda C (Niece of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt settled in well and likes Field House she is well looked after. She also enjoys all the activities that go on in the house.

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Review from Avril B (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After looking around all care homes in the area, I felt my mother would be most happy and safe here in Field House. Here Mum has all the family close by.
Mum is looked after and cared for by the most loving of people. She is never alone, entertained, and receives wonderful meals.
All staff members
are pleasing and very helpful. Field House feels like a home from home and I am so grateful Mum was accepted here.
Thank you.

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Review from Leslie C (Son of Resident) published on 18 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For many years, mum managed herself and her home extremely well but eventually needed care - of the high quality provided by Field House and the wonderful staff, all of whom treat her with dignity, respect and patience.
The home is safe, warm and well managed. Mum is always treated as an individual
with individual needs. She is free to join in the activities which suit her and enjoys choosing from the varied lunch and tea menus.
All of the things that are really important are done well, if there are any small concerns or queries these are dealt with well and feedback is both encouraged and valued.
Field House has received (another) very good CQC inspection report and it was clear, even to visitors, that not only were the results shared promptly with the staff but the credit too. This says a lot about teamwork, evident on each and every visit, with the staff devoting their full attention to the residents.
Thank you all your exceptional care and kindness.

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Review from Tim S (Son of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst Field House is relatively new to my mother as a resident, we can only confirm that we are extremely pleased with my mother's treatment and care. The staff are not only kind and attentive but are very professional and caring. Thank you.

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Review from Heather T (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is always happy when I visit which is 4-5 times a week. Staff friendly and attentive. The home has a friendly home from home feel.

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Review from J M (Daughter of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Kind, caring, listen to needs, helpful. Home is clean and tidy. Residents are clean, well fed and happy. Plenty of activities.

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Review from K T (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was moved to Field House at short notice, but it turned out to be a good move for her. She is now doing walking well thanks to the efforts of the staff. I feel she is well cared for by the staff, who always show a dignified respect to all the residents.

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Review from Deborah W (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The residence is very accommodating and staff very helpful and caring. Nothing is too much trouble.

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Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.674 for Field House is calculated as follows: ( (64 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 92 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Field House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Karen

Karen Reeves

Job Title: Registered Manager

My name is Karen Reeves and I am the Manager at Field House. Our team would like to take this opportunity to welcome you and your family to Field House. Field House is a beautiful old house, which has been a residential care home for over 50 years, it is set in extensive grounds and is a real part of the Shepton Mallet community. We aim to provide a person-centred service, which will meet your specific personal needs and choices. We work with you to maintain your independence, whilst giving support when and where it is required.


We have a dedicated, friendly and well-trained staff team. I hope you find the website helpful, but if you have any questions or require more information, please give us a call.