Fir Villa

Camel Street, Marston Magna, Yeovil BA22 8DB
Submit a Review
4 Reviews
  • Fir Villa, Yeovil
Other Care Homes you may be interested in:
Member Logo
Care Homes belonging to Eastleigh Care Homes (Minehead)
Eastleigh Care Homes (Minehead)
9.8
Show Fir Villa on the Map

Care Provided by Fir Villa

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Marston Care Ltd
  • Person in charge
  • Kirstie-Louise Heath (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Fir Villa

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £900 – £1,500
    • Self-Funded Residential Dementia Care £900 – £1,500
    • RESPITE Self-Funded Residential Care £900 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £900 – £1,500

  • Weekly charge is based on size of room and needs of the individual.
  • (these prices are only a guideline, please contact Fir Villa to find out the exact price for your requirements)

Facilities

  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • There is no restriction on visiting although the home would ask visitors if planning to come after 7pm they let staff know before hand


  • Parking

  • The home has a car park at the rear of the premises


Are you the Owner/Manager of Fir Villa? View your Advertising Options

Fir Villa Reviews (4)

Over all time Fir Villa has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
0
0
4

Review from L H (Cousin of Resident) published on 15 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin suffered from dementia and was a resident in Fir Villa from September 2018 until her death last month. I cannot praise the Manager and the staff for the care and attention they gave her even if she could be awkward at times. I live in Kent so was not able to visit as much as I would have
liked also with COVID when I phoned the staff were always happy to give me an update on her progress. I would highly recommend Fir Villa to relatives of people with dementia

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julia N (Daughter-in-law of Resident) published on 18 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fir Villa is my elderly relative's home. She has dementia but she is very able to voice what she likes and dislikes and she likes her home. She refers to Fir Villa as 'my home' and that was something I never thought I would hear. She tells me she is very happy. She likes the staff because they are
kind, friendly and helpful. They are always welcoming when I visit and they smile. She likes the food, 'plenty of good vegetables'. She is always joining in with the activities. I can see she is well cared for but also see she is relaxed and happy. I couldn't wish for a more professional, warm and friendly environment for her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth F (Cousin of Resident) published on 21 February 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited this lovely home recently to catch up with a distant relative. I was greeted and welcomed warmly by a member of staff who showed me to where my relative was and immediately offered us refreshments. The home was beautifully decorated and clean, there were fresh flowers everywhere. All the residents
I saw were happy and smiling and joining in with the afternoon activities which were being led by an enthusiastic and clearly brilliant, talented and imaginative coordinator. My cousin was so engaged in the activity, she hardly noticed I was there which is how it should be. Staff did offer us the option to go somewhere more private but I felt so welcomed into the activity group I was happy to stay and join in. All the staff I encountered seemed happy and professional but spent time with residents just chatting.
When I left, I felt reassured that my cousin was content, well cared for and most importantly happy. I have visited several homes in the past but have never been so impressed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tom C (Son of Resident) published on 24 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst my mother is more than satisfied with the care that she receives at the facility, the food is disgusting requiring food packages to be sent.
My mother appreciates the empathy of her care givers and also the fact that they brought animals on the grounds, such as sheep and donkeys and also they
allow my sister to bring in her Labradoodle !!

Reply from Denise Read, Owner at Fir Villa

We are very disappointed with the comments made in this review and feel they are unjust . The person writing this review has never visited the home, or sampled the food, or raised any issues with us. This particular resident has very definite likes and preferences and doesn't always want the food on offer even though there are 5 meal choices for every meal. As a result every Tuesday this resident gives us her own shopping list which I then personally go and purchase for her so that she is able to eat exactly what she chooses. These are her own preferences such as smoked salmon and her own preferred brands/labels. We make every effort to accommodate her special wishes even down to a particular brand of chocolate digestive for her to have with her cup of coffee. We also facilitate trips for her to go out and make her own specific purchases in the company vehicle with a member of staff to assist. With regard to the " food packages" that are sent these often contain items such as chocolates rather than any essentials of a good healthy diet. Therefore, with respect, I again reiterate that I believe these comments are most unfair and had the home been contacted by this particular reviewer they may have received a fuller picture of what actually happens.
It is also worth mentioning that we carry out monthly forum meetings with residents as well as six-monthly quality assurance and the feedback from all of these is always positive with regard to the food provided and written evidence of this can be seen by anyone visiting the home at any time. Visitors often come to the home to have lunch with their relatives/friends and we are often complimented about the" lovely food". I have also spoken to the daughter of this resident today who is the main person involved in this residents care and she has confirmed that she is more than happy with everything in the home and all we do and provide.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 17 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Fir Villa

What types of Care is Fir Villa registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Detention Under Mental Health Act are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fir Villa provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fir Villa have?

There are 20 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Fir Villa?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fir Villa to the centre of Yeovil?

4.8 mile(s) as the crow flies, distance by road may be significantly further.