Frith House

Steart Drive, Burnham-on-Sea TA8 1AA
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9.3 40 Reviews
  • Frith House, Burnham-on-Sea
Frith House is located in Burnham-on-Sea, close to the seafront and town centre. The home offers a versatile range of care packages, with the team being experienced and fully trained in the practice of long-term residential care, while there is also short-term respite and convalescent care available.

The home also has a specialist suite for adults living with dementia, which focuses on helping clients to maintain an active and independent life while being safe, comfortable and secure.

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Care Provided by Frith House

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Matet Estioco (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (83)
    • Single Rooms with ensuite Wet Room (81)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Frith House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,340 – £1,910
    • Self-Funded Residential Dementia Care £1,340 – £1,910
    • RESPITE Self-Funded Residential Care £1,340 – £1,910
    • RESPITE Self-Funded Residential Dementia Care £1,340 – £1,910

  • Frith House fees generally range from £1,340 – £1,910 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Frith House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Frith House Reviews (40)

Total of 40, showing 1-20
9.3

Frith House has a Review Score of 9.3 (9.307) out of 10, based on 14 reviews in the last 2 years. Over all time Frith House has 40 reviews.

Overall Experience

  • 32
  • 6
  • 1
  • 0
  • 1

Date Published

40
2
6
14
26

Review from Martin R (Son of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and polite, the home is very clean and gives a bright and cheerful look to the rooms, the dining areas are neatly laid out and again very clean. The staff are always helpful and polite, and will go out of there way to make sure any issues are dealt with professionally. Although
haven't tried the meals personalty they always look very tasty and delicious. Before putting my mother in here I took the time to have a look at other homes in the area, and Frith house was by far the best option, its not cheap in fact it is quiet expensive but then sometimes the cost is not always the deciding factor, and my mother seems very happy and comfortable here, and that is the deciding factor.

Reply from Somerset Care, Somerset Care at Frith House

Thank you for taking the time to share your feedback for Frith House. We are glad that your mother is happy and comfortable with us, and will share your kind words about the environment, food and staff professionalism with the team. Best regards, Somerset Care


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Review from Jenny E (Daughter of Resident) published on 26 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mums dementia had deteriorated and we needed to find a care home locally, that was secure, safe and provided excellent care. After looking at several homes, we were fortunate to find Frith House, with an outstanding CQC report and meeting the extremely high standards of care and environment that we
wanted for Mum. She has settled so well and the staff are amazing, caring and attentive. She has integrated well and is happy. She takes part in activities and is enjoying the home cooked meals and is thriving. The resident is at the centre of the care planning, and everything possible is done to ensure mums needs are met. She is treated with dignity and respect and the care standards are extremely high. Staff are also tuned in to the needs of the family and did everything they could to make the transition into residential care as easy as possible for the family and mum. We were consulted about all aspects mums care planning, and communication with the family if issues arise is excellent.

Reply from Somerset Care, Somerset Care at Frith House

Thank you so much for providing such glowing feedback for Frith House. We are delighted that your mum is thriving in our care, and are so pleased to hear that her family also now have peace of mind that she is safe and looked after. We will share your kind words with the team. With our best wishes Somerset Care


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Review from K W (Daughter of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to thank all the staff at Frith House from carers to management. Everyone is so kind and caring helping my mum settle into life within the care home.

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Review from David E (Brother of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother has vascular dementia and Alzheimer's. He is very well cared for he admits he is content and lucky.
The staff from management and carers are very professional, competent and caring. Despite being very busy seems to always have time for the residents.
Overall Frith House's staff deserve
the "outstanding" comment.

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Review from Ian J (Son of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Sadly our experiences of Frith House were far from 'outstanding', despite the CQC report which was last carried out in July 2021. On the surface this home looks great, but...
Our father was resident here until recently, self-funding. On several occasions we raised concerns about his hygiene and health,
but felt they were 'brushed aside' making us feel like we were being neurotic. We eventually involved CQC.
The last straw was when we observed Dad's medication left on a tray and was about to be taken away again (without being administered to him). We wonder, had we not seen this, how many other incidents were missed?
In the 2 weeks that Dad has been in his new home, they've identified his aggression/challenging behaviour as sundowning, involved mental health, and changed his medication which seems to have really helped. This approach was never discussed with us by Frith House, who took the money each month, but eventually said they were unable to meet his needs.

Reply from Somerset Care, Somerset Care at Frith House

Thank you for taking the time to share your feedback for Frith House. We are sorry to hear that your experience fell short of your expectations. Throughout your father's stay with us, we worked in conjunction with the relevant health professionals to address any concerns raised, and are pleased that our collective efforts have resulted in the right ongoing solution for your father's care. We are glad that he is now settled in an appropriate environment where his individual care and support needs can be met, and send him our very best wishes.


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Review from C P (Daughter of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived alone with dementia and could no longer be safe at home. She was really nervous about coming into the care home but now says she wished she had not been so stubborn and come in earlier. She absolutely loves her room and the staff making a fuss of her. She is eating better as meals are prepared
for her. At home, all she did was sit in a chair and sleep. Since being at Frith House she has enjoyed the singers that have been in, played Skittles, and bingo, made cakes, done arts and crafts and played with Nerf Guns. She is so much happier.

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Review from Diana S (Wife of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Satisfactory so far.

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Review from N B (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff. Activities most days. Clean and a home-from-home.

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Review from S W (Daughter of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had wonderful care throughout her time at Frith House. Her dementia needs were met at all times and we felt very confident about her care. Her room was light and bright and always clean.
During Mum's final days, care was given with great dignity and the support to us was extremely caring and kind.
We
would be happy to recommend Frith House, a lovely place, well-run and with a brilliant team of hardworking staff.

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Review from J N (Wife of Resident) published on 20 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Frith House in the middle of the Covid lockdown - February 21. He had been assessed at home by the social worker.
Our request - residential home - we were advised we would not be able to cope with him. She advised a residential home in Burnham on Sea would suit him better.
We had to leave him at the door and hope for the best!
Once Covid was over, we were always able to visit and were impressed with our welcome and the overall standard of all-around care.
He had so much loving care and passed away on September 3rd 2023.

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Review from Janet E (Daughter of Resident) published on 16 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I want to thank everyone at Frith House for taking care of my mother when she came in for 2 weeks respite. She tells me that you were truly wonderful, and the food was lovely! And from what she has told me...I can't disagree. I am convinced that she would have ended up in hospital if she hadn't come
to you, following a fall. But apart from the direct care she received, I want to thank you for getting the medication she needed. I had tried for 2 months to get the GP to talk to me. You resolved the problem within a few days. Including the necessary ongoing repeat medication.
Now she is back home doing all her normal things including gardening, which she loves. So truly a heartfelt thank you from both of us.

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Review from Rose M (Daughter of Resident) published on 8 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Frith House and its staff are extraordinary - the care my father has received in the last year goes far beyond the call of duty. As his dementia progresses more rapidly, I know my father is in incredibly experienced and professional hands and that the staff have made every effort to get to know him,
understand his personality and character, and work so hard to keep him safe, happy, and engaged. I clearly see the high level of trust and comfort my father has for the staff, which makes a huge difference for his state of mind. Based overseas, I greatly appreciate that whenever I call to chat, the staff are happy to provide updates and insights on how he is doing, what he may need, any concerns, demonstrating genuine engagement with him by the carers. Frith House is a wonderful environment with many opportunities for activity and stimulation, yet where residents can also enjoy privacy and quiet. We are so very fortunate to be with Frith House - thank you to each and every staff member!

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Review from Steve G (Son of Resident) published on 19 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Frith House 9 months ago after her previous care home closed down. I wish she had been in here from the start, as Frith House is far superior in terms of the care that my mother gets and the facilities are superb. Every member of the staff is so caring and attentive to the residents
and treat them as though they were one of their own family. Mom has come on in leaps and bounds since moving here and is much happier and healthier. I cannot praise this home highly enough and would recommend to anyone looking for a first class care home to look no further than Frith House. The facilities are great, staff encourage the residents to get involved in activities throughout the day and are genuinely there for the benefit of the residents. First class Frith House, keep up the good work. From a very grateful son of one of your residents.

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Review from S P (Daughter of Resident) published on 3 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently moved to Frith House and found the initial adjustment hard. However, she has been treated with nothing but kind consideration and the care she is receiving is excellent. We very much appreciate being able to visit at any time which allows us to pop in often around all other commitments,
the staff are to be commended for their professionalism and empathy.

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Review from K L (Daughter of Resident) published on 2 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Firth House, from the beginning, have been extremely understanding and caring. All the staff are lovely, and you can tell they enjoy working at Frith. As a visitor, we feel welcomed, and the care home has a happy, homely feel. My dad has settled well and says he's happy and cared for here.

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Review from Pauline B (Wife of Resident) published on 23 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband enjoyed his stay. He liked the cat, but a shame the bird feeders were not filled, as he would have enjoyed watching them from window. The staff were friendly. He liked the food.

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Review from P D (Son of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are always very helpful and take very good care of mother. The only criticism we have is the phone is sometimes not answered and when it is there is a problem transferring the call to the wing where mum's room is. My sister and I agree on all points.

Reply from Somerset Care, Somerset Care at Frith House

Thank you for taking the time to leave a review for Frith House. We're glad to hear that you are pleased with the care that your mother is receiving. Please accept our apologies if on occasion the phone line is engaged - our phone lines can sometimes be very busy. Please do speak to us directly should you experience any difficulty with transferring calls to your mother, and we will investigate this for you.


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Review from Sarah S (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with how well dad was looked after. He seemed very happy when visited by relatives and when I collected him he was clean, tidy and shaven. The home was very clean and the staff we met were all very friendly, helpful and lovely. I would highly recommend this wonderful care home to anyone
needing care for a relative.

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Review from Barry N (Son of Resident) published on 10 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

the car and attention my mother received from her arrival at Frith House on February 1st 2022, was superb. Mum always told us that 'the staff are all lovely'. Every visit we were looked after with real care and consideration. On the night mum passed away (September 1st 2022) the compassion we were shown
by the lovely team was wonderful.

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Review from Lorena M (Daughter of Resident) published on 8 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother only stayed for around eighteen months at Frith House, but in that time seemed happy and well cared for. The staff made her feel welcome when she first moved there which helped make it less distressing for her.

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Current Review Score: 9.3 (9.307)

Overview of Review Score

The Review Score of 9.3 (9.307) out of 10 for Frith House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.524 for Frith House is calculated as follows: ( (113 Excellents x 5) + (37 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (5 Very Poors x 1) ) ÷ 164 Ratings = 4.524

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.783 Points relating to the number of positive Reviews for Frith House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6. 13 Positive Reviews ÷ 16.6 = 0.783

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Sep 2017

Overall
Outstanding

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Matet

Matet Estioco

Job Title: Registered Manager

At the very heart of Frith are a team of highly dedicated, passionate, compassionate and well-trained staff who support its residents to live the life that they choose. We tailor our care to every individual’s needs to ascertain that the residents feel safe, comfortable and most of all, feel seen and heard.


We focus on the principle that the home is run by the residents where our team is committed to supporting and treating residents with dignity, respect and privacy when they need it and want it as well as enabling residents to be independent while balancing risk and benefit through the involvement and inclusion of a multidisciplinary team.


Rated Overall Outstanding by the Care Quality Commission (CQC) from 2017 to the present, we continuously observe an open and transparent culture where we evaluate and seek to improve our services and monitor our practices so everyone can thrive and succeed.


Frequently Asked Questions about Frith House

What types of Care is Frith House registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Frith House provide?

Day Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Frith House have?

There are 83 Single Rooms.

What are the Facilities & Services at Frith House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Frith House to the centre of Burnham-on-Sea?

0.3 mile(s) as the crow flies, distance by road may be significantly further.