Fees are inclusive of all meals, care ,laundry and most social activities. Newspapers, hairdressing and chiropodist are available for an additional charge. toiletries and other personal sundries are not provided.
St George's Care Home are happy to have visitors at any time, but do ask visitors to avoid meal times as the staff very busy during this period.
A car park at the front of property where visitors can park free of charge.
St George's Care Home has a Review Score of 9.8 (9.816) out of 10, based on 17 reviews in the last 2 years. Over all time St George's Care Home has 23 reviews.
Review from Vivienne D (Daughter of Resident) published on 5 March 2025
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Reply from Helen Baker, Manager at St George's Care Home
Thank you for your review. We have an amazing team who are committed to caring and making each day the best it can be for people who live in the home and its always wonderful to receive recognition for the incredible work they do.
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Review from Christine M (Daughter of Resident) published on 13 February 2025
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Reply from Helen Baker, Manager at St George's Care Home
We are pleased to hear of your experience and your dad is very happy in St Georges, thank you for expressing compliments to the team. This will be shared with all teams, we are so grateful thank you once again. Best wishes to you and the family from Helen.
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Review from J T (Daughter of Resident) published on 13 February 2025
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Reply from Helen Baker, Manager at St George's Care Home
Thank you for your lovely review, as a team we try to ensure we celebrate every moment. It's always a pleasure to welcome friends and family. We will pass on your feedback to the team.
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Review from H M (Daughter of Resident) published on 27 August 2024
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Reply from Helen Baker, Manager at St George's Care Home
Thank you it's our pleasure to care for your mum.
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Review from Paul K (Son of Resident) published on 14 August 2024
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you. We really appreciate your kind words & Dad is a big part of our St George's family.
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Review from Liz B (Daughter of Resident) published on 8 August 2024
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you, we are glad Mum has settled in well and you feel we have been able to meet her dietary requirements.
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Review from Nichola S (Daughter of Resident) published on 8 August 2024
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you so much for your kind words and reveiw. It's our pleasure to care for Dad, and we are so pleased you feel comforted that Dad is safe and well cared for here.
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Review from Richard C (Son of Resident) published on 6 August 2024
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you, Richard. We're so pleased you feel we are looking after Mum well. We do understand what a big decision it is to choose a care home, but we love having Mum as part of the family here & are very thankful for your kind words.
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Review from A K (Next of Kin) published on 24 April 2024
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Reply from Helen Baker, Manager at St George's Care Home
It was a real pleasure to have Mum at St George's; we have wonderful memories which often leave us with a smile on our faces. We really appreciate your kindness and the garden roses will look lovely in the courtyard which Mum enjoyed walking around daily. Take care, Helen and team.
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Review from Ann R (Daughter of Resident) published on 27 March 2024
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Reply from Helen Baker, Manager at St George's Care Home
Thank you for your kind words, it was a pleasure to be able to care for your Mum and provide support to you. Warmest wishes.
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Review from Barbara S (Niece of Resident) published on 30 November 2023
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Reply from Helen Baker, Manager at St George's Care Home
Thank you Barbara, it's a pleasure to have your aunt with us.
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Review from Paula B (Daughter of Resident) published on 23 November 2023
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you Paula. It's a real pleasure to have your lovely mum here with us & we're so glad you are happy with the care she is receiving.
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Review from S S (Son of Resident) published on 21 November 2023
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you. It is important to us that our residents (and their families) feel involved in their care, able to raise any issues or suggestions and feel supported. Communication is always key and we are so pleased to hear that both you and your father felt cared for and supported.
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Review from Louise L (Daughter of Resident) published on 15 August 2023
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you Louise. Your lovely comments are much appreciated & we’re so pleased your experience here was such a positive one.
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Review from H C (Daughter of Resident) published on 30 June 2023
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you. It is a pleasure to provide your Dad with the support he needs, and I'm so glad to hear he is feeling like he is at home here.
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Review from Michael C (Son of Resident) published on 30 June 2023
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you so much for your kind review. We are very privileged to have Mum in our home as part of our St Georges family.
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Review from Elizabeth S (Daughter of Resident) published on 28 June 2023
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Reply from Helen Baker, Manager at St George's Care Home
Thank you for your lovely review, it's a pleasure to provide Mum with the right care. You are always welcome to take part in the activties.
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Review from David A (Son-in-law of Resident) published on 16 February 2023
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Reply from Karen Tills, Proprietor at St George's Care Home
Thank you so much for your kind review. It was a pleasure to look after Mum and get to know your lovely family. We will miss her very much.
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Review from S G (Daughter of Resident) published on 16 November 2022
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Reply from Karen Tills, Proprietor at St George's Care Home
Many thanks for your review and positive feedback. Much appreciated.
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Review from Sally W (Daughter of Resident) published on 14 November 2022
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The Review Score of 9.8 (9.816) out of 10 for St George's Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.816 for St George's Care Home is calculated as follows: ( (168 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.816
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St George's Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
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Job Title: Proprietor
Karen has worked in the Health & Social Care sector for 17 years, having initially qualified as a Registered Nurse in 1996. Karen has worked in a variety of settings including surgical wards, breast care unit, care of the elderly, medical wards, Intensive Therapy Unit, chronic pain clinic, community nursing & flight nursing, where she was responsible for repatriating British holiday makers back to the UK when they needed medical supervision in order to travel.
In 2001 Karen purchased her first care home up in the Worcestershire area. This was a family run business, which was co-owned with her parents until they retired in 2012. Karen purchased St Georges Care Home in July 2010 and has an active role within the daily running & management there. Karen was also a Registered Care Manager within both care homes for a period of time.
Job Title: Registered Manager
Joined: 2022
The home provides its residents with a secure, relaxed and homely environment in which the care, well-being and comfort of all residents are of prime importance.
Carers will use their best endeavours to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, and will be sensitive to the residents changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individual care plans, in which the involvement of family and friends is appropriate and valued.
This will be achieved through programmes of activities designed to encourage mental alertness, self-esteem, and social interaction with other residents and with recognition of core values of care including privacy, dignity, rights, independence, choice and fulfilment. These are fundamental to the philosophy of the home which is drawn from the highest family values.
All care staff within the home will be qualified appropriately to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest developments in Care Practices as may be laid down in appropriate legislation, regulations and the Care Quality Commission or such other regulatory body as may be in vogue at the time.