St George's Care Home

17 Wilton Street, Taunton TA1 3JR
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9.8 23 Reviews
  • St George's Care Home, Taunton
St. George's Residential Home is situated on a quiet side street in Taunton, close to the beautiful and locally renowned Vivary Park. Located within its own peaceful gardens, St. George's enjoys close proximity to the town centre amenities without the noise and pollution of city centre life. St. George's is truly home for its residents with 19 comfortable en-suite bedrooms, tranquil gardens and courtyard as well as home cooked meals every day, sourcing the best local ingredients. Care at St. George's is first rate with all staff fully qualified in all aspects of care provision and decades of experience among them. The team are proud to be independent and privately run, making attention to detail one of their biggest fortes. Respite care is also available and visitors are welcome at any time to discuss Residential Care or just have a look around.

Care Provided by St George's Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Karen Tills
  • Person in charge
  • Helen Baker (Manager)
  • Admission Criteria
    • We have private funded residents and ASC funded residents all individuals are assessed to ensure can meet their care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (18)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for St George's Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,278
    • Self-Funded Residential Dementia Care £1,200 – £1,278
    • RESPITE Self-Funded Residential Care £1,200 – £1,378
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,380
  • Fees are inclusive of all meals, care ,laundry and most social activities. Newspapers, hairdressing and chiropodist are available for an additional charge. toiletries and other personal sundries are not provided.


  • (these prices are only a guideline, please contact St George's Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • St George's Care Home are happy to have visitors at any time, but do ask visitors to avoid meal times as the staff very busy during this period.


  • Parking
  • A car park at the front of property where visitors can park free of charge.


Total of 23, showing 1-20
9.8

St George's Care Home has a Review Score of 9.8 (9.816) out of 10, based on 17 reviews in the last 2 years. Over all time St George's Care Home has 23 reviews.

Overall Experience

  • 19
  • 4
  • 0
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Date Published

23
3
9
17
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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at St George's since August 2024. I could try hard but couldn't find fault with the care she receives. The carers are very caring, considerate, respectful and give the impression that nothing is too much trouble. Mum herself says they are lovely. The food is cooked on the premises and is
very good. If medical issues arise they are picked up on and treated. The general atmosphere is one of friendliness and good cheer. Mum celebrated her 104th birthday last year. She received a birthday cake baked in St George's kitchen, a goody bag and lots of cards. Extra effort is given to celebrate special days on the calendar and decorate the home to match the occasion. Whenever we visit my husband and I find the staff all very friendly. The management is proactive and very positive and it is this attitude which is reflected throughout St George's.

Reply from Helen Baker, Manager at St George's Care Home

Thank you for your review. We have an amazing team who are committed to caring and making each day the best it can be for people who live in the home and its always wonderful to receive recognition for the incredible work they do.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been a resident of St George's since August 2024. He has become extremely frail over the last couple of months but the staff and management have looked after Dad and catered for all his needs fantastically. The home has a very friendly approach in everything they do and nothing ever seems to
be too much trouble. His sight has almost gone and his hearing isn't brilliant but as a family, we feel happy that he is safe, warm, fed and looked after at St George's, we are so glad we chose this care home. The only comment I would make is that the call button does sometimes take a while to answer, but then there are other residents to look after.

Reply from Helen Baker, Manager at St George's Care Home

We are pleased to hear of your experience and your dad is very happy in St Georges, thank you for expressing compliments to the team. This will be shared with all teams, we are so grateful thank you once again. Best wishes to you and the family from Helen.


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Overall Experience  Overall Experience 5.0 out of 5

This year was my mum's first at St. George's. It could not have been better. The staff were so thoughtful, kind and supportive and entered into the Christmas celebrations wholeheartedly. They could not have done more to make it an inclusive and fun festive season.
Mum was 99 just after Christmas and
again, the staff were wonderful in making this a great celebration for her, including all her friends at St George's.
Our family is delighted that Mum is so happy and very well cared for in this lovely home.

Reply from Helen Baker, Manager at St George's Care Home

Thank you for your lovely review, as a team we try to ensure we celebrate every moment. It's always a pleasure to welcome friends and family. We will pass on your feedback to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Overall we are very pleased with the home and standard of care. It is well managed and all the staff from carers to managers are very approachable and helpful. My mother occasionally feels that she has to wait a while for her call bell to be answered but we understand that carers have other residents
to deal with. Overall we would highly recommend this care home to other potential residents.

Reply from Helen Baker, Manager at St George's Care Home

Thank you it's our pleasure to care for your mum.


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Overall Experience  Overall Experience 5.0 out of 5

My dad's been at St George's for 5 years now following a stroke which left him with mobility issues that made it impossible for us to care for him at home.
We count ourselves as lucky to have found him a place at St George's. The care he receives is absolutely fantastic. The home is a lovely comfortable
place, with excellent home-cooked food, and the cheerful and attentive staff who maintain a wonderful positive atmosphere. His medical care has also been first rate and we have always been able to discuss and address any concerns about his care with senior staff.
Highly recommended.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you. We really appreciate your kind words & Dad is a big part of our St George's family.


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Overall Experience  Overall Experience 4.0 out of 5

My mother moved in early this year. The staff are welcoming and friendly and hard working. Mum is celiac, no gluten or wheat allowed, the staff have managed to cater for her special diet and the cook has been very accommodating.
Mum joins in the daily activities and has made friends and settled in
very quickly.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you, we are glad Mum has settled in well and you feel we have been able to meet her dietary requirements.


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Overall Experience  Overall Experience 5.0 out of 5

What can I say? All the staff are excellent, nothing is too much trouble. Having the piece of mind that my dad is safe and well cared for is priceless.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you so much for your kind words and reveiw. It's our pleasure to care for Dad, and we are so pleased you feel comforted that Dad is safe and well cared for here.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely care home and staff. Feels more like a B&B. Always very friendly and responsive. It's hard to choose a care home and I did a load of research. I'm confident I chose the perfect place. Lots of activities. Lovely food as well.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you, Richard. We're so pleased you feel we are looking after Mum well. We do understand what a big decision it is to choose a care home, but we love having Mum as part of the family here & are very thankful for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

We would like to thank all the staff for the excellent care and attention our mother received whilst in your care. She was only with you for a few short months. Yet you managed to make her last few months as happy and as comfortable as possible. I would highly recommend your home to anyone looking for
a residential home for a relative.

Reply from Helen Baker, Manager at St George's Care Home

It was a real pleasure to have Mum at St George's; we have wonderful memories which often leave us with a smile on our faces. We really appreciate your kindness and the garden roses will look lovely in the courtyard which Mum enjoyed walking around daily. Take care, Helen and team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum went into St George's Residential Home for Respite Care at the beginning of February. She visited it on a Saturday and moved in the next day. She found all the staff to be caring and attentive to her needs. Within about 48 hours she told me on the telephone (I'm her only child and have lived
in France for over 40 years) that she intended to stay there until the end of her life because she was so happy. I visited the home for the first time on the Eve of her death and again on the day when she died suddenly, having spent the afternoon chatting with me. I can therefore say I saw how great the staff were at dealing with both my mum and me immediately after her death. Her final days were happy ones thanks to St George's.

Reply from Helen Baker, Manager at St George's Care Home

Thank you for your kind words, it was a pleasure to be able to care for your Mum and provide support to you. Warmest wishes.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are all extremely attentive to my aunt's needs. She has been unwell this month and communication has been good. It’s hard as I don’t live nearby and am next of kin, but the manager makes a real effort to involve me and keep in touch. My only wish would be for the option of a shower/wet room
rather than a bath, hence lower score for room.

Reply from Helen Baker, Manager at St George's Care Home

Thank you Barbara, it's a pleasure to have your aunt with us.


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Overall Experience  Overall Experience 5.0 out of 5

I’ve recently moved my mum into St George’s Care Home, from my first contact over the phone with the manager, the service and care has been genuine and sincere. Mum is treated with the greatest of respect and care and everyone has gone above and beyond to make sure she feels settled and at home.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you Paula. It's a real pleasure to have your lovely mum here with us & we're so glad you are happy with the care she is receiving.


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Overall Experience  Overall Experience 5.0 out of 5

I have found the care home to be responsive and supportive considering the needs of my father. My father felt there were issues that needed resolving, but had not engaged with the staff/manager appropriately. I found the manager and owner very sympathetic to his needs and very reasonable in their responses.
We
were able to discuss solutions and I was able to support my dad with the relevant information and help him understand the situation. Effective solutions were found and the care home staff were really caring and supportive and it was clear to me they wanted the best for my father.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you. It is important to us that our residents (and their families) feel involved in their care, able to raise any issues or suggestions and feel supported. Communication is always key and we are so pleased to hear that both you and your father felt cared for and supported.


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Overall Experience  Overall Experience 5.0 out of 5

Although my mum was only in St George's for a short time, during that time she was very well looked after and the staff were very caring. It is well-managed and sets high standards of care. Her room was lovely and looked out onto the courtyard. Both my mum and I liked the fact that it was a small home
and therefore had a family atmosphere with all the staff knowing all the residents. It was lovely to be able to take her to the park, which is only about a 10-minute walk away. I would highly recommend this home.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you Louise. Your lovely comments are much appreciated & we’re so pleased your experience here was such a positive one.


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Overall Experience  Overall Experience 5.0 out of 5

Cheerful, caring staff provide excellent levels of personalised care. Together, the staff provide an excellent, homely and safe environment for the residents. I'm made to feel welcome when I visit my father, and he is content, settled and feels at home here.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you. It is a pleasure to provide your Dad with the support he needs, and I'm so glad to hear he is feeling like he is at home here.


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Overall Experience  Overall Experience 5.0 out of 5

My mom has been a resident of St George's for two years - she enjoys living there and always comments on how grateful she is that 'we' found a lovely place for her to move into. St George's has a feel of a 'guest house' as opposed to a care home - whenever we visit Mom, it is obvious that all the staff
give a high standard of care for all residents, and it is wonderful to see how happy the residents are.
Recently Mom had a Stroke, but thanks to the quick action and care of the team at St George's, she was in the hospital to receive urgent care that has resulted in no ongoing effects, and we are truly grateful to St George's team for this intervention. It was also obvious during Mom's stay in the hospital that the St George's team were genuinely concerned for her recovery; again, this means a lot to the family.
Mom is back at St George's now.
Would recommend St George's Care Home to anyone who is in the position of a loved one needing care.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you so much for your kind review. We are very privileged to have Mum in our home as part of our St Georges family.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been at St George's since September 2022. Myself and my two sisters can't thank the home enough for how every member of staff looks after her. Although there have been a lot of staff changes over the past months, it hasn't affected the quality of care received. There are always plenty of
activities going on. I have even enjoyed the sing-alongs myself when I have been visiting. St George's is a very friendly and homely care home, and I would definitely recommend it to anybody needing this kind of home.

Reply from Helen Baker, Manager at St George's Care Home

Thank you for your lovely review, it's a pleasure to provide Mum with the right care. You are always welcome to take part in the activties.


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Overall Experience  Overall Experience 5.0 out of 5

An excellent 'family' type facility. Well-led by the registered provider, registered manager and her deputy. All staff deserve the highest praise for their caring attitude. As visitors, we were accorded the highest levels of care and compassion and never made to feel a nuisance or in the way.

Reply from Karen Tills, Proprietor at St George's Care Home

Thank you so much for your kind review. It was a pleasure to look after Mum and get to know your lovely family. We will miss her very much.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has been here for about three months.
Very good care/clean/meals are good.
Nothing negative about St George's.

Reply from Karen Tills, Proprietor at St George's Care Home

Many thanks for your review and positive feedback. Much appreciated.


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Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident of the home for over four years now. In that time, she has been well looked after, happy and cared for. The staff have shown her warmth and affection.
Recently, though there have been a lot of changes in the home, hopefully, all the new staff and ideas will continue to
make this a warm and friendly home. To ensure that the level of care and support is the best that it possibly can be.

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Current Review Score: 9.8 (9.816)

Overview of Review Score

The Review Score of 9.8 (9.816) out of 10 for St George's Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.816 for St George's Care Home is calculated as follows: ( (168 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.816

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St George's Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Karen

Karen Bexter

Job Title: Proprietor

Karen has worked in the Health & Social Care sector for 17 years, having initially qualified as a Registered Nurse in 1996. Karen has worked in a variety of settings including surgical wards, breast care unit, care of the elderly, medical wards, Intensive Therapy Unit, chronic pain clinic, community nursing & flight nursing, where she was responsible for repatriating British holiday makers back to the UK when they needed medical supervision in order to travel.


In 2001 Karen purchased her first care home up in the Worcestershire area. This was a family run business, which was co-owned with her parents until they retired in 2012. Karen purchased St Georges Care Home in July 2010 and has an active role within the daily running & management there. Karen was also a Registered Care Manager within both care homes for a period of time.


Helen

Helen Baker

Job Title: Registered Manager

Joined: 2022

The home provides its residents with a secure, relaxed and homely environment in which the care, well-being and comfort of all residents are of prime importance.


Carers will use their best endeavours to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, and will be sensitive to the residents changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individual care plans, in which the involvement of family and friends is appropriate and valued.


This will be achieved through programmes of activities designed to encourage mental alertness, self-esteem, and social interaction with other residents and with recognition of core values of care including privacy, dignity, rights, independence, choice and fulfilment. These are fundamental to the philosophy of the home which is drawn from the highest family values.


All care staff within the home will be qualified appropriately to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest developments in Care Practices as may be laid down in appropriate legislation, regulations and the Care Quality Commission or such other regulatory body as may be in vogue at the time.


Frequently Asked Questions about St George's Care Home

What types of Care is St George's Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does St George's Care Home provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does St George's Care Home have?

There are 18 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at St George's Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is St George's Care Home to the centre of Taunton?

0.6 mile(s) as the crow flies, distance by road may be significantly further.