Fees are inclusive of all meals, care ,laundry and most social activities. Newspapers, hairdressing and chiropodist are available for an additional charge. toiletries and other personal sundries are not provided.
St George's Care Home are happy to have visitors at any time, but do ask visitors to avoid meal times as the staff very busy during this period.
A car park at the front of property where visitors can park free of charge.
St George's Care Home has a Review Score of 9.8 (9.816) out of 10, based on 17 reviews in the last 2 years. Over all time St George's Care Home has 23 reviews.
Review from Christine F (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from Lauren G (Private Carer of Resident) published on 20 June 2018
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Value for Money
Review from Stephanie E (Daughter of Resident) published on 8 November 2016
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Karen Bexter, Proprietor at St George's Care Home
Thank you for your very kind words. It was our pleasure to look after Mum.
Facilities
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Treated with Dignity
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The Review Score of 9.8 (9.816) out of 10 for St George's Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.816 for St George's Care Home is calculated as follows: ( (168 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 201 Ratings = 4.816
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for St George's Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Proprietor
Karen has worked in the Health & Social Care sector for 17 years, having initially qualified as a Registered Nurse in 1996. Karen has worked in a variety of settings including surgical wards, breast care unit, care of the elderly, medical wards, Intensive Therapy Unit, chronic pain clinic, community nursing & flight nursing, where she was responsible for repatriating British holiday makers back to the UK when they needed medical supervision in order to travel.
In 2001 Karen purchased her first care home up in the Worcestershire area. This was a family run business, which was co-owned with her parents until they retired in 2012. Karen purchased St Georges Care Home in July 2010 and has an active role within the daily running & management there. Karen was also a Registered Care Manager within both care homes for a period of time.
Job Title: Registered Manager
Joined: 2022
The home provides its residents with a secure, relaxed and homely environment in which the care, well-being and comfort of all residents are of prime importance.
Carers will use their best endeavours to preserve and maintain the dignity, individuality and privacy of all residents within a warm and caring atmosphere, and will be sensitive to the residents changing needs. Such needs may be medical/therapeutic (for physical and mental welfare), cultural, psychological, spiritual, emotional and social, and residents are encouraged to participate in the development of their individual care plans, in which the involvement of family and friends is appropriate and valued.
This will be achieved through programmes of activities designed to encourage mental alertness, self-esteem, and social interaction with other residents and with recognition of core values of care including privacy, dignity, rights, independence, choice and fulfilment. These are fundamental to the philosophy of the home which is drawn from the highest family values.
All care staff within the home will be qualified appropriately to deliver the highest standards of care. A continuous staff training programme is implemented to ensure that these high standards are maintained in line with the latest developments in Care Practices as may be laid down in appropriate legislation, regulations and the Care Quality Commission or such other regulatory body as may be in vogue at the time.
