Glen Lyn Residential Care Home

2 Tregonwell Road, Minehead TA24 5DT
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9.7 28 Reviews
  • Glen Lyn Residential Care Home, Minehead
The Glen Lyn Residential Care Home has been providing care in West Somerset for over 35 years and is located in Minehead, a coastal resort in the picturesque surroundings of Exmoor.

The care home offers long-term, respite and day care facilities for older adults and provides professional, individualised support in a calm, relaxed and homely environment. This homely ambience is well suited to those with dementias and memory loss.

Residents reside in single en-suite rooms with television and telephone points. All rooms are individual in style, no two rooms being alike.

The care home is able to support those whose anxieties mean they are unable to look after themselves at home and for adults who have mild to moderate cognitive decline including dementia. As a smaller provider, care and support are delivered in a genuinely personalised manner.

Residents enjoy freshly prepared, home cooked food on a seasonal basis.

Activities and entertainment are individualised, varied and frequent. Wi-Fi, Skype and email facilities are free of charge.

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Care Provided by Glen Lyn Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 12 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Schizophrenia
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Melanie and Stephen Reaney
  • Person in charge
  • Melanie Reaney (Owner/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (12)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Glen Lyn Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £940 – £980
    • Self-Funded Residential Dementia Care £940 – £980
    • RESPITE Self-Funded Residential Care £940 – £980
    • RESPITE Self-Funded Residential Dementia Care £940 – £980

  • We accept both self funded and local authority funded clients. Third party top ups may be applied in some circumstances.
  • (these prices are only a guideline, please contact Glen Lyn Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting but please avoid mealtimes if possible


    Lunch 1-2pm
    High tea 530pm


  • Parking

  • Small Car Park at rear for 1 visiting car
    Double yellow lines at front of property. Please ask for Blue Badge to load/unload passengers


Glen Lyn Residential Care Home Reviews (28)

Total of 28, showing 1-20
9.7

Glen Lyn Residential Care Home has a Review Score of 9.7 (9.680) out of 10, based on 8 reviews in the last 2 years. Over all time Glen Lyn Residential Care Home has 28 reviews.

Overall Experience

  • 23
  • 5
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Date Published

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Review from Shaun D (Son of Resident) published on 12 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Glen Lyn Care Home cared for my mother in the last weeks of her life. We found it an extremely caring and professionally run home. The staff, without exception, are outstanding - they genuinely care for their residents, and treat them with respect and dignity at all times. The atmosphere is not
at all stuffy, and residents and staff have good fun together. Indeed, this was the thing that impressed us the most about the home: it always felt a happy and cheerful place.
The Glen Lyn seems to cope with a range of abilities/disabilities and medical conditions. Residents benefit from the individual care that can only be provided in a small home such as this.
Our parting quip to the staff at Glen Lyn was - 'book us a double room in 20 years time'. Quite seriously, this is not a place that I would have any misgivings about placing my loved one in, nor would I have any problem going there myself, if I needed this level of care.

Reply from Melanie Reaney, Proprietor at Glen Lyn Residential Care Home

Thankyou so much for your kind words.Although we cared for your mother for only a short while it was a great privilege.


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Review from Susan C (Daughter of Resident) published on 18 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mother has been in Glen Lyn for a while now, and is thoroughly enjoying it. Sleeping better, eating well and has company. She is 100 years old but is still quite active, she sees family every week and has never complained about anything. Gets on well with all the staff and has a big grin on her face
most of the time. Thank you for your care and compassion.

Reply from Melanie Reaney, Proprietor at Glen Lyn Residential Care Home

Thank you for taking the time to give us such a great review. Your feedback is really important to us in order to continue to improve our service. I will pass your lovely comments on to our care team.


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Review from Alison L (Daughter of Resident) published on 17 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have counted myself extremely lucky that my mother, who has advanced Alzheimers and Dementia, has been a resident of Glen Lyn since March 2023. At a time that was extremely upsetting for all of us, not least of all my mother, Glen Lyn has cared tremendously for my mother, and my family as well. Their
communications with us, the lengths taken to understand my mother's needs as she is unable to communicate verbally, the attention taken to her specific medical requirements, the cleanliness, the staff, the facilities and the food (Mum has very specific food requirements with her advanced dementia), have been absolutely exceptional in all aspects. I could not recommend Glen Lyn any higher.

Reply from Melanie Reaney, Proprietor at Glen Lyn Residential Care Home

Thank you so much for such a wonderful response. It means so much to us to know that the tireless efforts of the care team are acknowledged and appreciated. It's an absolute pleasure and privilege to help care for your mother.


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Review from Hilary W (Day Care) published on 16 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a daily visitor to the home, she is looked after brilliantly. The staff are all so friendly and very caring and have a wonderful sense of humour. All the people that stay there permanently also look very happy.

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Review from Sara E (Friend of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring and attentive to the residents. More like a home environment, home-cooked food with choices. Activities and outings.
Each person treated individually and cared for very well.
The home is clean, tidy, nicely decorated and always smells fresh.
I am so pleased that my friend is here and
her needs are catered for really well, her personality is allowed to flourish.

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Review from Chris D (Husband of Resident) published on 15 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has now been a resident for nearly 18 months and her care has been excellent throughout this period. The manager and her team are approachable and understanding and keep me abreast of my wife's deterioration.
Her room is kept clean and the TV or music player is usually turned on for her enjoyment.
My
ongoing thanks to the caring team.

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Review from Helen R (Daughter of Resident) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad fell three times in a week so couldn’t live on his own anymore. Luckily Glen Lyn had a room and by the end of the week, Dad was living there and soon settled. The staff are very friendly and caring and the food is delicious. Different daily activities are organised and residents can join in if
they want to. The day revolves around their individual needs and is very flexible. Family and friends are always made very welcome.

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Review from Melody H (Daughter-in-law of Resident) published on 8 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very warm, welcoming environment. Staff take great care with the residents. My mother-in-law told me last week she was so happy. I like that the owners are hands-on. They always reply to any queries I have.

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Review from Susan W (Daughter of Resident) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My 96-year-old father stayed at Glen Lyn for two weeks of respite care, having never stayed in a residential home before. It is a family-run home with very approachable and hands-on management. The staff, who said they felt part of a family, made sure his stay was a happy one. Residents' dignity, privacy
and safety were respected and the atmosphere was always friendly and cheerful. Dad was treated as an individual at all times and his wishes were respected while being encouraged to maintain his independence. Fresh, home-cooked lunches were particularly enjoyed and I would have no hesitation in booking him in again, perhaps longer term.

Reply from Melanie Reaney, Proprietor at Glen Lyn Residential Care Home

Dear Susan,
Thank you for your lovely review. It is not always easy to entrust the care of those you love to others. We are glad he enjoyed his stay and would welcome him back at any time. Regards, the Glen Lyn team.


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Review from Susan R (Sister of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is so caring and looks after the residents as if they were their own. Can't praise them enough. It is like a home from home and the staff are so good with the residents and they look at the individual's needs.

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Review from M G (Son of Resident) published on 7 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's room is very small but is clean and Mum has a toilet and basin.
The staff seem friendly.
Mum has poor hearing, doesn't speak good English (she's Spanish) and is 93 so not so agile.
She struggles to get around but is encouraged to join others in the house.
Her hearing aids don't seem to help
her but have found the batteries are not always the best anyway. Not sure how to improve this.

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Review from John B (Brother of Resident) published on 30 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has now been in residence at Glen Lyn for nearly two years and is happy and very comfortable there. I visit as regularly as possible, considering that I live a long way away, and have always found the staff to be welcoming and helpful. Communication by phone is also very good.

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Review from Alison C (Daughter of Resident) published on 24 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident since February.
She always looks clean, tidy and well cared for.
She enjoys the activities they put on for the residents.
The staff are kind and caring.
The home itself is always clean and comfortable.

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Review from Shirley M (Daughter of Resident) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the home for a number of years and is very happy and well cared for. Her health has deteriorated over the past few months so she is needing more support from the staff with her everyday needs. They all support her with great compassion and care and nothing is too much trouble.
Her dietary
needs have changed and they have made sure she is getting the correct nutritional needs while still making sure the food is tasty and appealing. The food is always first class and freshly prepared daily by the staff. The health and welfare of the residents are their top priorities.
Communication within the home is excellent and we are always informed of any changes to Mum's health in a timely manner.
The home is always clean and welcoming and the staff ensure the residents are kept stimulated with lots of different activities which they can choose to join in with if they wish to.
I would highly recommend this care home as it is a very comfortable homely setting with excellent staff.

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Review from Martin S (Son of Resident) published on 21 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved Mum to Glen Lyn Residential Care Home from another care home after not feeling satisfied with the service she was receiving. Glen Lyn was recommended by a friend and the overall experience has left me under no doubt that I made the right decision in making the move. The staff are always very
helpful and if I'm taking Mum out they always have her ready and on time. She enjoys a number of the organised activities. I cannot comment about the food as I've not visited during meal times mainly because it is no doubt a busy period for the staff. Overall, I'm glad I moved Mum to the Glen Lyn, the staff are great and I would recommend the home to any friends who end up in the same position, requiring care for elderly relatives.

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Review from M G (Resident) published on 1 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice home. 100% cleanliness. All staff are very kind to me. Good is 100% good. Variety of food. Staff will do anything for me. 100% making me happy and contented.

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Review from Kay C (Daughter of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was at Glen Lyn for the best part of four years. During this time Mum has been very well looked after. All the staff are brilliant and have treated Mum with respect and dignity. Glen Lyn has a very lovely feel about it, like a home from home. Mum has a great appetite and has enjoyed all the home-cooked
food. The entertainment is very varied and kept Mum stimulated, especially the musical acts. Pre-Covid, they would have regular trips out which Mum thoroughly enjoyed too. Well done to all at Glen Lyn, keep doing what you are doing! I would highly recommend Glen Lyn.

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Review from F P (Resident) assisted by family/friend published on 8 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am comfortable, happy, well looked after and very friendly. Care staff are very good. I like the food. Clean place and lots of games and things to do. They look after my welfare.

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Review from A B (Resident) published on 16 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved into the home when my live-in carer was no longer able to help me at home. The care that I have received has been excellent. The staff are very accommodating. Nothing is too much trouble. My health is not good and they notice any deterioration and act very quickly to make me comfortable and
let the doctor know. The food is out of this world, I love it.

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Review from S M (Son of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident here since August 2012 and had just come out of nursing care after a serious operation which left her needing stoma care. The owners and staff have been wonderful all this time and I have seen mother's well being and mental health vastly improve.
Mother is a naturally
bubbly person and she likes to have a laugh and banter with the staff. The food is good, home-cooked and plenty of variety. There are also some good activities provided. Great adherence to Gov guidelines during this Covid crisis.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Glen Lyn Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Glen Lyn Residential Care Home is calculated as follows: ( (82 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Glen Lyn Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Glen Lyn Residential Care Home

What types of Care is Glen Lyn Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Glen Lyn Residential Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Glen Lyn Residential Care Home have?

There are 12 Single Rooms.

What are the Facilities & Services at Glen Lyn Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Glen Lyn Residential Care Home to the centre of Minehead?

0.2 mile(s) as the crow flies, distance by road may be significantly further.