Glen Lyn Residential Care Home

2 Tregonwell Road, Minehead TA24 5DT
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9.7 28 Reviews
  • Glen Lyn Residential Care Home, Minehead
The Glen Lyn Residential Care Home has been providing care in West Somerset for over 35 years and is located in Minehead, a coastal resort in the picturesque surroundings of Exmoor.

The care home offers long-term, respite and day care facilities for older adults and provides professional, individualised support in a calm, relaxed and homely environment. This homely ambience is well suited to those with dementias and memory loss.

Residents reside in single en-suite rooms with television and telephone points. All rooms are individual in style, no two rooms being alike.

The care home is able to support those whose anxieties mean they are unable to look after themselves at home and for adults who have mild to moderate cognitive decline including dementia. As a smaller provider, care and support are delivered in a genuinely personalised manner.

Residents enjoy freshly prepared, home cooked food on a seasonal basis.

Activities and entertainment are individualised, varied and frequent. Wi-Fi, Skype and email facilities are free of charge.

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Care Provided by Glen Lyn Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 12 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Schizophrenia
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Melanie and Stephen Reaney
  • Person in charge
  • Melanie Reaney (Owner/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (12)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Glen Lyn Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £940 – £980
    • Self-Funded Residential Dementia Care £940 – £980
    • RESPITE Self-Funded Residential Care £940 – £980
    • RESPITE Self-Funded Residential Dementia Care £940 – £980

  • We accept both self funded and local authority funded clients. Third party top ups may be applied in some circumstances.
  • (these prices are only a guideline, please contact Glen Lyn Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting but please avoid mealtimes if possible


    Lunch 1-2pm
    High tea 530pm


  • Parking

  • Small Car Park at rear for 1 visiting car
    Double yellow lines at front of property. Please ask for Blue Badge to load/unload passengers


Glen Lyn Residential Care Home Reviews (28)

Total of 28, showing 21-28
9.7

Glen Lyn Residential Care Home has a Review Score of 9.7 (9.680) out of 10, based on 8 reviews in the last 2 years. Over all time Glen Lyn Residential Care Home has 28 reviews.

Overall Experience

  • 23
  • 5
  • 0
  • 0
  • 0

Date Published

28
6
6
8
20

Review from Frances P (Resident) published on 26 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been living in the home now for two years. Everyone is so kind and helpful. The activities are fun, and I enjoy the new style of 'virtual' entertainment. The food is always excellent and always a good choice. I would certainly recommend the Glen Lyn to anyone thinking of a care home.

Reply from Melanie Reaney, Proprietor at Glen Lyn Residential Care Home

Thank you so much for your kind review. The staff team and I are delighted you consider yourself fortunate to reside here. We will do our utmost to ensure you continue to receive the quality care you deserve.


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Review from G W (Resident) published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I receive nothing but kindness and respect from the people that care for me. I can choose how I wish to spend my day. There is always someone to help and something to do if I want to. I love my room, I like how the staff support my love of animals and arrange visits from pets and look after my soft
toys!

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Review from B L (Son of Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have a very high regard for Glen Lyn, almost entirely because of the quality of the staff who are, without exception, caring and thoughtful. The care home is comfortable, with good facilities, but the main thing is the quality of the staff, which is exceptional.


(I have not given an opinion in

3 of the areas below simply because I do not know. I have no reason to think that the food and drink are not very good, for example, but I don't actually know).

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Review from F P (Resident) assisted by family/friend published on 7 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

People are friendly. Like my room, found it comfortable. Excellent food. Get on well with staff. Like the garden. Like entertainment provided. House clean and cheerful.

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Review from Robert F (Resident) published on 14 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everybody is very obliging and a peaceful atmosphere.

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Review from Denise L (Daughter of Resident) published on 3 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home. Had not been away for 12 years as I was caring for mum. Had two weeks away and my mum absolutely loved being there. Have been given further weeks respite and I am so comfortable leaving my 90-year-old mum in the hands of Glen Lyn. Not a bad thing to say. Staff are friendly, caring and
efficient. Food and accommodation superb. Thank you, Glen Lyn.

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Review from Suzanne C (Daughter of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The owners were really kind and considerate. The staff were very friendly and made us feel dad was safe with them. It did feel like a home and dad was happy while he was there. He really liked the food too.

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Review from Robert B (Son of Resident) published on 30 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At the smaller end of the care home scale but after experience I can say that this is, without a doubt, the way to go.
Well staffed with genuinely caring people, this home is of a size whereby each resident is known personally by each member of staff and any changes in health or demeanor are quickly
noticed and acted upon.
Food is prepared in house and again each resident's preferences are known and, within reason, catered for.
My mother, now 98 and still quite able, can be a little difficult (!) at times but she has settled well and we haven't had any complaints for quite a long time, she even enjoys the food, which in the past caused a few problems as she can be quite choosey.
Conveniently close to the centre of Minehead and also the sea front Glen Lyn is ideally positioned for both shops and amenities and also strolling along the promenade.
I now have a happily settled mother which makes life for all of us a lot easier than when she was trying to look after herself a few years ago.

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Current Review Score: 9.7 (9.680)

Overview of Review Score

The Review Score of 9.7 (9.680) out of 10 for Glen Lyn Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.880 for Glen Lyn Residential Care Home is calculated as follows: ( (82 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 92 Ratings = 4.88

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Glen Lyn Residential Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 12 registered maximum number of service users is 2.4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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