Grovelands

45 Grove Avenue, Yeovil BA20 2BE
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9.8 70 Reviews
  • Grovelands, Yeovil
Grovelands is a modern and purpose-built care home, offering a versatile lifestyle and professional care.

The dedicated dementia suite supports independence, with staff who are expertly trained in supporting adults who live with dementia. Daily activities and regular outings are organised by dedicated activities coordinators.

Ongoing training and investment keeps standards high. Other facilities include a hair salon and shop. Meals are prepared daily by the on-site kitchen team, offering a nutritious and varied diet.

In 2018, Grovelands was rated 'Outstanding' by CQC, which puts them in the 1.4% of adult social care providers nationally to receive this rating. The Grovelands team were announced as winners of the Outstanding Care Team award at the Somerset Care Group Awards 2017, and won the Outstanding Care Team Award at the Care Focus Awards (April 2017).

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Care Provided by Grovelands

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Cheshire (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Grovelands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,340 – £1,540
    • Self-Funded Residential Dementia Care £1,340 – £1,540
    • RESPITE Self-Funded Residential Care £1,340 – £1,540
    • RESPITE Self-Funded Residential Dementia Care £1,340 – £1,540

  • Grovelands fees generally range from £1,340 – £1,540 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Grovelands to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Grovelands Reviews (70)

Total of 70, showing 1-20
9.8

Grovelands has a Review Score of 9.8 (9.829) out of 10, based on 12 reviews in the last 2 years. Over all time Grovelands has 70 reviews.

Overall Experience

  • 60
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Date Published

70
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Review from Karen A (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that Grovelands is outstanding. We have been visiting my relative here for the past 4 years and the staff have become like extended family. We have felt supported and aided in our Grovelands journey from selecting a place for our loved one, getting to know and celebrate individual
preferences and personal life stories and supporting us as a family when extra help is required. Communication is excellent. Standards of care and knowledge are remarkable. Staff are well trained and obviously enjoy their jobs. Staff at all levels without exception, all demonstrate compassion, understanding and love to residents and visitors alike. Care is patient and kind and the residents' needs are always the focus. Nothing is too much trouble.
The activities are varied and popular and our loved one particularly enjoyed the walks and art. In these past 4 years, they have had far more interests and new experiences than we could have ever imagined. We will be eternally grateful.

Reply from Somerset Care, Somerset Care at Grovelands

Dear Karen, thank you so much for your incredible review - it is wonderful to hear that your relative is thriving here at Grovelands and that your whole family feels part of the extended Grovelands family. We strive to create a truly welcoming atmosphere and set ourselves high standards for delivering person-centred care and we are so pleased that this reflects your own experiences. Best regards, Somerset Care.


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Review from K B (Friend of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst visiting with my partner I observed excellent care being provided, I am currently a registered nurse manager working within the social care sector, and I can confirm that I have witnessed outstanding care. As a family, we have absolute trust that our family member is receiving the very best care.
Fantastic communication from all staff and management, with close personal relationships with the team which enables us to have total confidence that our family member is in the right place.
I would highly recommend and encourage others to become part of the family here at Grovelands.

Reply from Somerset Care, Somerset Care at Grovelands

We are delighted to read your wonderful feedback for Grovelands - thank you so much for taking the time to share your experiences. To hear that you feel confident and reassured about your family member's care means such a lot to us. We will be sure to share your kind words with the whole team and look forward to seeing you again soon. Best regards, Somerset Care.


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Review from Denise J (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was 95 and lived at Grovelands for 16 months, in that time she received the most compassionate care anyone could have wished for.
The reception staff are efficient and very friendly.
The care staff go above and beyond and ensure all residents are happy and kept safe. They all got to know Mum
and her fun ways. She was a bit cheeky and did like to have a laugh and they certainly laughed with her.
The activity team are amazing and friendly and encourages residents to become involved. Unfortunately, Mum's health deteriorated and her wish was to stay at the home rather than be admitted to hospital. The end-of-life care she received was exceptional, mum was treated with care and dignity at all times and the family were so very very grateful. I really miss visiting Mum and I also really miss all the staff who welcomed Mum's family into the Grovelands family.

Reply from Somerset Care, Somerset Care at Grovelands

Dear Denise, we are so touched by your kind words. It means the world to us that the care we provided for your dear Mum also supported you as her family. You will always be a part of the Grovelands family and are welcome to visit anytime. Take care. Best regards, Somerset Care.


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Review from Peter O (Son of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is difficult to believe that my mum has been in care now for over a year and moved to Grovelands after an initial placement in another group home didn't work out due to her illness.
Mum is in the Petals Wing and she has settled in well and the management and staff have all been really great from
the very beginning some 10/11 months ago when she moved in.
There are some genuinely lovely staff who go out of their way to make you feel welcome when visiting and I and my family feel secure in knowing that my mum is being well looked after.
This is a great comfort to us as a family as we unfortunately live some distance away and visiting as often as we would like is not that easy.
Thank you to all at Grovelands for the exceptional work that you do.

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Review from V M (Son of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Held a family party for my mother's 95th birthday. The manager and the staff did a brilliant job of setting up the party in the marquee. The chef baked a fantastic birthday cake. Mum had a wonderful time seeing family together in one place for the first time since her 90th birthday. Thank you, Grovelands!

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Review from J J (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When choosing a care home for my Mother in 2022 Grovelands was head and shoulders above all the others we visited as it felt so friendly, homely, and welcoming. My usually stubborn and independent mother settled in very quickly, and we were delighted with the level of care provided.
Unfortunately,
Mother became terminally ill in October and died last week. All the care staff involved in looking after her were amazing, and so compassionate. We were thankful that she was able to receive end-of-life care without having to move to a hospice.
Our thanks go to all the staff at Grovelands for making the last few months of my Mother's life so comfortable and bearable.

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Review from E P (Power of Attorney of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my first contact with Grovelands, I have been very impressed by the staff, by their willingness to stop, welcome and answer my questions as I sought for good, kind, comprehensive care for an elderly lady (96) suffering from dementia. This lady has now been in residence for seven weeks and has settled
remarkably well. I am very grateful to the staff for their respect, kindness and care that they have shown. After struggling at home with many aspects of personal care, it is lovely to see this lady so well cared for, enjoying good food and the wide variety of activities available. I am very grateful.

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Review from Carolyn V (Daughter of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad became seriously ill on December 8th at Grovelands. A decision between my family, the home and the paramedic was made in Dad's best interest, to stay at Grovelands. His care during his last 8 days was amazing. The support he and we received was second to none. They kept him comfortable and pain-free
and afforded his dignity at all times. We were welcomed into the 'Grovelands' family for which we will always be grateful and hold special memories.

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Review from Susan S (Daughter of Resident) published on 10 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 93 year old father has been a resident in Grovelands for over a year. Health issues meant that it was no longer safe for him to be allowed to stay in his home. It was a difficult decision for my brother, sister and I, however, I can genuinely say that the decision to place him in Grovelands was
the best that we could have made for him. The staff are exceptional and take the time to support my father in so many ways, from assisting with hospital visits to arranging trips out. There are so many activities for him to become involved in should he wish and it is lovely to receive the newsletter with photos of him joining in. Any questions we have are promptly answered by members of staff and the manager makes time to discuss any concerns that we may have. My father has a wonderful room overlooking the garden which he loves, both of which are beautifully maintained. He is quite adamant that he doesn't want to leave the home as he feels happy and safe there.

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Review from Kim H (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have just moved my 93-year-old mum to Grovelands as sadly owing to her current needs she could no longer stay at her previous home. We viewed many care homes in the surrounding area and from the first time we walked into Grovelands it stood head and shoulders above all the others. From our first
contact, their responses and communication have been excellent. Everyone we have met has been extremely friendly and helpful and the welcome for mum was first class. She loves her bright, airy room where there was still enough room for some of her own bits of furniture and personal items to make it feel like home. The ambience of the place is lovely, clean, bright and welcoming for residents, family and friends. Early days but so far so good.

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Review from Mary M (Resident) assisted by family/friend published on 17 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am well looked after, well-fed and there is a nice standard of cleanliness, hygiene and good support in the home. The staff are friendly and approachable and check on me frequently, showing care and concern.

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Review from J M (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum was admitted to the petals unit, I can only describe what I see as a positive experience for us and for Mum. She's settled in well. She has her bad days and good days. The staff are caring and deal with her physical/psychological needs very well in sometimes what is challenging situations.
The care is person-centred and the staff well trained. I am kept well informed. A very big thank you to all of you from Mum and us.

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Review from Peter C (Respite Resident) published on 21 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On first entering this home I was impressed. I was met by a member of staff and shown to my room, which was bright and airy and well-decorated. After settling in I was taken to the dining room to join them for lunch which was excellent with very good choices. Throughout my respite stay, I was always
included at all times. I was permitted to use my mobility scooter and was encouraged to do so. The quality and selection of food at meal times were exceptional.
The staff, from the manager down, were always ready to give advice or assistance where needed. It was in my mind one big family which I enjoyed.
Activities were available every day on a variety of issues even down to a walking group.
At a reasonable time in the evening, the night staff would make themselves known and always looked into my room during the night hours which was very assuring. It boasts a very welcoming garden when conditions allow with plenty of seating.
If I needed a care home in the future I would choose Grovelands.

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Review from Sandy B (Wife of Resident) published on 8 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so impressed by the care given to my husband by all members of staff at Grovelands. The home is clean, bright and welcoming and the staff are exceptionally bright and professional and have made the most difficult decision of having to put my husband into care, as easy as possible for both
of us. I visit frequently and at no notice and he is always clean and comfortable. I would have no hesitation in recommending Grovelands to anyone looking for really good care.

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Review from Grace D (Friend of Resident) published on 25 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints whatsoever about Grovelands Residential Home after almost a year of experience. Life during lockdown was understandably difficult at times but well managed. Now the situation has eased, I can see that residents are able to engage in a greater variety of activities, especially outings.
A meeting with the manager and staff was recently held. It was so useful to learn about their particular interests and roles. It was very obvious that the staff know the residents well and were very caring. I am very happy that we chose Grovelands for our friend.

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Review from Julie G (Daughter of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family can't speak highly enough of our experience of Grovelands since our mum moved in four weeks ago. From our very first call and initial visit to the care home, Grovelands set our minds at ease and made what could have been a very distressing situation into a supported and peaceful transition
for our mother and us. The staff have accommodated all of Mum's needs and especially welcomed her little dog into the home to live with her. Mum is thriving and more peaceful than she has been since she lost her husband two years ago and we know this is due to the love, support and care that Grovelands offer. Along with the social aspect, activities, healthy food and brilliant surroundings that she now lives in, we feel confident that we have found the perfect home for her. We are forever grateful to the managers and staff of Grovelands for all they have done and continue to do to make Mum's new life phase comfortable, fulfilling and fun. We can relax knowing she is safe and happy and getting all her needs met.

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Review from Carol E (Daughter of Resident) published on 19 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, together, we decided that my dad is going to be part of your homely and welcoming place to spend time with you as a resident. The carers, team members and management made us very welcome and plenty of reassurance that Dad had settled in very well and is a happy man. A huge thank you to
all of the staff and team members at Grovelands.

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Review from H M (Daughter of Resident) published on 14 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into the Petals wing of Grovelands in June 2021. He settled in quickly which is largely due to the care of the wonderful staff who always take the time to talk with him and understand his needs. I feel that I am kept updated and also feel that I can ring at any time to discuss any concerns
that I may have.
Dad enjoys the many activities which are organised and I am particularly grateful that the staff ensure that he gets regular exercise in the garden. He often tells me that the food is great and how lovely the staff are. I know that he feels safe there and I am so grateful to everyone at Grovelands for this.

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Review from Elizavetta C (Niece of Resident) published on 13 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are extremely happy and content with Grovelands in Yeovil. The level of care, attention and respect given to our aunt is superb. The range of activities is excellent, the daily menus are full of high-quality ingredients and a great range of choices.
The garden is delightful, allowing
a sense of her own garden to sit in and enjoy the sunshine flowers and company.
All of these things give our aunt a great quality of life while maintaining a sense of independence. The bedrooms with en-suite are large and roomy as are the communal rooms - the decor is modern with aspects of tradition.
We know our aunt is safe, happy, well-fed and has activities which mean our visits or taking her out for the day is quality time.
The care put in place for Covid for residents and relatives was well thought out and done with compassion so no one felt detached from family. The staff are all friendly, happy, compassionate, knowledgeable and caring in all departments. We fully recommend Grovelands.

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Review from Jane O (Daughter of Resident) published on 21 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had a fall in October 2021 and unfortunately fractured her hip. I was not allowed to be with her due to the Covid virus. I cannot thank the carers enough for looking after her and comforting her through her ordeal. Mum has been a resident for 2-years now, and the home is absolutely fantastic.
I cannot speak highly enough of everybody involved in her care. I would recommend the home to anybody.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Grovelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Grovelands is calculated as follows: ( (121 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.984 Points relating to the number of positive Reviews for Grovelands is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 12 Positive Reviews ÷ 12.2 = 0.984

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Karen

Karen Cheshire

Job Title: Registered Manager

I have worked at Grovelands since 2007 and feel a strong sense of pride in the outstanding reputation of the home and the dedicated staff team who are committed to caring for our residents. It is greatly important to me to support people to make our home their home, with photos and furnishings to truly personalise their environment. It is also important to support and encourage residents to maintain their interests and be introduced to new adventures and make new friends!


When residents choose to live at Grovelands I feel it is the beginning of a new chapter and journey in their lives, and my aim is to make this the happiest time possible and ensure that meaningful regular contact with their family and old friends is a priority.
I believe strongly in paying attention to detail and empowering staff to provide the best standard of residential and PETALS dementia care with compassion and dignity.


Visitors always comment on our incredibly friendly staff, the warm welcome they receive and the homely atmosphere. I am proud that residents and their families speak so highly of Grovelands and recommend us to their friends. I welcome feedback to enable changes and continual improvements to be made with the service.


Frequently Asked Questions about Grovelands

What types of Care is Grovelands registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Grovelands provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Grovelands have?

There are 61 Single Rooms.

What are the Facilities & Services at Grovelands?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Grovelands to the centre of Yeovil?

0.5 mile(s) as the crow flies, distance by road may be significantly further.