Grovelands

45 Grove Avenue, Yeovil BA20 2BE
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9.8 70 Reviews
  • Grovelands, Yeovil
Grovelands is a modern and purpose-built care home, offering a versatile lifestyle and professional care.

The dedicated dementia suite supports independence, with staff who are expertly trained in supporting adults who live with dementia. Daily activities and regular outings are organised by dedicated activities coordinators.

Ongoing training and investment keeps standards high. Other facilities include a hair salon and shop. Meals are prepared daily by the on-site kitchen team, offering a nutritious and varied diet.

In 2018, Grovelands was rated 'Outstanding' by CQC, which puts them in the 1.4% of adult social care providers nationally to receive this rating. The Grovelands team were announced as winners of the Outstanding Care Team award at the Somerset Care Group Awards 2017, and won the Outstanding Care Team Award at the Care Focus Awards (April 2017).

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Care Provided by Grovelands

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Cheshire (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Grovelands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,340 – £1,540
    • Self-Funded Residential Dementia Care £1,340 – £1,540
    • RESPITE Self-Funded Residential Care £1,340 – £1,540
    • RESPITE Self-Funded Residential Dementia Care £1,340 – £1,540

  • Grovelands fees generally range from £1,340 – £1,540 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Grovelands to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Grovelands Reviews (70)

Total of 70, showing 41-60
9.8

Grovelands has a Review Score of 9.8 (9.829) out of 10, based on 12 reviews in the last 2 years. Over all time Grovelands has 70 reviews.

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Review from Peter C (Wife of Resident) published on 25 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are very friendly and helpful.
My wife looks forward to coming here twice a week.

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Review from Tony M (Sister of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are very happy with the care and attention given to our sister. The staff apply great empathy and affection to her. They have made a significant contribution to her quality of life.

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Review from Sarah E (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely happy with the care my father receives. Dad has a good quality of life. He is supported by wonderful staff who encourage him to lead a full and positive life. Everyone at Grovelands are approachable and pro-active and we could not wish for a more wonderful and caring home for Dad.

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Review from Stella L (Daughter of Resident) published on 14 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Grovelands for Mum based on its 'outstanding' CQC rating and an exploratory visit. Mum moved there in autumn 2018 and to date, our expectations of her care have been met and exceeded. Following her stroke, Mum had become introspective and often morose. She has blossomed in the enabling environment
of Grovelands and regained her sense of humour along the way. The culture there emanates from the top and is embraced by the whole team, the managers engaging fully with the care of residents and with staff. The focus is on responding to the needs of the individual, maximising their potential by working with their own interests and hobbies - even those from long ago. Prior to her stroke Mum had been a keen walker. As she's no longer able to walk far, the team arranged an outing to a woodland area on a crisp, sunny autumn day and took her into the woods in a wheelchair. She was overwhelmed to be able to be out in the fresh air again in the natural world.

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Review from John H (Son of Resident) published on 26 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been resident in Grovelands for nearly seven months now and the level of care given and compassion shown to him by staff, which comes from the top down, is second to none.

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Review from David H (Son of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was resident at Grovelands for just over two years, we found that the building was always clean and tidy. The staff and managers were always helpful and friendly.


In her last few days, the care, attendance and respect shown to my mother was excellent.


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Review from Peter H (Son of Resident) published on 17 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Grovelands for more than a year. The hard working, helpful staff have been wonderful at looking after her in Petals, the dementia unit. They call out the doctor when needed and inform me straight away.

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Review from S T (Daughter of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the initial visit to look around, all members of the staff have been really helpful - asking questions of us as to Mum's needs and equally answering our questions fully. We are happy that she is in the best place to receive professional and loving care in a safe environment.

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Review from C R (Daughter of Resident) published on 25 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Management and staff listen to relatives and show real connection and compassion for residents. Open, friendly care home.

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Review from Yvonne R (Daughter of Resident) published on 15 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Grovelands is a welcoming and happy home with staff that really get to know each person's needs.
The areas are clean and fresh and the facilities are very good throughout.
The activity programme is varied and creative and there is always so much to do.
Meals are well cooked and always appetising
with lots of snacks on offer throughout the day.
I feel safe knowing my Mum is at Grovelands and would recommend this home highly.

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Review from Chelsea N (Granddaughter of Resident) published on 15 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother attends Grovelands for daycare each week and thoroughly enjoys her time there. The food is very good and there is always lots to do to keep her entertained.

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Review from Claire A (Daughter of Resident) published on 15 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot speak highly enough of Grovelands, the staff are caring, conscientious and professional. They know the residents really well, are skilled in anticipating their needs and treat them with dignity. They are helpful and respectful of family members and go out of their way to support. The family
will never forget the wonderful party that they gave for Mum's 100th birthday. Finally, the management is outstanding, like the home.

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Review from Barbara H (Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy the activities especially when I go out and about.


All the staff are kind and helpful and I have a good relationship with them.


Grovelands is a lovely place to live, it is comfortable and has a beautiful garden to sit out in the summer.


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Review from Sarah P (Daughter-in-law of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding a care home for my mother-in-law was a very daunting prospect for my husband and I. We viewed a number of care homes that horrified us. From the start, the feeling at Grovelands was so comforting and home-like.
The management and staff at Grovelands could not have been more supportive and
helpful. My mother-in-law has dementia and has settled in extremely well. The communication between the home and ourselves is very good. They call us if anything at all happens or my mother-in-law is unwell and regularly update us on Dr's Visits etc. The food is excellent and my mother-in-law enjoys the regular tea trolley with biscuits! We take great comfort knowing she is so well cared for and all her needs are being neat. Highly recommend Grovelands.

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Review from Katrina B (Daughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for nearly a year and the staff care very well for her. They have gone to great pains to get to know her and what activities she likes and doesn't like. They keep the family very well informed of medical and other issues. The home is just that - a home where we can pop in anytime
we like. A real find.

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Review from Su P (Niece of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I have visited my uncle I have found the staff very caring and informative. The home is kept beautifully clean. The food served looks delicious and seems varied. Trips out and activities within the home seem to meet the needs of the residents all of whom seem happy and well looked after. It
is good to see such a well run and happy home which has high standards and excellent care. I am very happy to recommend the home facilities and staff.

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Review from Aitor M (Son of Resident) published on 26 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has settled in well and made friends with both the residents and the staff very easily which is very comforting. She gets out and about regularly and enjoys the many activities in the home to occupy her.


The staff are all very helpful and look after all her needs despite my mother being

very independent.


All the above makes it easier to accept my mother is in a home and brings peace of mind that she is well looked after. Thank you.


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Review from T D (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father attended Grovelands for daycare twice a week throughout 2017. He is living with vascular dementia and needed the activities and social contact this care home could offer. The staff are wonderful, kind, patient and unfailingly friendly. The variety of activities is imaginative, ranging from
singing to cookery. Dad usually took part in them all with gentle encouragement sometimes. Thank you Grovelands staff for your wonderful care of my dad.

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Review from Samantha W (Daughter of Resident) published on 11 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum loves going to Grovelands for daycare. She has told me"they are like my family". She enjoys all the varied activities and has been taken on several wonderful day trips which have been fantastic. The staff are very welcoming and caring and have helped with medication when needed. Nothing has been
too much trouble and I can relax when I know mum is there.

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Review from David B (Son of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum comes for daycare and a bath weekly. The home is clean and comfortable, staff are understanding of Mum's needs. Fantastic.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Grovelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Grovelands is calculated as follows: ( (121 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.984 Points relating to the number of positive Reviews for Grovelands is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 12 Positive Reviews ÷ 12.2 = 0.984

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Karen

Karen Cheshire

Job Title: Registered Manager

I have worked at Grovelands since 2007 and feel a strong sense of pride in the outstanding reputation of the home and the dedicated staff team who are committed to caring for our residents. It is greatly important to me to support people to make our home their home, with photos and furnishings to truly personalise their environment. It is also important to support and encourage residents to maintain their interests and be introduced to new adventures and make new friends!


When residents choose to live at Grovelands I feel it is the beginning of a new chapter and journey in their lives, and my aim is to make this the happiest time possible and ensure that meaningful regular contact with their family and old friends is a priority.
I believe strongly in paying attention to detail and empowering staff to provide the best standard of residential and PETALS dementia care with compassion and dignity.


Visitors always comment on our incredibly friendly staff, the warm welcome they receive and the homely atmosphere. I am proud that residents and their families speak so highly of Grovelands and recommend us to their friends. I welcome feedback to enable changes and continual improvements to be made with the service.