Grovelands

45 Grove Avenue, Yeovil BA20 2BE
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9.8 70 Reviews
  • Grovelands, Yeovil
Grovelands is a modern and purpose-built care home, offering a versatile lifestyle and professional care.

The dedicated dementia suite supports independence, with staff who are expertly trained in supporting adults who live with dementia. Daily activities and regular outings are organised by dedicated activities coordinators.

Ongoing training and investment keeps standards high. Other facilities include a hair salon and shop. Meals are prepared daily by the on-site kitchen team, offering a nutritious and varied diet.

In 2018, Grovelands was rated 'Outstanding' by CQC, which puts them in the 1.4% of adult social care providers nationally to receive this rating. The Grovelands team were announced as winners of the Outstanding Care Team award at the Somerset Care Group Awards 2017, and won the Outstanding Care Team Award at the Care Focus Awards (April 2017).

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Care Provided by Grovelands

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Autism/ASD
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Karen Cheshire (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Grovelands

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,340 – £1,540
    • Self-Funded Residential Dementia Care £1,340 – £1,540
    • RESPITE Self-Funded Residential Care £1,340 – £1,540
    • RESPITE Self-Funded Residential Dementia Care £1,340 – £1,540

  • Grovelands fees generally range from £1,340 – £1,540 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Grovelands to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Grovelands Reviews (70)

Total of 70, showing 61-70
9.8

Grovelands has a Review Score of 9.8 (9.829) out of 10, based on 12 reviews in the last 2 years. Over all time Grovelands has 70 reviews.

Overall Experience

  • 60
  • 9
  • 1
  • 0
  • 0

Date Published

70
3
6
12
58

Review from Jean A (Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very well looked after by cheerful, helpful staff since I moved here two years ago.

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Review from Grahame C (Husband of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for Grovelands. The care given to my wife is second to none. The staff are brilliant and offer all kinds of therapeutic activities and trips out. The care workers go that extra mile with their patience and caring. All residents get fantastic food with a daily choice of menu.
My wife is happy and contented at Grovelands. I could not wish for more.

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Review from G E (Daughter of Resident) published on 25 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Grovelands for over 5 years. During the whole of this period she has been extremely well cared for in every way. I cannot praise highly enough the very caring staff and the love and care given to my Mum.

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Review from Olive L (Respite Resident) assisted by family/friend published on 26 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed my two weeks at Grovelands where I went while my son and daughter in law were on holiday.


The staff were all very friendly and helpful and I only had to ask for anything I needed and it was provided. I love my garden at home and would have liked a room looking onto a garden and wish I had

asked to have a walk sometimes.


Grovelands has a happy atmosphere and I enjoyed having a bath which I no longer have at home as I changed it to a shower.


I am looking forward to my next holiday at Grovelands.


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Review from Stephen T (Son-in-law of Resident) published on 16 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father in law has been a resident for two years and is very happy and content with the care he receives. The facilities are good and surroundings clean and comfortable. I have found over that time that the majority of staff treat their job as a vocation, and go the extra mile to make sure father
is well looked after. Now in his ninety third year and having been in a managerial post for most of his working life, he can be very demanding in his nature, and fussy about his diet. The staff are very patient and cope with his demands very well. He remains in his room for the majority of his day and will not eat in the dining room with the other residents. Consequently, when his food arrives it is sometimes quite cold. He loves the garden and enjoys the occasional stroll, and wishes more attention could be paid to its upkeep. These are only a few small niggles in what is generally a very well run home.

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Review from Peter P (Husband of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is in for one week's respite care. She is well looked after by the staff and treated with respect by all. Would recommend to anyone.

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Review from Ian C (Son of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When you visit Grovelands the surroundings are well maintained and comfortable. The rooms are large (with en-suite) allowing residents to bring their own furniture to personalise their space. All the food is to a high and well-balanced standard. The overall environment is well above average but the
staff take the home to the extraordinary level of care. Based on solid professionalism they engage with each and everyone and make every effort to make this home a truly caring place. It is this alone that makes this particular Residential Care home excellent.

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Review from David and Rob (Son of Resident) published on 16 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother stayed twice as respite care before she became a full-time resident and this allowed mum to get to know home and staff (and vice versa) which has been very beneficial, management, staff and carers are professional, very approachable, cheery and very welcoming to mum and visitors. We recently
had a care review, and care plan recommended mum needed a "key" carer who has now been appointed and mum is benefitting from this extra personal care since her care requirements have changed since she first arrived at Grovelands.
Mum has made some good friends and enjoys a good laugh with both staff and residents.

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Review from Pauline S (Daughter of Resident) published on 9 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Review on my mother's needs/welfare etc carried out by supervisor and personal carer conducted with my mother and myself. Very professional. Very caring, knew my mother's needs and problems and very helpful with advice on slight changes in her needs. Overall we are very happy with the care and attention
shown by all the staff.

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Review from P R (Resident) assisted by family/friend published on 26 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff friendly and helpful. Always helpful in phone calls. Nice touches- welcoming card and flowers.

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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Grovelands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.845 for Grovelands is calculated as follows: ( (121 Excellents x 5) + (20 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.845

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.984 Points relating to the number of positive Reviews for Grovelands is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 12 Positive Reviews ÷ 12.2 = 0.984

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2017

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Karen

Karen Cheshire

Job Title: Registered Manager

I have worked at Grovelands since 2007 and feel a strong sense of pride in the outstanding reputation of the home and the dedicated staff team who are committed to caring for our residents. It is greatly important to me to support people to make our home their home, with photos and furnishings to truly personalise their environment. It is also important to support and encourage residents to maintain their interests and be introduced to new adventures and make new friends!


When residents choose to live at Grovelands I feel it is the beginning of a new chapter and journey in their lives, and my aim is to make this the happiest time possible and ensure that meaningful regular contact with their family and old friends is a priority.
I believe strongly in paying attention to detail and empowering staff to provide the best standard of residential and PETALS dementia care with compassion and dignity.


Visitors always comment on our incredibly friendly staff, the warm welcome they receive and the homely atmosphere. I am proud that residents and their families speak so highly of Grovelands and recommend us to their friends. I welcome feedback to enable changes and continual improvements to be made with the service.