Nynehead Court

Nynehead, Wellington TA21 0BW
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8.9 44 Reviews
  • Nynehead Court, Wellington
Nynehead Court is at the hub of a registered care centre from where a warm and friendly staff team can meet all aspects of care for older people, including: residential, respite and short stay accommodation at The Court. Dementia care and day care can be provided in the Mulberry Wing.

The Court’s communal areas have been refurbished to a very high standard, with further work planned. The all-inclusive fees at The Court cover transport, therapies, wine and aperitifs, and a full programme of events including regular classes, talks, and events.

Nynehead Court has 13 acres of tailored parkland which provide much of the home’s fruit, vegetables and flowers; and also contains an icehouse, parterre, pinetum, orangery, and sculpture park, which opened in 2015 and continues to expand.

Retirement Housing is also available with eleven one and two bedroom Mews properties within the grounds of Nynehead Court. Mews owners can purchase care and support from Nynehead Court and can move into the home if needs increase in the future.

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Care Provided by Nynehead Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Sheltered Housing

Good to Know

  • Owner
  • Nynehead Care Ltd
  • Person in charge
  • Jo Fenn (Manager)
  • Admission Criteria
    • by assessment
    • Ages 65+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 3

Funding & Fees Guide for Nynehead Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £2,000
    • Self-Funded Residential Dementia Care £1,400 – £2,000
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • Respite care is charged at £1,500 per week for the first 2 weeks, and reverts to standard room rates if the respite stay is more than 2 weeks. This is re-assessed after a month.
  • (these prices are only a guideline, please contact Nynehead Court to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Nynehead Court has ample parking.


Nynehead Court Reviews (44)

Total of 44, showing 41-44
8.9

Nynehead Court has a Review Score of 8.9 (8.882) out of 10, based on 5 reviews in the last 2 years. Over all time Nynehead Court has 44 reviews.

Overall Experience

  • 37
  • 7
  • 0
  • 0
  • 0

Date Published

44
4
5
5
39

Review from Jenny (Daughter of Resident) published on 19 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There is a lovely atmosphere at Nynehead Court. Staff know residents names and use them all the time. They have time to have a chat with residents and exchange some gentle banter and teasing. The surroundings are more like a country house hotel than a care home. The welcoming drawing room is beautifully
furnished with a roaring fire in the winter. The chairs and tables are grouped as they would be in a hotel rather than arranged around the edge of the room as in many care homes. The activities staff organise an interesting variety of activities and trips and they get to know the residents and the activities that they will enjoy. A particular advantage of Nynehead Court is the relationship with the local community. Residents are able to be involved in, and attend, a number of local events. The meals at Nynehead are very good with an interesting and varied menu. Visitors are always welcome to join residents for meals. The gardens at Nynehead Court are a wonderful asset for the residents.

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Review from Lyn (Resident) assisted by family/friend published on 24 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As we arrived we were met by the manager and care staff who assisted in bringing things to my room and were full of smiles. The room had been set for me and dressed with a new bowl of beautiful sweetpeas. I was made very comfortable and all information about the room and facilities were explained to
me. During my stay, I had my hair done and was given a bath. I met the chef who provided me with food to suit my needs. All the staff were very kind especially a gentleman who was very nice and helpful, he wheeled me around the grounds each day on the last day he took me around in the buggy. My visitors were all treated with respect and they commented on how helpful and courteous the staff are. I will go again.

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Review from Sue K (Niece of Resident) published on 2 August 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt was a resident at Nynehead Court for over 3 years, both in the residential home and the dementia unit. She was extremely well cared for during her time and was only moved to another care home for family reasons. The staff are most caring and considerate of residents needs and show great respect
to all their residents. The food is excellent and the rooms are always very clean. My family and I would have no hesitation in recommending Nynehead Court to anyone with an elderly relative who would certainly benefit from living in these beautiful surroundings.

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Review from Helen J (Daughter of Resident) published on 11 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The setting is beautiful, the grounds idyllic, and the staff were cheerful, caring and professional.

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Current Review Score: 8.9 (8.882)

Overview of Review Score

The Review Score of 8.9 (8.882) out of 10 for Nynehead Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.814 for Nynehead Court is calculated as follows: ( (48 Excellents x 5) + (11 Goods x 4) ) ÷ 59 Ratings = 4.814

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.068 Points relating to the number of positive Reviews for Nynehead Court is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 5 Positive Reviews ÷ 8.8 = 0.568

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (4)

Jo

Jo Fenn

Job Title: Manager

Joined: 2019

Jo actually began her career at Nynehead Court at the age of 14, working at weekends delivering tea trays and washing up. She worked at Popham House in Wellington when it was a home for blind people after completing work experience, and at this stage the home was owned by the County Council. She has continued to work in the care sector ever since, mainly with Somerset Care, and for the past 16 years she has managed various care homes for them.
Jo's career has come full circle and has brought her back to the place where it began!


Deb

Deb Sparks

Job Title: Deputy Manager

Joined: 2004

I started working as a carer doing night shifts when my children were small, and despite having never done care work before I quickly found that it was a job I loved. I worked in various settings before starting my Nynehead Court career in 2004. I worked as a care assistant, initially at night before transferring to the day shifts, and I was encouraged to undertake various qualifications culminating in NVQ 5.


I am now the Deputy Manager and thoroughly enjoy my job. I love being part of a great team looking after fantastic residents, it feels like my second family.


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Sue Manning

Job Title: Administrator

Joined: 1991

I started working at Nynehead Court as a carer on day shifts in February 1991. After a few years and completing my NVQ in Health & Social Care I became a Senior Care Co-ordinator, I enjoyed coming to work and caring for our residents. In 2015, after having an operation on my knee that did not go as planned I returned to work but helping in the office. I was offered the Administrator role, and did some external bookkeeping classes to help me. I absolutely love the job I am doing now and working with a great team here at Nynehead Court.


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Justin Cole

Job Title: Head Gardener

Joined: 2001

I completed a YTS in Horticulture at Cannington College and my day release placement was at a Care Home, working with the Head Gardener on their 9 acres of formal gardens. I hold NVQ Levels 1 and 2 and a City & Guilds qualification in Amenity Horticulture. I worked at the home for 4 years before moving to Monkton Elm Garden Centre, where I worked for 3 years in Commercial Horticulture and gained valuable experience of plants and the industry.


I joined Nynehead Court in 2001 as Assistant to the Head Gardener, and during this time I gained the Advanced National Certificate in Horticulture (Level 3) and took the RHS General Exam. I became Head Gardener in 2009, and now look after the home's impressive 18 acres of historic parkland.


I have been at Nynehead Court for over 19 years and love the history of the gardens, which I share with residents and visitors. Some of the trees are over 400 years old and are a joy to be around.