The Old Vicarage

Stockland Bristol, Bridgwater TA5 2PZ
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Top 20 carehome certificate
10 59 Reviews
  • The Old Vicarage, Bridgwater
The Old Vicarage provides a welcoming and friendly home for older people where they can feel comfortable, safe and happy. Prospective residents are welcome to spend a week or two at the home prior to moving in to ensure they make the best decision for them and their needs. Visitors are always welcome from prospective residents and their loved ones, and they may stay for lunch or for an entire day with prior notice so that they can get a real feel for life at the home.

Residents’ individual needs are taken into account when delivering care at The Old Vicarage. From arrival, staff strive to ensure residents are as comfortable as possible and are always on hand to assist with the settling in process. Each resident has a key worker who gets to know residents and ensure all their needs and preferences are met.

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Care Provided by The Old Vicarage

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Restcare Services (SW) Ltd
  • Person in charge
  • Susan Thomas (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (6)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Old Vicarage

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,290
    • RESPITE Self-Funded Residential Care £1,150 – £1,290
  • (these prices are only a guideline, please contact The Old Vicarage to find out the exact price for your requirements)

Facilities

  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open visiting


  • Parking

  • Car park on site


The Old Vicarage Reviews (59)

Total of 59, showing 41-59
10

The Old Vicarage has a Review Score of 10 (9.963) out of 10, based on 16 reviews in the last 2 years. Over all time The Old Vicarage has 59 reviews.

Overall Experience

  • 57
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Date Published

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Review from Adrian M (Son-in-law of Resident) published on 5 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Old Vicarage is a small home but has the facilities you would expect, as well as having a number of small bungalows for more independent living. We moved my Mother-in-law to one of the bungalows just over two years ago and she could not be happier. The staff team are excellent with a real care for
their residents. Mum could not be happier and often says how kind the team are and that they are always ready to help.
The Old Vicarage have had NO reported Covid cases to date, largely due to the level of care and thought put into their management of cross-contamination. They have recently created a visiting space that allows for family visiting, but the residents are sat in an armchair behind glass room dividers. This is not ideal obviously but does allow us to visit regularly.

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Review from Sandra L (Daughter of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After having a very bad fall and not being able to cope on her own. The care home we chose for my mum has gone above and beyond our expectations. My mother is so happy there, she has made new friends and loves all the activities they do each day. The careers are so friendly and nothing is too much trouble
even with this pandemic they have still kept all the residents' spirits up by still being able to have their hair done and nails painted. We have also received weekly newsletters to keep us all updated on our loved ones. The gardens are lovely for the residents to enjoy with lots of colourful plants and ample of seating area. To summarise this review we feel my mother is in a very safe and caring residential care home.

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Review from Lyn G (Daughter of Resident) published on 29 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum needed to go into a home as she had a fall and after a hospital stay found that she could no longer manage. The manager and all her staff were and are wonderful, doing everything to make mum feel at home, from first-class care, organizing activities to do every day. Best of all mum loves it there.

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Review from R B (Son of Resident) published on 25 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming and comfy home, with very friendly staff. Lovely location and very nice grounds. My mother has settled in well and thinks of this as her home. No problems in the 2 years she has been a resident.

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Review from B H (Daughter of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place. The staff are very friendly and have made Dad feel at home.

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Review from Sue F (Wife of Resident) published on 12 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband (91 years) just spent a week at The Old Vicarage whilst I had a week's respite of sex, drugs and rock and roll (sadly no sex or rock and roll and the drugs were strictly prescription).
We can't praise the staff highly enough. Nothing was too much trouble. Their attention to specific needs
was exemplary. In every respect, they go the extra mile.
One particular member of staff (policy does not allow me to name her) deserves 5* for her meticulous attention to wound dressing. Over a period of many years, the highest has been 3* - we hope she recognises herself!
His room was warm and comfortable. Staff were prompt when he rang the bell for assistance. His privacy and dignity were respected on all occasions.
Distinct from other places - no offensive smells!
He will be very happy to return for respite again and we're told they will be happy to have him.
We are delighted to recommend The Old Vicarage to anyone who is considering a care home for themselves or a relative.

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Review from Mervyn S (Son of Resident) published on 26 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is a resident in the care home. She is treated very well, all the staff are excellent, food is very good and a lovely room.

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Review from Arthur L (Respite Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was made very comfortable and very happy when I was in the home. All the residents and the staff were very friendly, it was like being 'home from home'. I would have no hesitation going in there again if I had to.

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Review from Peter T (Respite Resident) published on 6 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came in for a week's respite care whilst my wife had her first holiday in five years.
The staff managed my complex medication extremely well, particularly changing fentanyl patches regularly.
The food was excellent and the atmosphere very friendly, helpful and accommodating.
I came here because
my mother-in-law had her last few months here.

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Review from Robert H (Respite Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Old Vicarage is somewhere I would highly recommend because you are treated as one of the family. There is always staff around and you never never have to wait long for any help to receive what ever you need.
The beds are fantastic (hospital bed if you need one like I did). The gardens are unbelievable
nice and they are flat. All in all The Old Vicarage is a home from home and I would have no hesitation in moving there permanently if the time ever comes.

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Review from Paul S (Friend of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very friendly home, where nothing is too much trouble. The residents are treated with compassion and dignity and well cared for.

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Review from Jacqueline W (Daughter of Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is now a resident in a bungalow in the grounds of The Old Vicarage. It is the best decision we ever made. She is safe, secure, never lonely and looked after day and night. She is happier now than she has been for a very long time. All the staff are wonderful.

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Review from S F (Resident) published on 12 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very worried at first to make such a big change in my life, but things have changed for the better. Stress and loneliness have gone because of so much care and attention. No regrets whatsoever.

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Review from H G (Daughter of Resident) published on 23 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely atmosphere, relaxed and homely with caring staff.
I do feel that there could be more entertainment to fill mums day.

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Review from Justin H (Son of Resident) published on 16 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with excellent staff. Relative is very happy and well looked after.

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Review from Anne E (Daughter of Resident) published on 8 June 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has spent nearly 3 happy years here and in that time we have never had any concerns about her welfare. It is very reassuring to know that she is so well looked after by the friendly and caring staff who make the care home feel like one big happy family.

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Review from L J (Daughter of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose The Old Vicarage in 2007 for location and known friendly staff. Since then mums condition has deteriorated and her needs increased considerably. The home has been one step ahead and has met her changing situation sensitively and appropriately. They demonstrate a commitment to safety and comfort
in her familiar surrounding for as long as they are able. Family visits are welcomed. A handsome building with delightful grounds has been thoughtfully adapted over the years and a recent programme of improvement has resulted in considerable enhancement without undue disruption to residents. Activities are no longer relevant for my mother so I cannot comment on this aspect, Similarly, I have no comparisons on cost but I wouldn't want her to be anywhere else.

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Review from Carol B (Daughter of Resident) published on 17 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to The Old Vicarage in December, as she was unable to manage in her assisted living flat.
Mum was apprehensive at first but soon got accustomed to her new home, the staff treated her with respect and kindness and gave her the care that she required.
The home has provided good home
cooked food and plenty of fluids.
Mum always looked need and tidy, as her health deteriorated she was treated with dignity and made comfortable.
Visitors were well looked after with endless cups of tea and cakes.

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Review from Jacqueline B (Daughter of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at The Old Vicarage for 8 years. She received excellent care during that time including 'end of life care' when the time came. Staff are cheerful and caring which reflects well on the management. Rooms overlook the large garden or surrounding countryside. The bungalows in the
grounds allow privacy and independence but residents also receive any care required.

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Current Review Score: 10.0 (9.963)

Overview of Review Score

The Review Score of 10 (9.963) out of 10 for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.963 for The Old Vicarage is calculated as follows: ( (184 Excellents x 5) + (7 Goods x 4) ) ÷ 191 Ratings = 4.963

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Old Vicarage is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Mar 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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