Pulsford Lodge

North Street, Wiveliscombe, Taunton TA4 2LA
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9.2 31 Reviews
  • Pulsford Lodge, Taunton
Pulsford Lodge is located in the foothills of the Brendon and Quantock hills, a scenic environment to enjoy comfortable long-term accommodation, or respite care.

Together with a high standard of personalised care, the home supports an active lifestyle that embraces personal interests, for example arts and crafts, reminiscence, music and movement, life story activities, and a popular gardening club.

Staff are well-qualified and the service benefits from ongoing training to remain up to date with the latest developments in care.

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Care Provided by Pulsford Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Alison Bailey (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2006

Funding & Fees Guide for Pulsford Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Pulsford Lodge fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Pulsford Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Pulsford Lodge Reviews (31)

Total of 31, showing 1-20
9.2

Pulsford Lodge has a Review Score of 9.2 (9.173) out of 10, based on 7 reviews in the last 2 years. Over all time Pulsford Lodge has 31 reviews.

Overall Experience

  • 28
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Date Published

31
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5
7
24

Review from B H (Son of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Pulsford Lodge for the last 18 months, during which time the level of care and support she has received has been excellent and she has, very importantly, always been treated with dignity. Her room is of a good standard and kept clean. The food is well presented with
good selections. Activities appear to be plentiful and very well planned. All dealing with management have been extremely positive and financial matters have always been dealt with in a very professional way.
In summary, an all-round excellent care home, which I would thoroughly recommend to anyone without reservation.

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Review from Deborah R (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father went to Pulsford Lodge in March 2023. The level of care was fantastic, he was looked after so well by all the staff, the kitchen staff, the activities ladies, the nurses and the carers, sometimes they all went above and beyond his needs. The food was amazing and would always get him an alternative
if didn't want what was on the menu (although he ate most things) At the end of his life all the staff were so kind, providing us with tea and food if we wanted it. I would highly recommend Pulsford Lodge.

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Review from Ruby W (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was becoming more and more incapable of living at home due to dementia and for us as a family, it was a great relief when she was admitted to Pulsford Lodge in August 2023. The staff are caring and capable and always welcoming when we visit. Mum is well looked after and supported. The activities
are interesting and stimulating and the food looks good. Overall and excellent home-from-home!

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Review from Suzanne H (Granddaughter of Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pulsford Lodge offers an amazing care service. We participated in seasonal activities (salt dough decorations) as well as being surrounded by Christmas decorations and festive cheer being December. It was fantastic to see everyone involved and included.

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Review from A W (Granddaughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We attended the Easter fete.
All the staff were friendly, however not much going on for children.
Gran enjoys the activities.
Children were welcomed and involved in truffle-making activity when visited at Christmas.

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Review from C J (Daughter of Resident) published on 22 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved into Pulsford Lodge last August when she was finding it harder, and wasn't safe to be living alone.
I have been so pleased with how well she has settled in. I think this is mostly down to the staff at Pulsford. I can't fault it in any way. They are all so friendly and welcoming when I
visit. It is always so clean. The food always looks good. It has a homely feel about it. All the residents seem just as happy as Mum, and I enjoy my visit.

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Review from A Q (Daughter of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a fall last year, my mum had respite care at Pulsford Lodge - the whole experience was fantastic. Staff, cleanliness, food - superb. Mum did come home, but now does one day a week at Pulsford Lodge with a view we may increase this - we are receiving the same first class we had previously experienced.

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Review from A W (Sister-in-law of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have nothing but praise for the staff. My sister-in-law requires an enormous amount of patience which is extremely difficult when they are short-staffed. In my experience, those that deal with her are always kind, understanding and thoughtful. Her room felt rather small during COVID, but she seems
to feel secure.

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Review from David C (Husband of Resident) published on 9 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are welcoming and polite. Care home gives a warm pleasant atmosphere.

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Review from M H (Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my time here, but I do feel more carers are needed at times. The people (residents) and staff are friendly, and I feel I've known them all my life. All the staff are helpful.

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Review from C N (Resident) published on 30 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely, carers are very kind and caring.

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Review from Patrick K (Son of Resident) published on 7 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was at Pulsford Lodge for a number of years. She loved her room, enjoyed all of the activities. The staff were kind considerate and caring. The home and her room were always clean and tidy with a welcoming atmosphere. We could not be more happy with the way she was looked after. I would have
no hesitation in recommending this care home.

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Review from Francesca B (Daughter of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful caring home.

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Review from Heather T (Daughter of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We think staff have done remarkably well during the pandemic. The care given to our mother has been wonderful. Again our thanks to you all.

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Review from Jane R (Daughter of Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been pleased, impressed and reassured by the way Pulsford Lodge staff have cared for my mother during Covid times when I have not been able to visit. The staff take the time to keep me informed of my mother's health and about how the care home has been fairing. Thank you all so much.
My only
suggestions for improvements would be for residents to be able to contribute; such as food preparation and for there to be hens in the garden.

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Review from Stephen D (Son of Resident) published on 13 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Father had a stay in Pulsford Lodge ( 12 months plus ) where he was very happy he found all the staff very helpful and friendly and the food was great even visitors were always offered tea coffee etc on arrival. My father and family would highly recommend Pulsford Lodge.

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Review from L H (Daughter of Resident) published on 24 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment and care at Pulsford Lodge is exceptional. The building is light with lots of small lounges, a lovely dining room and pretty garden. My mother was very happy there and the staff were very respectful, caring and kind. The food was excellent freshly cooked with plenty of variety. When
my mother was taken ill, the staff were very professional and efficient. I would be very happy to recommend Pulsford Lodge to anyone.

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Review from M K (Son of Resident) published on 6 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Pulsford Lodge. The environment and the care of my mother is very good. I have only praise for the home and all of its staff. They are very good.

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Review from Michelle B (Granddaughter of Resident) published on 27 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to all residents is amazing, very relaxed and happy home. Nothing is too much trouble and the home is kept very clean yet not clinical.
Having worked in elderly care myself for many years in various homes I feel Pulseford excels in both its care and environment. Since arriving in June
2017 my nan has been cared for so well that I can actually not be her carer but her granddaughter over for a cup of tea. Excellent activities and the food is great too.

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Review from Brian H (Son of Resident) published on 10 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at Pulsford Lodge for six years before his death on 27th July 2017. On recollection, we could not have chosen a better care home for him to be in.
He was happy and all the staff whatever level were always kind and considerate and the care and attention he was afforded during his last
few weeks were quite exceptional. A first class care home.

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Current Review Score: 9.2 (9.173)

Overview of Review Score

The Review Score of 9.2 (9.173) out of 10 for Pulsford Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.759 for Pulsford Lodge is calculated as follows: ( (63 Excellents x 5) + (20 Goods x 4) ) ÷ 83 Ratings = 4.759

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.414 Points relating to the number of positive Reviews for Pulsford Lodge is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8. 7 Positive Reviews ÷ 9.8 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 May 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Alison

Alison Bailey

Job Title: Registered Manager

I am very priviliged to work in the home of our residents at Pulsford Lodge. I firmly believe that I work in their home, they don’t live in my workplace. I always tell them that I am here to keep the lights on and make sure everything runs as it should, but ultimately this is their home and we work to their rules. They have a say in everything – from personalising their rooms to choosing the activities they would like to take part in. Pulsford Lodge is very much a home, not a hotel, and we want our residents to feel at home here, and their loved ones to feel safe in the knowledge that they are being well cared for.


I started out in care when I completed work experience in an elderly care setting when I was just 15. It was at that point that I realised how valuable and rewarding it is to care for our older generations, and how much you can learn from the stories and life experience of care home residents. It absolutely makes my day to have a conversation with one of our residents – we both get so much from it. I love knowing that if I have made just one person smile, I have changed the course of their day for the better, and that is what I am here to do.


My overriding passion is around dementia care, and changing attitudes about those who live with dementia. Dementia is not something to be ashamed of, and at Pulsford Lodge I have seen first hand how our residents who live with dementia are so full of life and capable of achieving so much. My role is to support our residents to live the life they choose, support their loved ones in understanding and effectively communicating with them, and to get people talking about what living with dementia really means.


Frequently Asked Questions about Pulsford Lodge

What types of Care is Pulsford Lodge registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pulsford Lodge provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Pulsford Lodge have?

There are 49 Single Rooms.

What are the Facilities & Services at Pulsford Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pulsford Lodge to the centre of Taunton?

9.5 mile(s) as the crow flies, distance by road may be significantly further.