I cannot begin to say how wonderful she is cared for and it gives the family such peace at mind
Yvonne S (Daughter of Resident)
the staff at Cedar Lodge have provided my mum with the utmost care and love every single day.
Dan P (Son of Resident)
Being here staff accepted me for me. They never judge. Their support is amazing.
Jemma D (Resident)
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Cedar Lodge has a Review Score of 9.7 (9.698) out of 10, based on 24 reviews in the last 2 years. Over all time Cedar Lodge has 59 reviews.
Review from M C (Sister of Resident) published on 14 April 2025
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Reply from Pip Harris, Marketing Manager at Cedar Lodge
Thank you so much for your kind words. It is lovely to read that your sister is happy at Cedar Lodge and that you've noticed the positive relationships and care she receives. Our team works hard to create a warm, supportive environment, and it means a lot to know it's making a difference. Please don't hesitate to reach out if there's ever anything we can do to support you or your sister further. Kind regards.
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Review from Aston R (Grandson of Resident) published on 3 April 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review and kind words, it really does make a difference to our service and means a lot to everyone at Cedar Lodge and The Limes. I hope you and the family are well.See you soonTake care
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Review from Katy H (Resident) published on 3 April 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you for your care review and kind words they mean so much to us all at The Limes and Cedar Lodge. Your journey is inspiring and the progress you are making incredible!See you soonTake care
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Review from A N (Daughter of Resident) published on 3 April 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review, your time and words mean so much to us all at Cedar Lodge. Your families support and kindness over the years is very much valued.See you soonTake care
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Review from Howard R (Grandson of Resident) published on 3 April 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you very much for taking the time to complete a care review, your words mean so much to us all at Cedar Lodge. Thank you for your continued support.See you soonTake care
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Review from Joanna W (Daughter of Resident) published on 28 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review and kind words ,it means so much to us all at Cedar Lodge. Thank you for recognizing the way in which we are working for better outcomes for your mum and the length we go to with outside agencies in improving our service.
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Review from S K (Daughter of Resident) published on 28 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review. Your comments mean so much to us all at Cedar Lodge and help immensely with our improvement plans.
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Review from Luci G (Resident) published on 21 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review, it really does mean so much to us all. I'm very pleased to hear you are enjoying your stay at The Limes and your quality of life has improved. You are doing amazing things and have made such progress! all credit to you!
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Review from Vivienne G (Mother of Resident) published on 20 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review. I'm so happy for your daughters progress and for your family as a whole. Thank you for your continued support in making things happen! Your words mean so much to us all at The Limes and Cedar Lodge.Look forward to seeing you soon.
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Review from L P (Son of Resident) published on 20 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review. Your words mean so much to us all at Cedar Lodge and go along way in making further improvements.Look forward to seeing you soon
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Review from Debra S (Niece of Resident) published on 20 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your care review. I'm really pleased to here your uncle is the happiest he has been. Your words mean so much to us all at Cedar Lodge and go along way to making further improvements.
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Review from Anita F (Daughter of Resident) published on 17 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you for your care review and heart felt words, it really means a lot to us all at Cedar Lodge. Your sentiment is appreciated and wholeheartedly reciprocated.Look forward to seeing you soon.
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Review from M B (Daughter of Resident) published on 7 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your kind words, it means so much to us all at Cedar Lodge. We're so pleased to hear you've had a positive experience. We truly appreciate the time you've taken to complete this review.Look forward to seeing you soon.Take care :-)
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Review from L S (Sister-in-law of Resident) published on 5 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your review and kind words they mean so much to us all at Cedar Lodge. We look forward to welcoming you for lunch soon.Take careMatthew
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Review from Anita M (Daughter of Resident) published on 4 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you for your review and kind words, it means so much to us all at Cedar Lodge. Thank you for your family's support and kindness over the many years. Take care, Matthew.
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Review from Peta A (Daughter of Resident) published on 4 March 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so very much for your review and kind words, it means so much to us all at Cedar Lodge. Thank you for your family's support and kindness over the years. See you soon. Take care.
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Review from Michael S (Brother of Resident) published on 28 February 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you very much for your detailed care review. I'm really pleased to hear your brother is enjoying his time at Cedar Lodge and indeed the food! Your comments mean so much to everyone at Cedar Lodge. Thank you for your continued support and care. I look forward to seeing you soon. Take care.
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Review from N B (Daughter of Resident) published on 25 February 2025
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you for your review and kind words they mean so much to us all at Cedar Lodge. Thank you and your family for all the support over the years! Take care, Matthew.
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Review from C D (Resident) published on 25 July 2024
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Reply from Matthew Parrish, Home Manager at Cedar Lodge
Thank you so much for your kind words and heartwarming reflection it means so much to us all at Cedar Lodge. Please let me know anytime if there is anything we can do 24/7 to make your stay more comfortable. Looking forward to summer fun and fete! Take care.
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Review from Pat W (Sister of Resident) published on 5 October 2023
Submitted via Website •
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Reply from Pip Harris, Marketing Manager at Cedar Lodge
Thank you so much for taking the time to share your positive experience of our Cedar Lodge Care Home. It's lovely to hear that your sister has settled in well and you are pleased with the care she is receiving. We'll make sure to pass on your kind words to our dedicated staff. Best wishes.
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The Review Score of 9.7 (9.698) out of 10 for Cedar Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.698 for Cedar Lodge is calculated as follows: ( (213 Excellents x 5) + (63 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 288 Ratings = 4.698
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedar Lodge is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 57 registered maximum number of service users is 11.4, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Oct 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Care Home Manager
Joined: 2007
Matthew joined Notaro Care Homes in 2007 as Registered Manager for Cedar Lodge Dementia Residential Home, where he continues to work today. Matthew’s career in care started long before as a care assistant, back in 1988. His love and passion for working with individuals living with Dementia drove his career and he quickly climbed the ladder to become a very successful and respected Manager.
Matthew says his reason for working in care is to be able to enhance people’s lifestyle through person-centered care and enabling residents to live as independently as possible. Working with others to create an inclusive living and work environment.
In his spare time, Matthew enjoys participating in many sports, cooking for his family and exploring local history and travel.
In Matthew's recent CQC inspection it was noted by the inspector ‘There is an excellent registered manager employed at the home who was clearly passionate about providing a high quality, individualised service’.