Rowden House

2 Vallis Road, Frome BA11 3EA
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9.6 28 Reviews
  • Rowden House, Frome
Rowden House has a welcoming atmosphere, where residents can enjoy a homely environment and person-centred care, whether for long-term residential or temporary respite needs.

This converted and elegant building has many charming features, while being modernised to suit current practice, including IT facilities, Wi-Fi and a nurse call systems.

Care workers are trained to the highest standards, and a varied programme of activities is offered.

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Care Provided by Rowden House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rebecca Evans (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Rowden House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Rowden House fees generally range from £1,330 - £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Rowden House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Rowden House Reviews (28)

Total of 28, showing 21-28
9.6

Rowden House has a Review Score of 9.6 (9.553) out of 10, based on 17 reviews in the last 2 years. Over all time Rowden House has 28 reviews.

Overall Experience

  • 18
  • 9
  • 1
  • 0
  • 0

Date Published

28
5
9
17
11

Review from L S (Daughter of Resident) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Rowden House is a warm welcoming home. The staff are caring, friendly and communication is excellent.
The support for both my mum and the family has been exemplary.
Care is well led with strong links to the Community Nursing Team and GP services.
Care is tailored and individualised with great attention
paid to specific needs.
Mum is happy and this is in no small part due to the efforts of the team to ensure she is settling in and feels at home.
The food is excellent, home-cooked and well made.
There are many organised activities too, with support and involvement from staff to ensure everyone has the opportunity to take part if they wish.
I would recommend Rowden for those looking for residential care for loved ones.

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Review from Jayne B (Daughter of Resident) published on 22 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to recommend Rowden House to anyone considering residential care for a loved one. Nothing is to much trouble for the dedicated staff, I can honestly say that the level of care my mum received more than met the expectations of my sister and I. Coronavirus rendered physical contact impossible
of course, but regular video calls helped, thank goodness for modern technology. We were able to communicate directly with mum as well as discussing any worries or issues concerning her health with the Rowden team to which they kept us informed at all times.
Considering my mum's initial reluctance to go into care I have to say that she was very happy at Rowden and kept saying it was better than a hotel, and that is a great consultation to the family. A truly amazing team!

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Review from T M (Daughter of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Rowden House are excellent. They were kind and caring towards my mum. Nothing was too much trouble to make it a home from home. The home kept the family informed of any caring issues as they arose, I knew mum was in a safe place.

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Review from Lynne B (Daughter of Resident) published on 13 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At 92 years young and after a bad fall at home my Mother-in-law became a full time resident at Rowden House a year ago. I strongly recommend Rowden House as the staff is amazing. They are always extremely helpful, professional and happy as they care for Mum. They address any questions and concerns I
have with understanding and respect at all hours of the day and night, I live in a different time zone. Their care and concern is second to none. They go above and beyond daily in their care and over the year Mum has been a resident they have helped her transition from living on her own to living in a residential home. I live in the States and have not been able to visit, due to Covid19, so to be able to video at any time and always see her well-groomed and happy gives me peace of mind knowing Mum is well cared for.

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Review from S R (Daughter of Resident) published on 29 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The last year has been so difficult for relatives who have been unable to be close to their loved ones but the staff have worked so hard to care for the residents. I cannot thank them enough for the care they gave my mum when she was ill and everything they do for her on a daily basis, it cannot be
an easy job.

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Review from Susan O (Sister of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that in spite of serious confusion and loss of mobility in my brother, the care the staff give is extremely good, for which I am extremely grateful.

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Review from J H (Son of Resident) published on 25 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Rowden House are very caring and empathetic to the needs of my father and us as a family. My father seems happy and content at the home and comfortable with the whole team. He is safe and secure and assured us the team look after him and his needs well. Thank you to all of the team.

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Review from W S (Son of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can only repeat mum's assertion that she loves it here and calls it home from home. Very friendly, hard working management and staff who can't do enough for service users and relatives.

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Current Review Score: 9.6 (9.553)

Overview of Review Score

The Review Score of 9.6 (9.553) out of 10 for Rowden House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.553 for Rowden House is calculated as follows: ( (122 Excellents x 5) + (62 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 197 Ratings = 4.553

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Rowden House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Rebecca

Rebecca Evans

Job Title: Registered Manager

All the staff at Rowden House offer you all a very warm welcome to our home. Outside, Rowden House is a beautiful, old and elegant building set in lovely grounds. Inside it is a very warm, friendly and homely environment awaits you. Our kind and well-trained staff are dedicated to ensuring we provide a quality service tailored to meet your individual needs. Please give us a call if we can be of any further assistance.