Southlawns

Highfield Road, Street BA16 0JJ
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9.3 26 Reviews
  • Southlawns, Street
Southlawns has a well-established reputation for quality and dedicated care. Long-term needs are provided for, together with respite, day care, and end-of-life care.

The home takes pride in an enthusiastic approach, getting to know the needs of each individual and supporting an active lifestyle. Many outings and activities are included on the home's calendar; the gardening club is very popular.

Staff are highly trained and residents are encouraged to personalise their rooms, all of which are fitted with a call system. The home has IT facilities available and benefits from Wi-Fi internet access.

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Care Provided by Southlawns

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Catherine Brown (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: No

Funding & Fees Guide for Southlawns

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,230 – £1,410
    • Self-Funded Residential Dementia Care £1,230 – £1,410
    • RESPITE Self-Funded Residential Care £1,230 – £1,410
    • RESPITE Self-Funded Residential Dementia Care £1,230 – £1,410

  • Southlawns fees generally range from £1,230 – £1,410 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Southlawns to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Wheelchair Access

Southlawns Reviews (26)

Total of 26, showing 21-26
9.3

Southlawns has a Review Score of 9.3 (9.284) out of 10, based on 7 reviews in the last 2 years. Over all time Southlawns has 26 reviews.

Overall Experience

  • 21
  • 5
  • 0
  • 0
  • 0

Date Published

26
0
3
7
19

Review from Audrey (Daughter of Resident) published on 24 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent a respite week at Southlawns. She could not have been looked after any better staff, food, and care was 1st class.Thank you all.

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Review from G H (Daughter of Resident) published on 8 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent.
We all have a time of need and Southlawns helped me at my lowest point in being able to care for my mum.
The staff are caring, conscientious and treat each resident with dignity and respect.
Throughout my mum's stay and caring for her in her last weeks of life, I cannot
find fault.
They demonstrated love and compassion, which I recognise as being a state registered nurse.
Thank you, thank you, thank you.

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Review from Patricia A (Wife of Resident) published on 10 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband and I have found the reception and care at Southlawns to be consistently friendly and caring.
My husband (who is a dementia sufferer) has found Southlawns to be a very welcoming and happy place to go for day care.

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Review from J C (Relative of Resident) published on 24 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Southlawns is a care home to be proud of. The best possible care is provided to my uncle and leaves us to rest assured between our visits. The manager enables a person centred approach at all times.

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Review from T F (Daughter of Resident) published on 5 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find every aspect of my dad's care excellent. All the staff and carers are very friendly and nothing is too much trouble.

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Review from Joan G (Regular Volunteer) published on 1 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that everyone here is very helpful and the staff are very patient with helping me, it was easy to get to know the staff by name.

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Current Review Score: 9.3 (9.284)

Overview of Review Score

The Review Score of 9.3 (9.284) out of 10 for Southlawns is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for Southlawns is calculated as follows: ( (58 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 79 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for Southlawns is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Catherine

Catherine Brown

Job Title: Registered Manager

Thank you for your interest in Southlawns.


We are a well-established residential home with a high reputation for the excellent care delivered by a qualified, dedicated and enthusiastic team. Southlawns is situated in a quiet area of the town, but within easy access to the High Street, park and the now famous Clarks Village. Life at Southlawns is relaxed and informal with many activities and outings. Our aim is to offer support to enable you to maintain your independence, while always at hand when required.


Please feel free to call us and we will be happy to answer all your questions.


My team and I look forward to meeting you.