Sunnymeade

Helliers Close, Chard TA20 1LJ
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9.5 32 Reviews
  • Sunnymeade, Chard
Sunnymeade is a 50-bed care home in Somerset.

Care home includes care services to help people with dementia, learning disabilities, mental health issues etc.

The care home has a variety of social activities including entertainment, exercise sessions, flower arranging and other arts and crafts.

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Care Provided by Sunnymeade

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Amanda Whyte (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002
    • Number of floors: 1

Funding & Fees Guide for Sunnymeade

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,050
    • Self-Funded Residential Dementia Care £850 – £1,050
    • RESPITE Self-Funded Residential Care £850 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,200
  • (these prices are only a guideline, please contact Sunnymeade to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sunnymeade Reviews (32)

Total of 32, showing 1-20
9.5

Sunnymeade has a Review Score of 9.5 (9.469) out of 10, based on 19 reviews in the last 2 years. Over all time Sunnymeade has 32 reviews.

Overall Experience

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Date Published

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5
19
13

Review from C C (Daughter of Resident) published on 28 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff very helpful and friendly. Am always kept advised about my mother and feel relaxed knowing she is being cared for. Renovations that have been done are very good. Would highly recommend the home. Have no worries as am so pleased with how her care is being handled.

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Review from Trevor M (Son of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We have always been very happy with the care Mum has received at Sunnymeade and would thoroughly recommend to anyone.

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Review from Liz H (Daughter of Resident) published on 12 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother is settled and happy. Her accommodation is clean and well-presented. The staff are friendly and helpful - always welcoming when family visit.

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Review from Jacqui C (Daughter of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit Mum as often as possible, as I live a long journey away, on all my visits Mum always looks happy and healthy, she is always nicely dressed and her hair looks lovely. Mum has regular visits to the hairdressers which she enjoys. Mum always has a good choice of meals The staff are always very helpful
and friendly and there if needed. The home as a whole has a nice friendly feel about it.

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Review from Ray C (Son of Resident) published on 9 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, welcoming environment, staff are happy and caring. Mum is happy and healthy, which puts our minds at rest. Mum enjoys the excellent food and entertainment as well as sitting quietly looking at the garden flowers, birds and squirrels from her lounge.

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Review from G S (Daughter of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with Mum's respite stay, right from the preliminary visit to discharge. All staff we met were kind and conscientious. Lovely welcome with flowers and a card. Room provided all that was needed, peace and quiet, a view onto the garden but easy access to the communal area where people can make
their own drinks and snacks and so maintain some independence. Pleasant laid-back atmosphere. Mum enjoyed having hair and nails done, as well as the activities she attended. She loved having baths, and a warm drink each night, a real treat.
Can't fault communication with Sunnymeade during her stay, staff easily accessible and very reassuring. They were extremely understanding and patient, which allowed us some relaxation time. We knew Mum was in good hands.

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Review from M G (Resident) assisted by family/friend published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleased with the staff in Sunnymeade; they are very good. The only complaint I have is with the food, which is very poor. Also, they come into my room at 6 am. I don't have any medication from them, but they still come in to wake me up, sometimes during the night as well.

Reply from Somerset Care, Somerset Care at Sunnymeade

Thank you for leaving a review for Sunnymeade, and for your lovely feedback about the Sunnymeade team. We were unaware that you have been unhappy with the food - please do speak to us about this so that our kitchen team can address any concerns you may have. We are also happy to revisit your care plan and discuss changing the frequency of your scheduled checks if you would like us to do so.
Many thanks,
Somerset Care


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Review from Pat G (Wife of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is in Sunnymeade and is happy he gets on well with the other people in the home. His only point is the food quality, which is not good. They have two choices at lunchtime, one being vegan, which older people do not like. They'd prefer food that they have had all their lives (meat and veg),
not a new fashion, which is tasteless and bland. The staff are great and look after him well.

Reply from Somerset Care, Somerset Care at Sunnymeade

Dear Pat, many thanks for taking the time to share your feedback for Sunnymeade - we are glad to hear that your husband is happy, settled and pleased with the care he receives. We were, however, sorry to read your comments about food choices. Our in-house kitchen team cater for a range of dietary requirements so that residents are able to choose meals which suit their individual preferences, tastes and medical needs. We are always open to feedback, so should yourself or your husband ever be disappointed with a meal, please let us know so that we can discuss this with you.
Many thanks,
Somerset Care


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Review from Janet P (Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is very nice here, and all the staff are very good to me.

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Review from Pauline S (Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Well cared for.

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Review from Margaret M (Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Quiet friendly.
Very nice staff.
The food is very nice.

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Review from Mary H (Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ok food.
Ok care.
I love everything here.

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Review from Marie W (Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very down, and I think it saved my life coming here.

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Review from Ivy D (Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very caring staff.
Quite happy!

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Review from Lesley W (Daughter of Resident) published on 19 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother goes to daycare at Sunnmeade three days, sooner to be four days per well. It is so good for her mental welfare. Mum has settled in well and really enjoys all the activities. She has made friendly and loves meeting up for chats, coffee and biscuits. The staff are brilliant and bring out the
best in Mum. I cannot praise the staff enough. She enjoys the lunches too, and they accommodate her small appetite. Everything is bright and welcoming.

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Review from C C (Son of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been well looked after at Sunnmeade for ten years now. On Tuesday 27th December, she celebrated reaching 100 years of age, and the care home provided an outstanding birthday team for Mum and 16 guests. One particular care worker was brilliant in ensuring everyone, including Mum, was well
catered for at the tea.

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Review from M W (Friend of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff friendly, helpful, hardworking and professional.
Good facilities, happy and peaceful caring atmosphere.
Open, bright and airy.

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Review from Margaret J (Wife of Resident) published on 9 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcoming and helpful. We were shown the room available. They listened and understood my husband's disability and the help he would need. He has received all the care he needs. He enjoys all his meals.

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Review from Caroline W (Sister of Resident) published on 17 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has daycare four times per week. She has fitted in well and seems to enjoy the afternoon and activities, particularly being pampered with manicures and hairdressing. The staff are always pleasant and welcoming. I am confident she is well looked after whilst in Sunnymeade care. As she is not
a resident, I can only review what is relevant to her.

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Review from D P (Brother of Resident) published on 9 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the end of the strict Covid restrictions, the activities seem to have increased, allowing residents to spend more time in social groups rather than being in their individual rooms. This is far better for those who wish to join in.

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Current Review Score: 9.5 (9.469)

Overview of Review Score

The Review Score of 9.5 (9.469) out of 10 for Sunnymeade is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.469 for Sunnymeade is calculated as follows: ( (130 Excellents x 5) + (73 Goods x 4) + (19 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 224 Ratings = 4.469

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnymeade is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Sunnymeade

What types of Care is Sunnymeade registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sunnymeade provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Sunnymeade have?

There are 48 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Sunnymeade?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sunnymeade to the centre of Chard?

0.3 mile(s) as the crow flies, distance by road may be significantly further.