Sunnymeade

Helliers Close, Chard TA20 1LJ
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9.5 32 Reviews
  • Sunnymeade, Chard
Sunnymeade is a 50-bed care home in Somerset.

Care home includes care services to help people with dementia, learning disabilities, mental health issues etc.

The care home has a variety of social activities including entertainment, exercise sessions, flower arranging and other arts and crafts.

Care Provided by Sunnymeade

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Amanda Whyte (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (48)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2002
    • Number of floors: 1

Funding & Fees Guide for Sunnymeade

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £850 – £1,050
    • Self-Funded Residential Dementia Care £850 – £1,050
    • RESPITE Self-Funded Residential Care £850 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £850 – £1,200
  • (these prices are only a guideline, please contact Sunnymeade to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
Total of 32, showing 21-32
9.5

Sunnymeade has a Review Score of 9.5 (9.469) out of 10, based on 19 reviews in the last 2 years. Over all time Sunnymeade has 32 reviews.

Overall Experience

  • 16
  • 14
  • 2
  • 0
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Date Published

32
0
5
19
13
Overall Experience  Overall Experience 3.0 out of 5

The building and rooms themselves are very tired.
The staff that I come into contact with are always very friendly and caring and appear to have mum-in-law's best interests at heart.

Reply from Somerset Care, Somerset Care at Sunnymeade

Many thanks for taking the time to leave a review for Sunnymeade. We will share your kind words with the care team looking after your mother-in-law. We're pleased to confirm that a rolling programme of room refurbishment is underway at Sunnymeade, carried out on a room-by-room basis to minimise any disruption for our residents and their visitors. If you would like to discuss this or any aspect of your mother-in-law's care with us, we warmly invite you to get in touch.


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Overall Experience  Overall Experience 5.0 out of 5

The improvements brought about by new management and the positive effect on the staff over the last few years are a credit to the team.

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Overall Experience  Overall Experience 5.0 out of 5

What a great home and staff - they go above and beyond with my mum.
The manager has improved various things since she arrived.
The handyman has really been helpful in taking care of shelves and wheelchair repairs.
Keep up the great work, guys.

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Overall Experience  Overall Experience 5.0 out of 5

The care staff are outstanding. The management is first-class. Our friend has been in Sunnymeade and is very happy with everything and enjoys the activities.

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Overall Experience  Overall Experience 5.0 out of 5

Very impressed with the atmosphere on entering Sunnymeade. Polite, cheerful carers taking care to explain over and over again to a new resident with dementia who kept asking the same questions about what their like would be like. The home is full of sunshine and plenty of activities that staff care
organise.

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Overall Experience  Overall Experience 5.0 out of 5

Sunnymeade is a very friendly home. My mother is well cared for and she says everyone is so kind to her.
There are daily activities/entertainment if she wishes to join in. The food is excellent and the ambience is homely. The staff are friendly, caring and really attentive to the residents.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident in Sunnymeade for over 2 years. The care he has received has been outstanding and the carers have gone beyond to make his stay happy and cared for his every need. I would like to thank his care assistant and shift leader as they were absolutely amazing. Thank you all for your
care and support. I will miss visiting as you have made my husband and myself welcome.

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Overall Experience  Overall Experience 4.0 out of 5

Our mother was living alone at home until 3 years ago when she was 95 years old. This became impossible due to lack of mobility. She has always been a very independent and private person, so the idea of moving into a home was viewed with considerable trepidation. She chose Sunnymead herself, seemingly
knowing that this was the right place for her, and she settled in much quicker than had been expected. The management and staff generally have been welcoming and kind, always willing to help and they work tirelessly, although on occasions one feels that they might be a bit 'thin on the ground'. General requests and such minor issues that have arisen have been resolved positively. Sunnymeade is situated close to the town centre so it is easy for local family and friends to visit.

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Overall Experience  Overall Experience 4.0 out of 5

My father was a resident for almost 3 years during which time, his care needs changed. The management and care staff team responded appropriately to his needs and always saw him as an individual with dignity and respect.
He considered this to be his home which reflected the staff's approach eg taking
breakfast at 10:30 some days, always making sure he was dressed in the style he preferred.
We felt part of the care package and were able to share our thoughts and opinions with ease.

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Overall Experience  Overall Experience 5.0 out of 5

My mother spent two weeks of respite in the Sunnymeade location after an illness. She is 96 years of age and was struggling to look after herself properly.
The two-week respite care enabled her to recover and return to her home.
She was well cared for and particularly was complimentary of the staff.

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Overall Experience  Overall Experience 4.0 out of 5

The staff and management are so friendly and caring, they take great care of my husband who has dementia and needs a lot of help.
There was a lovely atmosphere in the home at Christmas everyone was welcomed.

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Overall Experience  Overall Experience 4.0 out of 5

I was much impressed by the care my mother received during her stay Sunnymeade. The general atmosphere was calm, happy and stress free. The patience of the staff is admirable, and smiles all round. Homely decor, lovely gardens, fresh cooked food, and plenty of it. A big thanks to everyone!

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Current Review Score: 9.5 (9.469)

Overview of Review Score

The Review Score of 9.5 (9.469) out of 10 for Sunnymeade is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.469 for Sunnymeade is calculated as follows: ( (130 Excellents x 5) + (73 Goods x 4) + (19 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 224 Ratings = 4.469

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sunnymeade is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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