Sydenham House

Frederick Road, Bridgwater TA6 4NG
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9.8 46 Reviews
  • Sydenham House, Bridgwater
Sydenham House provides residential care accommodation that has been extensively refurbished, allowing staff to perform to their potential, while allowing residents to enjoy an active and comfortable lifestyle.

A varied programme of activities is offered, as well as access to IT facilities including Wi-Fi and Skype so that residents can easily contact loved ones.

The on-site kitchen offers a choice of nutritious meals, whilst a call system in each bedroom ensures the safety and security of residents.

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Care Provided by Sydenham House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sally Wheaton (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (47)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (15)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Sydenham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Sydenham House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Sydenham House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Sydenham House Reviews (46)

Total of 46, showing 41-46
9.8

Sydenham House has a Review Score of 9.8 (9.808) out of 10, based on 10 reviews in the last 2 years. Over all time Sydenham House has 46 reviews.

Overall Experience

  • 32
  • 13
  • 0
  • 0
  • 1

Date Published

46
2
4
10
36

Review from P M (Wife of Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughters and I are very pleased with the care you all take in looking after my husband.

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Review from Carol W (Daughter of Resident) published on 26 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is extremely happy residing at Sydenham House. Myself and my family are impressed at the genuine care and attention that my dad receives from the staff and carers. It is clear to see that his health, hygiene, safety and well being is a priority as it is with all residents! I feel relaxed and
happy that he's being professionally cared for 24/7.

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Review from Kim C (Daughter-in-law of Resident) published on 4 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother-in-law b the staff is exemplary, they all are attentive and caring. The premises are clean, warm and welcoming. The management are extremely good, they keep us informed of any situation that concerns Mum. We would recommend this establishment as the best in the area. If any
more money were to be available then this place deserves it. As a family it takes away stress from the family as we know Mum is in safe hands.

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Review from Christine G (Daughter of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both of my parents were at Sydenham House, not by choice but because they were no longer able to be at home.
Mum arrived first and soon settled in even though she had Dementia.
Her quality of life greatly improved due to the care she was given, nothing was too much trouble and nothing was out of bounds,
she was often having tea with the night staff as she was sometimes nocturnal.
Dad followed and his mobility was very limited which meant staff attending to all his personal needs, which were carried out with care and dignity.
He really enjoyed the food and the attention.
Unfortunately, their time at Sydenham House was quite short but I know that they were safe, well fed and looked after.

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Review from Peter K (Nephew of Resident) published on 3 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle is well cared for. He is in a safe and friendly environment. The staff take time to "chat" to him which is greatly appreciated. His room with ensuite shower room, is always clean and warm.

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Review from M I (Daughter of Resident) published on 14 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When viewing the home with my brother when mum had to go into care first, we noticed how bright and clean the home was and how fresh it smelt. All the chairs were comfy and the residents weren't all sat around in a circle, instead chairs were placed in several seating areas around the home both up and
downstairs. Mum has been there for 7 and a half years now. The home has been refurbished and redecorated to a high standard. The butterflies on the walls are a lovely touch. Staff are always friendly, always very approachable and treat residents with dignity. Activities for residents are varied, entertainment well provided, there's always something going on. The mats as you go in the door reads "staff work in the residents home, not residents live in staff workplace". A lovely sentiment and testimony to all, led by a good manager that is passionate and caring. Well done everyone!!

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Current Review Score: 9.8 (9.808)

Overview of Review Score

The Review Score of 9.8 (9.808) out of 10 for Sydenham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.808 for Sydenham House is calculated as follows: ( (101 Excellents x 5) + (15 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 120 Ratings = 4.808

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sydenham House is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Sally

Sally Wheaton

Job Title: Registered Manager

I would like to introduce myself as the Manager at Sydenham house. I have worked in the Health Care sector for the past 25 years and throughout this time I have gained significant knowledge and skills in leadership, recognising that the residents are always at the heart of everything I do.


My role as the Manager is to support the residents and lead the team to provide the very best care. I am passionate about making a positive difference to those we care for whilst ensuring our residents live fully enriched lives.


If you require any information or would like to arrange a visit, please do not hesitate to contact the home where a dedicated team member or I will be happy to help.