The Manor House

Thurloxton, Taunton TA2 8RH
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9.2 8 Reviews
  • The Manor House, Taunton
The Manor House is a beautiful home set in the foothills of the Quantocks.
It can accommodate up to five elderly residents in either own en-suite rooms or suites.

The home is family owned and run, with the remainder of the Manor House being a real family home.

Residents enjoy meals together in the farmhouse kitchen, which is truly the heart of this home. The Manor House is entirely non-institutional and is very much a real family home. The Manor House provides excellent home cooking, with all meals, cakes, and even some of the bread made from scratch in the kitchen.

For those who enjoy a stroll, there are 12 acres of gardens and woodland, including a walled garden and large enclosed pond (usually complete with a family of ducks).

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Care Provided by The Manor House

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 5 Service Users
  • Privately Owned
  • Care Offered
  • Autism/ASD
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Visual Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • Charis Ann Cavaghan-Pack
  • Person in charge
  • Charis Cavaghan-Pack (Manager)
  • Admission Criteria
    • Need to be able to mobilise and use the toilet independently
    • Ages 65+
  • Room Information
    • Single Rooms (1)
    • Couples/Companion Rooms (2)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for The Manor House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,500
    • RESPITE Self-Funded Residential Care £1,050 – £1,550

  • Fees include all meals, laundry, cleaning, and transport as and when required into town for shopping, dentists, doctors etc. Also occasional trips out for afternoon tea and the like! A daily paper is also included, as is your own landline with UK calls included and occasional oversees calls.
    Residents will need to pay additionally for hairdresser and chiropodist, but both can come to the home, or we are happy to take you to your preferred salon.
    We are happy to support residents with washing, but they need to be able to get to and use the toilet without support. Incontinence protection is also charged for additionally.
  • (these prices are only a guideline, please contact The Manor House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The Manor House is the residents home. Residents may take visitors whenever and are very welcome to join for lunch if informed at least the day before, welcome to turn up for tea/coffee without calling in advance.


  • Parking

  • The Manor House has plentiful parking for residents.


The Manor House Reviews (8)

9.2

The Manor House has a Review Score of 9.2 (9.179) out of 10, based on 4 reviews in the last 2 years. Over all time The Manor House has 8 reviews.

Overall Experience

  • 8
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Review from Cecil Lloyd J (Brother of Resident) published on 3 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My first visit to my sister since she arrived at The Manor House, and I was so pleased to see how she has relaxed after her stay in hospital, and how that (relaxation)seems to have improved her Parkinson symptoms.
Emily and her staff and family display a Christian attitude towards care, and are dedicated
to proactively improving the lives, and health of residents.
Oh, and what lovely surroundings to live in!
Thanks for sharing your home.

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Review from P M (Respite Resident) assisted by family/friend published on 12 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent a very happy two weeks at The Manor House. Every care was taken to ensure I was safe and comfortable. The Manor House was warm and there was a lovely family feel. It was great seeing the owners lovely children around. The management took me on outings and to church, which was very much appreciated.

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Review from Kate G (Daughter of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Finding 'The Manor' through the recommendation of a close family friend was an absolute 'Godsend' for not only my parents but myself. Living in Tasmania, but having returned for a number of extended visits, I spent significant time there and was often warmly invited to join them all for delicious home-cooked
meals; observing first-hand the running of this truly wonderful care home and it feels like a home! I had absolute peace of mind that Mum and Dad were receiving genuinely kind and timely care in response to their needs and that they were well-supported, valued and respected by each staff member with whom they came into contact. Communication was consistently clear and responsive and both Dad and Mum were actively supported and encouraged in accessing social opportunities, as well as in attending medical appointments. A wonderful, inclusive family environment is nurtured, and each team member cared for my parents as though they were their own. The Manor is uniquely special.

Reply from Emily Tomes, Deputy Manager at The Manor House

Thank you for this, it was such an honour to care for your wonderful parents, we miss them a lot. It was always a joy to have you with us too when you visited them.


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Review from J O (Daughter of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There aren’t enough words to praise The Manor House highly enough but this review only allows 1000 words! It’s a home-from-home in every sense. Moving Mum to a care home was an awful prospect but The Manor made it easy. The family are always on-site and run it fantastically with fabulous carers. Beautiful
country location, warm cosy ensuite room, homemade cooking, everyone caringly looked after, nothing too much trouble. The Manor easily found solutions to all the things we worried might be problems. The family involve everyone in village life such as coffee mornings and church services. I rang mum every day on her own phone line and she always told me how happy she was there. I visited regularly and was always warmly welcomed. When Mum became terminally ill The Manor did everything to make Mum’s final days the best they could be. The care throughout Mum’s time at The Manor was beyond exceptional. I give it an Excellent++ rating.

Reply from Emily, Dep. Manager at The Manor House

Thank you so much J for your lovely review. As you well know we adored having your wonderful Mum living here with us. Her smile and love of flowers will never be forgotten!


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Review from L H (Daughter of Resident) published on 12 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wonderful parents, although needing more care than was available in their own home, were very reluctant to move. A stressful time ensued for our family - and we could never have imagined finding a more perfect place for them than this. They moved together and having a delightful suite of rooms with
beautiful views out onto the garden and beyond, and a double bed were assets we only dreamed of finding in a Care Home. The owners, and staff, went out of their way to make it feel like their home and it's impossible to overstate the great kindness shown by everyone. As their needs increased, every effort was made to accommodate them. Communication with the owner and staff was consistently excellent. We were able to visit often, and there was never any doubt in my mind that the loving care they received was exemplary.

Reply from Emily Tomes, Deputy Manager at The Manor House

It was such an honour and joy having your parents living with us. Particularly special they could celebrate their 75th wedding anniversary with us, and so many of their family and friends, with a party on the lawn. Two lives well lived together until the end!


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Review from Phil B (Son of Resident) published on 3 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at The Manor House for 3 and a half years and is very happy there. She very much enjoys it being organised like a real home, which of course it is, with 3 generations of the owners family living at The Manor House, and involved in supporting the residents. The Manor House
is set in beautiful surroundings which are lovely, and which you can see for yourself, but the most important thing is being treated as part of their extended family by the owner and her family and all the staff. I can't praise them enough.
My mum could still drive until quite recently, and loss of this independence has been much eased by trips to North Petherton nearby, and excursions to the local garden centre and nearby gardens and tea shops.

Reply from Charis Cavaghan-Pack, Manager at The Manor House

Thank you so much for your review. We love looking after your mum and hope she has many more happy years with us.


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Review from Richard B (Son of Resident) published on 9 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother was resident at The Manor House for five years, from the time she moved out of her house until she passed away. I can only thank The Manor House for making the last five years of her life so wonderful and happy. It was like a home from home for her and, indeed, in a very short space of time,
she regarded it as her home. The care, the surroundings, the atmosphere and the personal attention - and love - were simply the best. Before Mother moved in, she had been in a couple of other places for a short time but The Manor House was in a league of its own, in every area.


When she needed more help, more was always given, and always so willingly. Every carer (and the owners) treated my Mother as though she was their own Mother. You cannot ask for more than that.


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Review from G C (Resident) published on 5 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Four years ago I was welcomed here and everything has been done to make this my home where I feel cared for and secure. In my room I have been able to import many personal items eg desk, carpets which adds to the sense that this is 'my home' and not an institution.

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Current Review Score: 9.2 (9.179)

Overview of Review Score

The Review Score of 9.2 (9.179) out of 10 for The Manor House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.804 for The Manor House is calculated as follows: ( (37 Excellents x 5) + (9 Goods x 4) ) ÷ 46 Ratings = 4.804

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.375 Points relating to the number of positive Reviews for The Manor House is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 5 registered maximum number of service users is 1, which has been reached with 4 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2017

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about The Manor House

What types of Care is The Manor House registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Manor House provide?

Own GP if required is an additional type of care provided.

How many Rooms does The Manor House have?

There is 1 Single Room and 2 Couples/Companion Rooms.

What are the Facilities & Services at The Manor House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Manor House to the centre of Taunton?

4.5 mile(s) as the crow flies, distance by road may be significantly further.