Vaughan Lee House

Orchard Vale, Ilminster TA19 0EX
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9.9 42 Reviews
  • Vaughan Lee House, Ilminster
Vaughan Lee House is a purpose-built residential care home catering for older people.

Staff at Vaughan Lee House seek to provide and maintain a high standard of care, 24 hours a day.

The staff are trained to meet the individual needs of day-to-day living, to be supportive without being intrusive and to ensure that the dignity of the individual is preserved.

Vaughan Lee House has single, en-suite rooms which are complete with a fitted call system together with provision for a personal television. Where appropriate, residents may bring furniture and also have an individual telephone installed.

Residents can also enjoy relaxing in one of three lounges. During the summer months, residents can enjoy a pleasant south-facing patio and attractive flower garden.

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Care Provided by Vaughan Lee House

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Ilminster & District (OPW) Housing Society Ltd
  • Person in charge
  • Karen Roberts (Registered Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1970
    • Last Refurbishment: 2020
    • Number of floors: 1

Funding & Fees Guide for Vaughan Lee House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Care £1,300 – £1,300

  • Our fees do not cover newspapers, toiletries, hairdressing or podiatry treatment.
  • (these prices are only a guideline, please contact Vaughan Lee House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Vaughan Lee House Reviews (42)

Total of 42, showing 41-42
9.9

Vaughan Lee House has a Review Score of 9.9 (9.877) out of 10, based on 11 reviews in the last 2 years. Over all time Vaughan Lee House has 42 reviews.

Overall Experience

  • 33
  • 9
  • 0
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Date Published

42
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4
11
31

Review from Mike (Son of Resident) published on 15 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been resident in Vaughan Lee House for about three years and during that time has been cared for in an outstanding way. Carers are kind and attentive with enough time to attend to my mothers needs. The food at Vaughan Lee House is excellent in my mothers words "it's the sort of food you
would cook for yourself". The home has a general feeling of warmth and comfort.

Facilities

Care / Support

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Treated with Dignity

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Value for Money

Review from Valerie B (Daughter of Resident) published on 29 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel very fortunate to have mum cared for in Vaughan Lee House. The staff are well-trained and efficient, but just as importantly, kind, caring, happy and respectful. There is always an atmosphere of friendliness and well-being in the home. Nothing ever seems to be too much trouble for the staff
and volunteers who do so much to make it a wonderful place to be. There is just the right degree of encouragement to get the residents to join in without forcing them if they are not feeling up to it. There is a good range of activities available, a lovely enclosed garden and the meals are healthy and appetising.
We cannot praise highly enough everyone who contributes to make Vaughan Lee a place where we know mum is happy, secure and loved. While there are care homes around which are grander and more beautifully furnished, it seems far more important to have a homely, friendly and secure atmosphere - and this is certainly how Vaughan Lee feels.

Facilities

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Treated with Dignity

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Staff

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Current Review Score: 9.9 (9.877)

Overview of Review Score

The Review Score of 9.9 (9.877) out of 10 for Vaughan Lee House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.877 for Vaughan Lee House is calculated as follows: ( (114 Excellents x 5) + (16 Goods x 4) ) ÷ 130 Ratings = 4.877

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Vaughan Lee House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Dec 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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