Westerley Christian Care Home

King Edward Road, Minehead TA24 5JB
Submit a Review
8.2 20 Reviews
  • Westerley Christian Care Home, Minehead
Westerley Christian Care Home is located in Minehead and has views of the beautiful Quantock Hills from the front of the property and North Hill from the side and rear. The sea is within a 10 minute walk.

There are good transport links within the town with Taunton Railway Station making other towns and villages in the West Country accessible.

Residents are encouraged to pursue and enjoy their own hobbies and interests both within the home and in the local community. The Homes have a Christian ethos, residents can share in daily family prayers, but this is not obligatory. These devotions are held each weekday in the mornings for approx. half an hour and Holy Communion is celebrated monthly.

A dedicated social committee organises trips out and in house activities on a regular basis. Each room is fitted with a call bell system and most rooms are equipped to recognised standards for disabled residents. A Resident's telephone in their room is included in the fees and all rooms are equipped with a TV aerial socket. Most rooms are single with en-suite facilities.

On the ground floor there are two comfortable lounges, one with a large screen TV and deep windows overlooking the large flat garden. The lounge is equipped with a loop system to assist the hard of hearing. Also available is a library and a spacious dining room.

Westerley has an extensive garden, with opportunity for relaxation, lawn games, etc. The summer house is a much used facility during the warmer months. The Home is situated on level ground, which is ideal for elderly people.

There are adequate car parking facilities. The home is happy to store personal buggies for access to town.

Show Westerley Christian Care Home on the Map

Care Provided by Westerley Christian Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Josie Needs (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Westerley Christian Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £881 – £892
    • Self-Funded Residential Dementia Care £967 – £975
    • RESPITE Self-Funded Residential Care £881 – £892
    • RESPITE Self-Funded Residential Dementia Care £967 – £975

  • Description of care and services (including food) covered by fee


    We undertake within our fees we will provide you with:


    •   your room and accommodation
    •   heating and lighting
    •   care and support from staff to help you with any difficulties you may have in daily living, as recorded and agreed on your plan of care
    •   three main meals each day, with mid-morning, mid-afternoon and late-night drinks and snacks all being available
    •   Private telephone with dedicated number included in the fees (we can also transfer your existing home number), which includes all calls excluding premium rate numbers and calls outside of the UK
    •   laundry undertaken on the premises, except dry cleaning (this can be arranged at cost)
    •   Visiting chiropodist – 6 weekly visits
    •   access to, and use of, the aids and appliances available in the home, which are used to meet individual needs such as hoist, lift, occasional use of wheelchairs.


    Additional services (including food and equipment) to be paid for over and above those included in the fees


    The fees do not include:


    •   the cost of any daily papers and similar items that you may wish to purchase
    •   hairdressing charges if you use the service of the hairdresser who comes to the home
    •   medical requisites (other than medication by prescription), clothing, toiletries and other items of a luxury or personal nature.
    •   costs of special outings and events, e.g. holidays or theatre trips, which may be organised for residents or to which you are invited
    •   any health services that you decide to purchase privately or that are not covered by the normal national health services to which you are entitled such as dentistry, opticians, etc.
    •   travel costs if for example you decide to use public or private transport for social reasons, making visits etc.
    •   the costs of any additional aids and appliances that you seek to purchase for your own comfort and that are additional to that to which you are entitled from health and social services.
  • (these prices are only a guideline, please contact Westerley Christian Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time, but if a meal is required while visiting it is recommended that you call to book this in advance.


  • Parking

  • The home has a very small amount of parking on site, but ample parking on the road outside.


Westerley Christian Care Home Reviews (20)

8.2

Westerley Christian Care Home has a Review Score of 8.2 (8.167) out of 10, based on 1 reviews in the last 2 years. Over all time Westerley Christian Care Home has 20 reviews.

Overall Experience

  • 17
  • 2
  • 1
  • 0
  • 0

Date Published

20
1
1
1
19

Review from B G (Daughter of Resident) published on 7 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I just wanted to write and say how wonderful Westerley Christian Care Home have been looking after our mum. She arrived really struggling to get up and walk, following a long hospital visit. She is now doing really well, enjoys socialising in the day in the conservatory. Eats well and joins in the activities,
like drives up to the moors. She is now able to walk again with her Zimmer frame. She is calm and relaxed looking out onto the beautifully looked-after garden. We couldn't ask for more from the amazing kind care team. We feel very lucky to have found Westerley Christian Care Home.

Reply from Simon Lee, CEO at Westerley Christian Care Home

Many thanks for your review and kinds words, we are so pleased you are both happy.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E P (Daughter of Resident) published on 17 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For over three years as a resident at Westerley, my father has been looked after by every single carer as though he was their relative and treated with respect and friendship. I have nothing but praise for them all, especially during the past two years. Their encouragement and good humour after a fall,
initially, lifted him and helped him to recover. He knows he has a safety net around him in case of an emergency. His physical, dietary and social needs are met and he loves and takes an interest in the garden, which he enjoys whenever he can. We are kept informed of any problems and our enquires are always dealt with promptly.

Reply from Simon Lee, Director of Care Services at Westerley Christian Care Home

Thank you for your kind review and lovely sentiments about our staff and home. We are pleased your father continues to enjoy the home and gardens, which I must say are especially nice and well maintained. Thanks again for your review and we will continue to ensure our services are of high quality and meet the needs of our residents and beyond.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat K (Stepdaughter of Resident) published on 10 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Westerley Christian Care Home are friendly, professional and always have time for questions etc. I don't know of the activities on offer, but I haven't checked the webpages.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Terry H (Son of Resident) published on 23 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is currently receiving care at Westerley and she loves it! She contracted Covid at home last year, spending 3 months in hospital before returning home. Unfortunately at the age of 86 she lost her mobility. The staff at Westerley are excellent and care for all the clients with compassion and
love.
Mum enjoys the craft activities, the Christian services as well as the sociability of other residents.
The food is of a good standard, with varied menus and choices. Mum wants to return home to be with my dad but I am sure she will definitely miss everyone at Westerley when she does.

Reply from Simon Lee, Director of Care Services at Westerley Christian Care Home

We are so pleased your Mum is enjoying her stay with us and I am sure the residents and staff will miss her too when she goes home. She will always be welcome back should the need arise in future or if she would like a holiday!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian P (Son of Resident) published on 5 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A G (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, of 96 years, has been a resident at Westerley for almost 3 years. During this time she has been very well cared for by some lovely carers who keep me informed of how she is doing. There is a very pleasant garden in which to sit and walk around, and activities for those wishing to socialise.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Friend of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly and helpful staff.
Clean and pleasant atmosphere.
Management always approachable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L E (Daughter of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for the last eight months following a series of falls at home, resulting in a hospital stay. The staff and management have been most kind and welcoming. In my mum's own words, they take such wonderful care of her. She also has special dietary requirements, which they cater
for, and are always getting her new things to eat! Nothing is too much trouble, and they also welcome us, her family very warmly. With care homes only being reported in the media in a poor light, I think it is only fair that this care home should have all of the praise it deserves.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T P (Son of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been in Westerley Christian Care Home for nearly five years. She is very happy, contented and much loved by all the carers and staff in the home. All the staff are extremely caring and kind. Nothing seems to be too much trouble for them. My mother's room is large, well furnished and has
a large en-suite wet room and toilet etc. Mum's general health and medication are very well organised, and she is attended to speedily if needs arise. She enjoys her meals and dines with other residents for the midday meal. There is no pressure to attend religious services which are available.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A P (Cousin of Resident) published on 6 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A highly compassionate care home. General ambience is excellent. Care, kindness and attitude of members of staff are of the highest standard. Always a welcome when visit. Plenty of activities for residents. I have visited many care homes, and this is in the top league.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed for 1 week's respite care in the home following cancer surgery. It proved to be the best thing I ever did. It allowed my recovery to be gentle and supportive. The staff were all quietly efficient and the facilities warm and inviting. This month I stayed for another week following invasive care
in hospital. Again, the care was outstanding in every way. My room overlooked a beautiful garden and was kept spotless.
I would not hesitate to recommend this care home for short or long term care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A S (Daughter of Resident) published on 3 February 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Westerley from her own home. She had been reluctant to give up her independence but realised that she needed more care than 4 visits per day from carers. She has settled in really well, surprisingly so. While she has some moans, she is really happy with the staff, the food and the
care she is given. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean G (Friend of Resident) published on 2 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst being a visitor to a friend I found Westerley Christian Care home warm, welcoming, very secure (you can't get in or out without a staff member). Lunch is home cooked food and the trifle was delicious. The rooms are all airy, light and very comfortable. Everything is very clean and tidy. the staff
are excellent.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rachel E (Daughter of Resident) published on 14 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent her final months at Westerley Christian Care Home and absolutely loved it. She was cared for with love and compassion in a Christian context. Nothing was too much trouble and when she became ill and needed end of life care, the staff were wonderful. Our family was treated with consideration
and looked after brilliantly. Mum was cared for with great dignity right until the end of her life. We are so grateful.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan P (Daughter of Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

From my point of view as a carer, I observed a very clean home and environment with professional staff with commitment to the "small" things. Overall my mother felt lonely being 40 miles from home and was sensitive to the changes in routine. At 100 years old she found the bedding different, the marmalade
packets were difficult to undo the butter pats like oil. Non-commital over the worship times and "activities" But appreciated early cup of tea, care staff checking through the night 5* for baths!!

Reply from Simon Lee, Director of Care Services at Westerley Christian Care Home

Thank you for your review. I am pleased that you found the home to be clean with professional committed staff. We understand your mother's loneliness and from experience, residents on respite do not have the time to adapt to the change of routine and surroundings due to the length of their stay. In the summer time, the butter pats will soon become soft due to the temperature and this is something which is unavoidable. With regard to the worship and activity times, our homes pride ourselves on their relaxed/flexible routines and prefer this to being regimented, however, I can understand how this attitude can sometimes be misconstrued as non-committal and I would like to let you know that is not the case. We value all feedback and have taken your comments on board.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo N (Friend of Resident) published on 9 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely atmosphere. Staff always helpful and friendly. Clean environment, great range of activities and varied choice of meals.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Phil C (Regular Volunteer) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone working at the home from the manager to the cleaners are pleasant and helpful. The residents all seem happy and there are lots of activities for them. The resident I visit is aged 98 and he loves the food and the comfort of the home. The carers are so gentle and kind to the residents. I am
72 myself and if ever I found it difficult to cope, I would love to reside and spend the rest of my life at the Westerley Christian Care Home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mandy B (Brother-in-law of Resident) assisted by family/friend published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I walked into the care home it felt so homely and a very good atmosphere, the staff are so kind and have a great rapport with the residents. My mum loves it at the Westerley, she has a great relationship with the staff and has a good friendship with the other ladies. She loves the food and
everybody seems to enjoy themselves, always something going on. Great activities and outings for them to enjoy. I am happy that my mum is too.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter F (Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed six weeks to recover from an ankle operation and so chose The Westerley very quickly on the internet because it was in the lovely town of Minehead and it was a Christian house. I was given a lovely room with en-suite wet room, ground floor and double aspect onto a lovely garden. The staff here
are amazing, they are local people of varying ages, male and female. Nothing was too much trouble and we've always pleasant, courteous, obliging and cheerful. One year six weeks, I never heard a cross word, heard them complain, express frustration. They had a lovely approach to the older and dependent resident. I was greatly moved by what I saw and heard. They were a great team, needing little management.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sandra C (Friend of Resident) published on 19 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Westerley Care Home in Minehead ticks all the boxes. My friend was very happy there, her room was bright and clean. The staff were all very dedicated, caring and loving. In her first couple of days she was treated with the greatest respect and dignity. She was attended to at all times. As a visitor
I was always made to feel welcome. The home is just like home, with a feeling of peace and warmth. I would recommend it 100% to anyone. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.2 (8.167)

Overview of Review Score

The Review Score of 8.2 (8.167) out of 10 for Westerley Christian Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Westerley Christian Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.167 Points relating to the number of positive Reviews for Westerley Christian Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 1 Positive Reviews ÷ 6 = 0.167

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

1 Bed Vacancy

posted 13 Mar 2025

OP


Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Westerley Christian Care Home

What types of Care is Westerley Christian Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westerley Christian Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Westerley Christian Care Home have?

There are 28 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Westerley Christian Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westerley Christian Care Home to the centre of Minehead?

0.3 mile(s) as the crow flies, distance by road may be significantly further.