Wyndham House

Martlet Road, Minehead TA24 5PR
Submit a Review
9.8 55 Reviews
  • Wyndham House, Minehead
Wyndham House in Minehead provides tailored care to suit residential requirements, focusing on each individual and helping them to live an active and independent lifestyle.

As well as residential care, the home offers respite and day care, while care staff are also experienced in end-of-life care.

Meals are prepared on-site to suit dietary needs and preferences, while there is also a varied programme of activities. Residents have access to Wi-Fi and IT to allow them to stay in touch with friends and relatives.

Show Wyndham House on the Map

Care Provided by Wyndham House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Donna Selway (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Wyndham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Wyndham House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Wyndham House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Wyndham House Reviews (55)

Total of 55, showing 1-20
9.8

Wyndham House has a Review Score of 9.8 (9.752) out of 10, based on 11 reviews in the last 2 years. Over all time Wyndham House has 55 reviews.

Overall Experience

  • 45
  • 10
  • 0
  • 0
  • 0

Date Published

55
2
3
11
44

Review from Nicola H (Daughter-in-law of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since my mother-in-law in the home, she has settled in really well - has joined in lots if activities.
When she lost her partner, the staff were very kind and helped her stay active and not stay in her room.
We find the home very welcoming and Mum loves it there.

Reply from Somerset Care, Somerset Care at Wyndham House

Thank you for sharing your review for Wyndham House. We are so pleased to hear that your mother-in-law feels settled and at home, and is making the most of the activities on offer. We look forward to welcoming you back for your next visit. Best regards, Somerset Care.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew P (Son of Resident) published on 19 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall very happy with the way Mum and Dad are being looked after. There are challenges but the staff are amazing and will always look for solutions. It is difficult to judge 'value for money' as we have nothing to compare their experience with but from my point of view knowing that Mum and Dad are
so well looked after is invaluable.

Reply from Somerset Care, Somerset Care at Wyndham House

Dear Andrew, thank you for taking the time to share your lovely feedback for Wyndham House. We are incredibly privileged to look after your Mum and Dad, and are so pleased to hear that you feel reassured by the care they receive.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J B (Brother-in-law of Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very attentive. The manager was very approachable. Tea was offered to us as guests as well as residents.
All staff were attentive to our needs. A credit to themselves and residents. Well done.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J M (Wife of Resident) published on 9 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff address you by name. They are very knowledgeable, caring and reassuring. The food is good and of high quality. The cakes were excellent! The rooms are okay, loos nearby. TVs are available. There are three lounges, one with TV.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah T (Wife of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is a resident at Wyndham he is a changed man since being moved here. The staff are amazing always welcoming, he is really happy here couldn't wish for a better home. The entertainment they put on for residents is great and my husband enjoys joining in highly recommended, lovely place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K B (Son of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just need to put this in writing, a huge thank you to absolutely everyone at Wyndham House.
Both my parents were residents at Wyndham, sadly my mother passed on the 22nd December, it was very peaceful but leaving my father broken.
The care and affection given to my dad over the past couple of weeks
cannot be bettered. Christmas Day a table was laid in a private room and a wonderful meal was given to my dad, my wife and I. Every member of staff that came in was so pleasant and helped make light of a sad time.
I can honestly say that the staff there are there for the good of the residents, they have a vocation, nothing is too much trouble and there’s always a smile.
It’s comforting knowing a parent is being looked after especially when you are four-plus hours away.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Daughter of Resident) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our 96 year old father came to Wyndham House for 4 weeks respite care and left a changed man, having been given encouragement and support to be more independent and having felt as if he'd stayed in a very good hotel!
Many of the staff were exceptional, being sensitive to Dad's needs and showing respect
for his dignity at all times often aware of any possible problems before they happened. Being a larger care home meant that he was offered services such as hair, foot and nail care which he'd been unable to access easily at home, as well as social activities.
He really enjoyed the variety and quality of freshly prepared home-cooked food, especially the cakes and porridge! The dining room staff made sure he was able to eat independently and with dignity and soon understood his preferences.
Although his room seemed rather small and did not have private facilities except for a hand basin, his personal care was respectful and of a high standard and he felt comfortable and safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Wife of Resident) published on 12 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm and friendly reception. The staff are always welcoming and smiling. Staff remember my husband's name. The home gives the appearance of staff who are happy despite the difficulties. Room are warm and comfortable.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Teresa W (Daughter of Resident) published on 4 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Wyndham House for a few months.
She's been well looked after, with care, respect, dignity, and sense of humour!
The staff supporting Mum are also supporting us, emotionally, it's so very hard to entrust someone else to care for your loved one as you did.
All staff are approachable
and any issues can be raised promptly and are dealt with with professionalism.
From observation 90% of staff work extremely hard, to maintain high standards, and some will do the bare minimum. But the care standard is high, the atmosphere is cheerful, welcoming. Thank you to ALL staff for the role you each play in Mum's care.

Reply from Somerset Care at Wyndham House

Many thanks for sharing your lovely feedback for Wyndham House, we are so pleased that your mum is settled and happy here. We have noted the concern you mention and would welcome the opportunity to discuss this with you, either on your next visit or by contacting us in the meantime, should you wish to do so.
Many thanks,
Somerset Care


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elizabeth W (Friend of Resident) published on 31 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I looked after my brother in law for 33 years and him and his parents before that, the care he receive at Wyndham was wonderful he really enjoyed it there and loved his food.
He had a wonderful 6 years there.
My husband said if ever he had to go into a care home he wants to go there, and I would
also.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Wife of Resident) published on 12 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you for taking such good care of my husband during his unexpectedly long period of respite care. Every time I called or visited I had a strong sense of how much care and effort the team made to keep him calm relaxed and happy.
Wyndham House itself was well run with facilities such as hairdressing,
manicure and pedicure. There was a choice of activities available during the day with a Church Service on Sunday.
All in all, I would be happy to suggest to anyone looking for a care home that they take a look at Wyndham House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jill F (Daughter of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wyndham are fabulous so caring and helpful I feel happy that Mum is being looked after well, she says the food is nice and it certainly looks it. The activities team try to keep the residents occupied and engaged. Mum recently had an outing to the local cinema - what a great idea. Also,
I am able to visit any time I like, which is very important. Well done to all at Wyndham House.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P L (Son of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother moved into Wyndham House Care Home some thirteen years ago after a serious illness made managed care essential. She recently celebrated her hundredth birthday. We have no other living family and I live abroad. It has been a huge weight off my mind to know that she is being well looked after
and our weekly video calls are invaluable for this.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jude S (Daughter of Resident) published on 14 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents so wanted to be together at Wyndham House Care Home. Eventually they were there and in rooms next to each other. They were there around eighteen months. Absolutely felt like their home and they loved it. Obviously lock down was a major issue but we kept in touch daily and visited as
often as we could albeit a four to five hour journey. Soon as restrictions lifted we tried to grab back that stolen time but age related illnesses had set in. Various hospital stays and difficulties with both of them sadly ended with us losing them both within a month. They wanted their final days together and mum died first, Dad held on till a week after her funeral and they were reunited. Wyndham went above and beyond always with care and support and kept me strong enough to push through a horrendous few weeks. I couldn't have done it without them. I made a donation to the comfort fund, had roses and a plaque to go into the gardens so all can sit and remember my parents. I am so very grateful and thankful to all there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mike r (Son of Resident) published on 20 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been comfortable and well cared for for the last sixteen years or so! As a manager in acacia training, I had no hesitation in using Wyndham and would recommend it to anyone! The staff are all friendly and professional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David H (Son of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at the home for over a year now and I am extremely happy with the care provided. I have the greatest regard for all the staff at Wyndham House who are all very approachable and caring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lisa C (Daughter of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Wyndham House for respite care in August and thoroughly enjoyed her stay. I had not seen my mother that happy in ages. She thought the care staff were great! Just after Christmas mum decided to revisit for another two weeks of respite care. Again, my mother praised the care staff
and facilities. In herself, she was in a lower mood this time, though, appreciated the freedom to remain in her room or join in depending on how she was feeling.
My experience is that the staff go the extra mile and have always taken the time to talk to me about mum, who they seem genuinely interested in. Thank you Wyndham House, please keep up the good work.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from David B (Son of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum enjoyed a stay of just over two years at Wyndham House having moved from her flat in Minehead. Sadly her dementia took her in June 2022. I have many fond memories of visiting her. She was particularly fond of all the communal activities that were laid on and always very complimentary about the food.
I cannot fault the staff, the care they give each and every resident and especially the care and attention I witnessed being given to mum, the way they communicated with me as mum's condition deteriorated, the patience they exuded during difficult times, especially during the periods of Covid lockdowns, the cleanliness of the rooms and all communal areas. The staff always seemed to go the extra mile to make sure everything was just right. I am eternally grateful for the care and support given throughout mum's stay.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan W (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wyndham House have always been caring, professional, kind and respectful towards my Mother. The office staff keep me informed at all times.
Mum feels at home and enjoys the food, services such as hair care and manicures and pedicures but most of all she enjoys visiting with carers and
staff and sharing her life experiences also being read to.
When we visit from America the staff make us feel welcome.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Diana T (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

As I live 6 hours away I find the staff always keep me informed about how my mother is. As she finds it difficult to hear they put the phone on loud speaker to make it easier for her to hear me. When we visit it is obvious that they have all got to know her and show a great deal of empathy towards her.
I dont worry about her being there as I know she is being well cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.752)

Overview of Review Score

The Review Score of 9.8 (9.752) out of 10 for Wyndham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.752 for Wyndham House is calculated as follows: ( (101 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 129 Ratings = 4.752

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wyndham House is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Aug 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

Top 20 Large Care Home Groups 2024

Recipient: Somerset Care

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2016

Recipient: Somerset Care

Date: Monday 15 Feb 2016 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Donna

Donna Selway

Job Title: Registered Manager

We would like to welcome you to Wyndham House where our aim is to make you feel at home and as comfortable as possible. Our goal is to provide person-centred care, tailored to suit your individual requirements.


We take pride in our care for you, with a focus on the details. The staff are well-trained, dedicated to the excellent care they give, and are always on hand to help you to settle in and feel at home.


Please do feel free to call for an informative chat. There will always be someone here to answer your questions.


Frequently Asked Questions about Wyndham House

What types of Care is Wyndham House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wyndham House provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Wyndham House have?

There are 50 Single Rooms.

What are the Facilities & Services at Wyndham House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wyndham House to the centre of Minehead?

0.1 mile(s) as the crow flies, distance by road may be significantly further.