Wyndham House

Martlet Road, Minehead TA24 5PR
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9.7 56 Reviews
  • Wyndham House, Minehead
Wyndham House in Minehead provides tailored care to suit residential requirements, focusing on each individual and helping them to live an active and independent lifestyle.

As well as residential care, the home offers respite and day care, while care staff are also experienced in end-of-life care.

Meals are prepared on-site to suit dietary needs and preferences, while there is also a varied programme of activities. Residents have access to Wi-Fi and IT to allow them to stay in touch with friends and relatives.

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Care Provided by Wyndham House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Donna Selway (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (16)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Wyndham House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,330 – £1,530
    • Self-Funded Residential Dementia Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Care £1,330 – £1,530
    • RESPITE Self-Funded Residential Dementia Care £1,330 – £1,530

  • Wyndham House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.
  • (these prices are only a guideline, please contact Wyndham House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Wyndham House Reviews (56)

Total of 56, showing 41-56
9.7

Wyndham House has a Review Score of 9.7 (9.709) out of 10, based on 12 reviews in the last 2 years. Over all time Wyndham House has 56 reviews.

Overall Experience

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Date Published

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Review from P W (Respite Resident) assisted by family/friend published on 13 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Wyndham House for 2 weeks after coming out of hospital after a fall and found it very good. Nice staff, very friendly and kind and cheerful. I went there to help me get stronger after hospital - and it did help a lot. Visitors were encouraged so I didn't feel isolated as there were plenty of
activities to keep me busy and help me prepare for t being home again on my own.

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Review from I P (Resident) assisted by family/friend published on 20 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The room was extremely pleasant and that is very important. Also, the atmosphere is very homely and comfortable. The staff were helpful and friendly. Therefore, it is likely that I will bring in Wyndham House again.

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Review from Margaret E (Daughter of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in residential care for almost 2 years. It was a family decision made due to her increasingly mental and physical fragility. During this time every effort was made to encourage, comfort and provide for her needs. In the last two weeks, two family members being trained by Health Service
Professionals were given the freedom to care for my Mother and Grandmother in co-operation with the family doctor and care staff. During these weeks mother remained calm and peaceful which I attribute to hearing consistently the voices of her loved close family members, gently spoken at all times. Also when needing assistance with her care the same voices, therefore, keeping to a minimum the stress upon her. We cannot express adequately how important this has been to the family.

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Review from S H (Granddaughter of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma needed to be somewhere with support after the death of her daughter. She has settled in well, the staff are amazing, she even leaves her room for meals and Sunday Service and hopes to take care of the garden. It's brought her out of her shell, she does more now than I've ever known her to
do. Thank you - You're wonderful.

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Review from Michael C (Stepson of Resident) published on 2 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepfather has been resident at Wyndham House since 14/11/17 he can be difficult to deal with due to autism and his lack of health. The staff to a person has always been very pleasant with him and constantly work with him to get him to have an enjoyable experience. He has told me several times how
good it is at Wyndham House. The staff go above and beyond what would be expected. They are marvellous.

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Review from Moira M (Daughter of Resident) published on 15 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father used to visit care homes as part of his job. He was so disgusted with most of them that he never ever wanted to go into one. All that has changed since his weeks stay in Wyndham House. The place was more like a hotel than a care home. His room was excellent, beautifully decorated, with
a well equipped En-Suite. The staff we absolutely lovely to both of us.
The place was spotlessly clean, with a fresh smell to it. The food was excellent and there was a lot of it too! There were plenty of areas for the residents to socialise in, so they were not all huddled in one room. There is plenty of light, a beautiful garden, lots of activities and a very happy, welcoming atmosphere. When I reach my grand old age, I will ask to come here too!

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Review from P G (Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff kind, caring and courteous. As I myself use only chemical-free cleaning and washing materials and no sprays, I could find it in my heart to wish that care homes were the same. It is possible to be very clean and hygienic with basic products. I am convinced that microwave ovens, though convenient,
do harm to the food they cook and upset the harmony of any room they are in.

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Review from Clive G (Resident) assisted by family/friend published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my stay at Wyndham House I found the staff and management very kind, caring, efficient and helpful.


Nothing was too much trouble and assistance was constant.


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Review from Jaynie M (Daughter of Resident) published on 15 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wyndham House is just perfect. Excellent facilities and activities every day.


All staff are friendly, caring and professional. Food is varied, well served and delicious.
Wyndham House is more like a hotel than residential care yet remains a very "home from home" feel and experience.


Well done

to all.

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Review from M D (Friend of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, informal environment. I was visiting friend/neighbour who was cared for on a two week temporary basis.

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Review from Barrie L (Friend of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I arrived to visit an elderly lady on her 91st birthday.
We were welcomed by the friendly staff and given a cup of tea.
We were very impressed with the home.
It was so clean, no smells and such love and care shown to the residents.
There were things there as well which would remind
the elderly of times past.
A doll's pram, dress up clothes etc.
First class, A+++.

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Review from Madeleine F (Daughter of Resident) published on 22 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was anxious as I was going away on holiday and my mother suggested respite during this time. My mother had never been into residential care and I must admit she was apprehensive but trying not to show it. Before this, the manager and deputy came and did a pre-assessment to ensure they could provide
the care my mother needed - they were both absolutely lovely putting my mother at ease. We were invited in for lunch so we could see what it was like - looked at a couple of rooms and my mother was able to choose which one she would like to stay in. On the day of arrival, my goodness the room was beautiful, so clean and welcoming. We cannot praise them enough - they were fantastic, so caring and my mum became very fond of all of them - they were constantly checking on her and asking if everything was alright. The food was lovely with plenty of choice - and my mum's words; "What else could I need, beautiful home, lovely caring staff and so much gorgeous food to eat"!!

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Review from David S (Brother-in-law of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myh elderly sister in law received residential care at Wyndham House from September 2016 until her date of death on 9th March 2017. The care home is very well run and the staff are very helpful and considerate. Most of all they treat the "patients" with the dignity they all deserve.

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Review from Kenny W (Husband of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife went into Wyndham House, Minehead in June 2016 after I looked after her for 12 years.
The first couple of months were difficult as she thought she was coming home after a few weeks, but once she got over that and I had stayed to try the meals etc she settled in and she and I know how well she
is looked after in general and with the food they provide she is always saying how good it is.
I cannot fault all the staff from the cleaning ladies, chefs, carers and the management - all are so kind and helpful, they should be seen on television as we see enough of the so-called bad.

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Review from Gillian (Daughter of Resident) published on 27 October 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have found Wyndham House pleasant, friendly, has a nice atmosphere and helpful staff. My mum is still settling in and I hope in the future she will take advantage of some activities supplied by the home. She has been encouraged to join the residents at lunchtime and this is good to exercise her legs
and be a little bit more social than she was at home. I am also glad that she is safe at night, as she didn't like nights alone at her flat and I was worried that another fall might happen. Now someone is on the end of an alarm at night, so I have peace of mind.

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Review from Ruth W (Daughter of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful team led by the manager. Every single member of staff are caring and conscientious. They cared for mum for three years. When she had a stroke/diagnosed with cancer in November 2015 they said they would care for her as she was like family. I cannot thank them enough. They also provided much
needed support to me. You should be proud of them all. many of them attended my mum's funeral, she would have been so glad.

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Current Review Score: 9.7 (9.709)

Overview of Review Score

The Review Score of 9.7 (9.709) out of 10 for Wyndham House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.709 for Wyndham House is calculated as follows: ( (107 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 141 Ratings = 4.709

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wyndham House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Aug 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Donna

Donna Selway

Job Title: Registered Manager

We would like to welcome you to Wyndham House where our aim is to make you feel at home and as comfortable as possible. Our goal is to provide person-centred care, tailored to suit your individual requirements.


We take pride in our care for you, with a focus on the details. The staff are well-trained, dedicated to the excellent care they give, and are always on hand to help you to settle in and feel at home.


Please do feel free to call for an informative chat. There will always be someone here to answer your questions.