The Cedars

High Street, Purton, Swindon SN5 4AF
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9.7 64 Reviews
  • The Cedars, Swindon
The Cedars is a care home in Purton that has been servicing the local and wider Wiltshire community for over 30 years. It offers compassionate, individualised residential care for up to forty-nine residents.

The home is set in its own attractive and accessible grounds which includes a patio, summerhouse and enclosed garden to the rear. The Home is situated in a quiet residential area, a short walk from local shops, Library, GP Surgery and the Community Hall.

The Orders of St John Care Trust (OSJCT) operates 71 Care Homes and 14 Extra-Care Housing Schemes across Lincolnshire, Oxfordshire, Gloucestershire, Wiltshire, West Sussex and Suffolk. OSJCT offers service includes residential, dementia, intermediate, respite, day care and specialised nursing.

The Orders of St John Care Trust values are at the heart of all they do. They provide person-centred care for older people in their care homes. Their five values are their behaviours and these are shared when they recruit new employees.

Their values are:

•        Dedicated to Caring
•        Empowering Individuals
•        Respecting Each Other
•        Promoting Communities
•        Securing futures

Care Provided by The Cedars

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sherrie Lewis (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (49)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for The Cedars

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,195 – £1,275
    • Self-Funded Residential Dementia Care £1,330 – £1,385
    • RESPITE Self-Funded Residential Care £1,325 – £1,435
    • RESPITE Self-Funded Residential Dementia Care £1,465 – £1,525
  • Your fees cover several areas while in their care.
    These services are: Personal care, accommodation,
    utilities, use of communal areas, meals, drinks and
    snacks, laundry (excluding dry cleaning),
    housekeeping, maintenance and activities run by the
    home.


    Services NOT included in price are: dentistry, chiropody,
    physiotherapy, occupational therapy, opticians, hairdressing,
    medications, toiletries, clothing, newspapers/magazines.
    During your stay, you may need to purchase additional goods
    and services. If they are able to provide such goods and
    services, they will tell you how much these goods and services
    will cost and they expect that you will pay for these goods and
    services at the time you request them.
    They can accompany loved ones to private appointments,
    however the fee attached to this is £21 per hour. Where private taxi
    services are used for transportation to appointments the cost should
    be paid for by yourself.


  • (these prices are only a guideline, please contact The Cedars to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 64, showing 61-64
9.7

The Cedars has a Review Score of 9.7 (9.695) out of 10, based on 16 reviews in the last 2 years. Over all time The Cedars has 64 reviews.

Overall Experience

  • 37
  • 22
  • 4
  • 0
  • 1

Date Published

64
5
6
16
48
Overall Experience  Overall Experience 4.0 out of 5

The overall care of our family member is very good and the staff are welcoming, friendly and caring. On occasions we have not been kept fully up to date or informed on our family members health, however this has recently changed for the better (staff shortages and staff changeover times). The staff
worked very hard to provide entertainment and experiences for the residents and have made many changes to the main lounges etc which have improved the experience for the residents and visitors.

Reply from Marietta Cranfield, Home Manager at The Cedars

Thank you very much for your review, which recognises the improvements we are making at The Cedars. We welcome comments and observations from all visitors to the home as it helps us to ensure we are doing the right things to provide the best service, and most comfortable living environment for our residents. Please do not hesitate to let me know if there is anything else you feel we can do in this regard.


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Overall Experience  Overall Experience 4.0 out of 5

Have found the staff to be friendly to my mother and myself. The home is clean overall but there is a need to update and replace chairs in the lounge area and restaurant as they are to easily stained and are difficult to clean and are not kept clean and too old. On the whole permanent staff are very
good but there is too much reliance on agency staff as they don't know the residents they lose the personal touch.

Reply from Marietta Cranfield, Home Manager at The Cedars

Thank you for your review, which is appreciated. I am glad to have had the opportunity to discuss with you our plans for improving the home, which will include options to replace older furniture. With regard to your specific point about the chairs, please be reassured that they are regularly cleaned. We also discussed your comment around staffing and I hope my explanation with regard to our recruitment plans has gone some way to allaying your concerns.


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Overall Experience  Overall Experience 4.0 out of 5

visited on Wednesday and was spoken to by all the caring team and made to feel welcome. My friend was sleepy and in a wheelchair but comfortable I had just been given a cup of tea. After having had a bath she was very tidy and dressed in clean clothes. The breakfast room was clean in the main the chairs
were cleaner but could do with another clean. But this is being addressed.

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Overall Experience  Overall Experience 4.0 out of 5

My sister continues to have excellent care. The home has greatly improved in the last year.

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Current Review Score: 9.7 (9.695)

Overview of Review Score

The Review Score of 9.7 (9.695) out of 10 for The Cedars is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.695 for The Cedars is calculated as follows: ( (143 Excellents x 5) + (32 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 187 Ratings = 4.695

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Cedars is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 May 2019

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (1)

Lynn

Lynn Taylor

Job Title: Chef

Joined: 2018

Lynn has been the Chef at The Cedars for just over a year now, and she has been in the industry for over 35 years. In this time, Lynn has worked in many sectors of catering, from officers mess to hotels.