Dauntsey House

9 Church Street, West Lavington, Devizes SN10 4LB
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9.4 17 Reviews
  • Dauntsey House, Devizes
Dauntsey House's site was originally endowed by Alderman William Dauntsey as a grammar school for boys in the 16th Century. In a will dated 10th March 1542, Dauntsey gave the Mercers' Company lands to enable them to build a schoolhouse for a grammar school at West Lavington as well as supporting seven of the village's poor in an almshouse.

Rebuilt in 1860, Dauntsey House has had several different uses, including a medical centre, a dance school and a private school; it has been a home for the elderly since 1960.

The team at Dauntsey House pride themselves on valuing everyone they care for as individuals and providing truly person-centred care. They make each day as good as it can be, creating a lifestyle that they feel is right within a secure, stable and comfortable environment. They provide a comfortable home for the elderly offering a peaceful life in pleasant surroundings, with quality 24 hour care and companionship. They empower each resident to be as happy and contented as possible, as well as ensuring that their dignity and privacy is maintained at all times.

Dauntsey House has 20 registered rooms, offering accommodation to 21 residents. The rooms are arranged over three floors, each equipped with emergency call bells, wash basins, a TV point and central heating. Residents are encouraged to furnish their own rooms with personal belongings to give each room its own personal touch.

The team Dauntsey House feel privileged to work in the home of the residents.

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Care Provided by Dauntsey House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 21 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Dauntsey House Care Ltd
  • Person in charge
  • Rayna Read (Registered Care Manager)
  • Admission Criteria
    • We accept emergency admissions.
    • Ages 65+
  • Room Information
    • Single Rooms (19)
    • Couples/Companion Rooms (1)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Number of floors: 3

Funding & Fees Guide for Dauntsey House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300

  • Weekly fees include all Care, Accommodation, Meals, Drinks and Laundry.


    Additional charges are in place for optional Chiropody appointments and Newspaper deliveries.
  • (these prices are only a guideline, please contact Dauntsey House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Family and friends welcome to visit at anytime between the hours of 0800 and 2000. Evening visits are available by prior arrangement.


  • Parking

  • On street parking is available in Duck Street and White Street in West Lavington.


Dauntsey House Reviews (17)

9.4

Dauntsey House has a Review Score of 9.4 (9.423) out of 10, based on 7 reviews in the last 2 years. Over all time Dauntsey House has 17 reviews.

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Review from Matthew C (Son of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mother was a resident of Dauntsey House for about 13 months starting in July 2022 There were some initial challenges in adjusting to a care home environment for us, at the same time as Dauntsey House underwent changes in organization and operating procedures. For the majority of the time Mum spent
at Dauntsey House, I can only express my thanks for the purposeful, caring and thoughtful environment that the staff created and supported through their individual and collective efforts. I commend Dauntsey House staff and management for creating a safe and engaging place, especially during the final stages, and for the dignity and personal touches that supported Mum and ourselves during a difficult time.
Thank you the manager and team for your support, care, professionalism and personalised empathy for Mum.

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Review from R B (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dauntsey House has a caring, friendly and professional team who work so hard to look after the needs of all the residents. The organised events and activities are excellent, they always try to include everyone and regularly arrange visits from outside entertainers and organisations. The food is very
good, with an excellent choice option. Everyone involved plays a major part in making the home so special.

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Review from Andrew S (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother appears contented at Dauntsey House. The staff are caring and engaged with the residents and exchange good humoured repartee.
Dauntsey House is in a lovely setting with extensive gardens that the residents use regularly. There is a very proactive activities team that stages a wide variety
of topical activities that include external visitors and contemporary themed events.
The internal of the building looks a little 'tired' in places, as do some items of furniture, but overall, it is very homely.
The staff appear well managed and motivated and generate a positive atmosphere at Dauntsey House.

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Review from Lesley S (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the care and attention our mother receives. The carers and all other staff are friendly and attentive, both to her and to visitors. The entertainment and activities are excellent and attention is given to ensuring there is something for everyone to be involved with. The staff
are professional, but always ready to talk and laugh with the residents, making for a good atmosphere. The cleanliness is good and, although the building is old, any issues are dealt with quickly.

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Review from Lindsay B (Daughter of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first time I visited Dauntsey care home, I was met with a warm and welcoming atmosphere, a friendly and well-managed establishment. The place is clean and bright. I saw many very competent staff dealing well with individual residents' needs. I saw activities for the residents to join in with,
or not if they didn't want to, and there is lots of information to hand both for residents and visitors. The care home manager is outstanding in her running of the home.

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Review from Jacki M (Next of Kin) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am next of kin for a gentleman who now resides at Dauntsey, he has been with them since May this year. As I would imagine it is for many people, the transition from living in the community to living in a care home can be quite hard and daunting for both the person in question and their loved ones.
All of the staff at Dauntsey made this transition super smooth and stress-free.
The level of communication between the home manager and staff with us has been and always is excellent.
Although the home has a number of residents, I strongly feel that the level of care is personally tailored to each resident and everyone there is treated as an individual, the quality of care is outstanding! The grounds are stunning and well kept and for me, a big thing that I like about Dauntsey is that it isn't a clinical home, it has a special homely feel. All of the staff there are wonderful and clearly love their jobs and I feel that is very important, The over all vibe of Dauntsey is calm and serene.

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Review from Ann P (Daughter of Resident) published on 6 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience with Dauntsey care home. The manager, care staff and kitchen staff are all very approachable hands on and efficient.
The two ladies from the activity team go above and beyond with their duties. Giving both one-on-one activity care and group care. They are both dedicated and highly
enthusiastic with all they do. I have never had any concerns with the care given. Dauntsey House is a no-frills down-to-earth home from home what you see is exactly what you get. What more could you want for your nearest and dearest?
Top marks for all.

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Review from Mags (Daughter of Resident) published on 9 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the last three years of my mother's life she was extremely happy at Dauntsey House. The staff al became like family to her and she could not praise them highly enough. Sadly she passed away in October last year, but the loving care that she, and my sister and I received could not be faulted.
She died peacefully in her own "home" surrounded by such tender, loving care that I shall always be grateful to all the staff for their devotion.

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Review from Maryanne P (Daughter of Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was being neglected in a private care home where she had been staying in, so we moved her to Dauntsey where the carers care. Her personal hygiene was second to none her hair, nails, feet and teeth were always clean. Her room was fresh, her clothes were changed regularly she wasn't left in
dirty underwear or outerwear. She was showered and bathed regularly and encouraged to join in quizzes and sing-alongs. The carers were friendly and attentive. They chatted and laughed with her. When she became bedridden they made sure she was turned regularly and creams rubbed into her so no sores.

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Review from Michael P (Son of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My old mum was at another care home, but the level of cleanliness and care was not good, I therefore transferred her to Dauntsey House in West Lavington. The level of care she received at Dauntsey House, was excellent, all the staff treated her as if she was their mum! they were caring, clean and highly
efficient to mums personal needs, bathing and cleanliness in person and dress dramatically improved. I have nothing but praise for all the kindness shown by all the staff.

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Review from Susan C (Daughter of Resident) published on 28 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional staff, good activities, food was always great. Always treated with kindness and dignity. Better value than similar care homes in the area that didn't have the same level of activities or that showed genuine care for their residents like this home does.

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Review from Liz (Daughter of Resident) published on 26 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We felt very lucky to have found a room for mum at Dauntsey House. The photos do not do the place justice. There is a lovely comfortable, homely atmosphere with the furnishings, books and a pet cat all making the house feel more like home.
The staff are a wonderful team. Nothing was too much trouble
for them and with only 20 residents to look after, they all knew each person as an individual and cared for them with genuine warmth and respect. Larger homes may have more impressive facilities but I think the warm family feel amongst residents and staff at Dauntsey house is irreplaceable.
Mum was given excellent care during her time at Dauntsey house. I couldn't have wished for better.

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Review from Alison H (Daughter of Resident) published on 26 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dauntsey House is care home with warm caring staff who care for each resident individually, treating them with warmth, respect and dignity and with a sense of fun. Our mum always looked happy and cared for and she enjoyed the food provided. Dauntsey is as close to a persons own home you could wish for.
If you want a happy, relaxed home then I would recommend it. The staff and residents always looked happy and we were always welcomed. The 'good' marks should be 'very good', we never had any worries or concerns and staff would let us know what was needed, which also makes them good at communicating. They are supported very well by the GP and community nurses. The team is hard working, dedicated and kind.

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Review from Carol P (Daughter of Resident) published on 19 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt completely happy with care and attention my father received during his respite stay at Dauntsey house.
Staff were caring, compassionate and welcoming. I felt reassured my father being there. I would use this service again without a doubt. Wonderful management and staff.

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Review from Nancy H (Brother of Resident) published on 8 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is very pleased how well its worked out living at Dauntsey House. The staff are wonderful loving caring people. There is nothing more to say we are very very lucky. Lets have more places like this.

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Review from Beth J (Daughter of Resident) published on 8 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been at Dauntsey House for nearly 3 years. The staff are excellent, very caring, supportive and nothing is too much trouble. There is a lot of flexibility around things like meal times, menu choice and activities. The environment is very friendly and relaxed. The home is old with some lovely
features like big windows but is always kept warm, it has the feel of a country home hotel. We are very happy that mum has been able to stay here.

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Review from Joyce (Sister of Resident) published on 24 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think my brother is well looked after and we are very pleased that we chose this home. My brother is very happy here.

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Current Review Score: 9.4 (9.423)

Overview of Review Score

The Review Score of 9.4 (9.423) out of 10 for Dauntsey House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.723 for Dauntsey House is calculated as follows: ( (63 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 83 Ratings = 4.723

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for Dauntsey House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 21 registered maximum number of service users is 4.2, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Dec 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Stephen

Stephen Press

Job Title: Owner

Joined: 2005

Stephen purchased Dauntsey House Care Home in 2005.


He has been working in care since he was 15 years old at The Avenue Care Home owned by his family. Steve became a Registered Nurse at the age of 21 and gained experience with the NHS as a staff nurse. Steve retains his RGN status today. In 2006 he became the owner/director of The Avenue Care Home followed by Blackbrook House. He obtained his Diploma in Management at the same time.


Rayna

Rayna Read

Job Title: Registered Care Manager

Joined: 2022

Rayna became the Registered Care Manager for Dauntsey House in 2022. Since leaving college in 1997, she has been involved in the Health and Social Care Sector. Starting a career in childcare she moved to adult care in 2010. Rayna has obtained her Level 3 in Health and Social Care and Level 5 in Health & Social Care Leadership and Management.


Prior to arriving at Dauntsey House Rayna was a Registered Care Manager for two other care providers and offers a vast amount of knowledge and experience in the role.


Frequently Asked Questions about Dauntsey House

What types of Care is Dauntsey House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Dauntsey House provide?

Palliative Care, Day Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Dauntsey House have?

There are 19 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Dauntsey House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Dauntsey House to the centre of Devizes?

5.1 mile(s) as the crow flies, distance by road may be significantly further.