Fairfax House

85 Castle Road, Salisbury SP1 3RW
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9.5 11 Reviews
  • Fairfax House, Salisbury
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Care Provided by Fairfax House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Owner
  • Salisbury Christian Care Homes (Fairfax House) Ltd
  • Person in charge
  • Amanda Pearcey (Manager)
  • Admission Criteria
    • Private and Local authority admissions welcome
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2002
    • Number of floors: 2

Funding & Fees Guide for Fairfax House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting can happen at any time day or night, all the team ask is if you are visiting over a meal time, please let them know in advance so they can offer you a meal or put a meal by for your loved one


  • Parking

  • The Home have parking on site


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Fairfax House Reviews (11)

9.5

Fairfax House has a Review Score of 9.5 (9.545) out of 10, based on 8 reviews in the last 2 years. Over all time Fairfax House has 11 reviews.

Overall Experience

  • 9
  • 2
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Date Published

11
8
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3

Review from Mandie T (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum stayed at Fairfax House for 18 months. She had dementia. Her health was up and down. I loved Fairfax because everybody gathered in the lounge each day for activity, it was a family atmosphere. When Mum became Ill, I cannot tell you how much they tried, one lunchtime she had 3 different things
to eat before they found something she would tolerate, no question asked.
The care was exemplary, on discharge from the hospital she was bathed and her hair washed, such caring touches, right up to the end. I cannot thank the staff there enough for the care of my mum.
I would not hesitate to place a family member there.

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Review from Susan F (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Fairfax House for the past 5 years, she is contented, and well settled and has formed good relationships with all the staff who are constant and have been there throughout. Being a small home there is a family feel and plenty of activity. I am reassured that my mum is
in a good place.

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Review from Clare H (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have been very welcoming throughout the "onboarding process". Over the last month or so, Mum has received very good support and kindness in her efforts to settle into care living having lived by herself for many years. It feels as if Mum has a very nice "family" looking after her from the
friendly staff.

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Review from A M (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was in need of residential care and Fairfax House was recommended by 3 people I knew. Mum and I went to look around and we were very impressed with the friendly staff and the home-from-home atmosphere. Mum then went for 2 weeks of respite and has decided to stay. Mum has made friends and she
has become her old self again as she is no longer lonely. The home is a hub of activity and is like one big family. I was very anxious about how mum would make the transition from her home to a care home setting. Mum of course naturally misses her home but the staff understand and are supporting mum, my brothers and me through this transitional time.

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Review from Clare P (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has Alzheimer's and has been living at Fairfax House for almost 7 years, obviously deteriorating considerably during that time. The management and staff have always been incredibly caring, supportive and kind to our whole family and my mum is treated as an individual, with her needs recognised
and extremely well taken care of. Mum doesn't spend much time in her room, preferring to be in the lounge with the other residents where she feels comfortable and at home. The staff get to know everyone's personalities, likes and dislikes, care for all the residents incredibly well and allow them to be themselves which is so important. They really do their best to accommodate everyone's needs and I know that my mum is well looked after and treated with kindness and love.

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Review from Adrian S (Next of Kin) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Such a lovely friendly place Mum is so well looked after. Such lovely staff and entertainment is a regular thing. Mum especially enjoys the sing-alongs and the animal show. I would recommend this home to anyone. Good on you Fairfax House

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Review from Roger E (Son of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to live at Fairfax House in February 2021 (until her death in April 2024) because her dementia and Alzheimer's were making it impossible to live independently. Fairfax House is certainly not the smartest home but the care provided was second to none. Being small and independently owned meant
the care was more personalised and all of the staff knew all of the residents well, their individual needs and preferences. It felt very much ' family'. My mother was treated with respect and dignity especially as the disease progressed and remained very happy there up until the end. There was honestly never a time when staff weren't available immediately if needed.. something that most other care homes cannot claim. My relationship and communication with the manager and staff were also excellent and gave me complete peace of mind.

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Review from L G (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so glad that my mother moved to Fairfax House a few years ago, the care she has received has been truly outstanding. Mum has advanced dementia and thinks she is staying in a hotel. Unfortunately, she has needed to attend Salisbury Hospital quite regularly as an outpatient, the staff are so accommodating
and take her to her appointments. There are always planned activities at Fairfax for the residents and interesting pre-arranged visitors, there are regular singing and dancing activities arranged which mum loves. The GP visits regularly. Mum continues to have regular appointments with the hairdresser at the in-house salon and visits the park and local pub, which she really enjoys. The food is amazing, and the residents all dine together. Birthdays are always celebrated with homemade birthday cakes, making all the residents feel so extra special.
All the staff are so friendly, welcoming and caring. I would highly recommend Fairfax.

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Review from Chris B B (Son of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfax House has looked after my mother exceptionally well for the last three years. The care, patience and kindness of the staff is outstanding, particularly given the dementia that my mother and others have in the home. While on initial inspection, Fairfax may appear a little run down, it is a friendly,
supportive, and, when possible, fun place for elderly and vulnerable people.

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Review from David S (Son of Resident) published on 18 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are always very polite and helpful and they are also always kind and loving to my mother. I do believe that she is in the right place for her needs and this is born out by the fact that, even though she is 94 years old, she is undoubtedly calmer and fitter than she was when she moved into
Fairfax House 14 months ago. I definitely believe that her specific needs are better met than they were before. I like the fact that she spends most of the day not in her room but in the main part of the house where people are coming and going. My only real gripe is that the decor is very old-fashioned and tired but this is a cosmetic detail.

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Review from Pauline B (Daughter of Resident) published on 21 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum hasn't been the easiest of ladies to settle, but the loving, caring attitude of all the care staff, means I know Mum is getting the best care 24/7 and sadly she needs it... she was living alone in her bungalow and deteriorating swiftly. Thank you for all the wonderful care you give her and us
as a family, you are wonderful xx

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Current Review Score: 9.5 (9.545)

Overview of Review Score

The Review Score of 9.5 (9.545) out of 10 for Fairfax House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.745 for Fairfax House is calculated as follows: ( (73 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 94 Ratings = 4.745

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Fairfax House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Fairfax House

What types of Care is Fairfax House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fairfax House provide?

Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fairfax House have?

There are 20 Single Rooms.

What are the Facilities & Services at Fairfax House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Fairfax House to the centre of Salisbury?

0.9 mile(s) as the crow flies, distance by road may be significantly further.