Ferfoot Care Home

Old Hardenhuish Lane, Chippenham SN14 6HH
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9.8 43 Reviews
  • Ferfoot Care Home, Chippenham
Ferfoot Care Home is a sympathetically converted large family home built in 1902, and is located in the attractive market town of Chippenham, providing the highest standards of residential and residential dementia care for up to 52 elderly people. The home offers trial stays, short stays, convalescent care and long-term care for individuals or couples.

The dedicated care team works closely with residents and loved ones to provide the highest quality of specialist dementia care. The teams create a life story for each resident, helping to ensure that care and activities take into account each resident’s individual life experience, whilst care needs are always met.

This specialist approach enables the care team to support people with complex needs, assisted by the layout and concentration of the communal areas. The secure, enclosed garden provides a sense of peace and tranquillity and is open to residents and visitors at any time.

The home has an excellent reputation in the local area and maintains strong links with the community.

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Care Provided by Ferfoot Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Roxana Boldeanu (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
    • Single Rooms with ensuite Wet Room (7)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2006

Funding & Fees Guide for Ferfoot Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,500
    • RESPITE Self-Funded Residential Dementia Care from £1,500
  • (these prices are only a guideline, please contact Ferfoot Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Ferfoot operates an open visiting policy, helping friends and family to visit with residents at times convenient for them.


  • Parking

  • The home has a large, accessible car park for visitors.


Ferfoot Care Home Reviews (43)

Total of 43, showing 41-43
9.8

Ferfoot Care Home has a Review Score of 9.8 (9.780) out of 10, based on 14 reviews in the last 2 years. Over all time Ferfoot Care Home has 43 reviews.

Overall Experience

  • 30
  • 13
  • 0
  • 0
  • 0

Date Published

43
7
10
14
29

Review from J N (Daughter of Resident) published on 5 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very caring. Always told if there has been a problem.

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Treated with Dignity

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Review from Mary P (Wife of Resident) published on 23 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been in Ferfoot since January 2015. I have been very happy with everything at the home, it is a bright cheerful surrounding. The staff are excellent from the manager to the laundry ladies and cleaners, they can't do enough to make the residents have great care. The staff are always looking
out for the families and are always willing to help whenever they can. I go in most days and it is made easier by the welcome service. Keep up the good work.

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Review from Jean M (Wife of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was in Ferfoot Care Home for 18 months. He had vascular dementia. The care that he received was excellent. The staff showed him kindness and understanding. They were also very very kind to myself and the family. Sadly my husband passed away on March 9th 2016.

Reply from Nicki Stone, Home Manager at Ferfoot Care Home

Thank you for your kind review of Ferfoot Care Home. Your husband was a charming, lovely man and all staff were extremely fond of him. It was a privilege to support and look after him, he will be sorely missed.


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Current Review Score: 9.8 (9.780)

Overview of Review Score

The Review Score of 9.8 (9.780) out of 10 for Ferfoot Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.780 for Ferfoot Care Home is calculated as follows: ( (130 Excellents x 5) + (32 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 164 Ratings = 4.78

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ferfoot Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Roxana

Roxana Boldeanu

Job Title: Home Manager

Roxana is our Home Manager at Ferfoot Care Home, here’s a little bit more about herself and the home in her own words:


“As the Home Manager, I believe that our residents should be treated with the highest quality of care possible and endeavour to ensure that my team and I always maintain this. I lead by example and involve myself in the day-to-day life of the home as well as making Ferfoot a happy and enjoyable place in which to live and work. I take a lot of pleasure from spending time with relatives and residents, understanding the important contribution that these relationships make to the successful running of a care home.


I have over 15 years of experience in the care sector having worked in various roles including carer, senior carer and deputy manager, prior to then becoming home manager. All my roles have given me insight and knowledge which I draw upon each day and share with my team.


It is important to me to develop team members to achieve their best, which means that together we make a difference in the lives of each of the residents in our care.”