Somerhill Care Home

Little Somerford, Nr Malmesbury, Chippenham SN15 5BH
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9.8 47 Reviews
  • Somerhill Care Home, Chippenham
Somerhill House Care Home has two buildings on a large site with a field to the south providing expansive views over the vale of Dauntsey. The original historic building has benefited from the addition of a state of the art nursing facility.

The new building has large rooms with generous sized wet rooms. The residents lounge is augmented by a coffee shop/bar and residents can enjoy hair and beauty treatments in their own salon.

The nurse manager and his experienced team ensure the delivery of quality care specifically designed to meet each individual resident's needs.

There are terraces where residents can sit, entertain their visitors, dine and take afternoon tea. The large landscaped gardens can be enjoyed by residents and their families.

The dedicated activities organiser ensures a full programme of varied activities are provided in the home.

Somerhill House recognises the importance of food as a pleasure and also a nutritional aid to nursing care. The experienced chef and the team ensure the delivery of delicious meals with choices and also catering for specialist diets. The chef attends residents meeting where menus are discussed.

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Care Provided by Somerhill Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Linda Brown (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Single Rooms with ensuite Wet Room (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Somerhill Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,485
    • Self-Funded Residential Dementia Care from £1,485
    • Self-Funded Nursing Care from £1,485
    • Self-Funded Nursing Dementia Care from £1,485
    • RESPITE Self-Funded Residential Care from £1,485
    • RESPITE Self-Funded Residential Dementia Care from £1,485
    • RESPITE Self-Funded Nursing Care from £1,485
    • RESPITE Self-Funded Nursing Dementia Care from £1,485

  • Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.
  • (these prices are only a guideline, please contact Somerhill Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • A telephone call to make an appointment is recommended although casual visitors are always welcome.


  • Parking

  • There is a car park at Somerhill House.


Somerhill Care Home Reviews (47)

Total of 47, showing 1-20
9.8

Somerhill Care Home has a Review Score of 9.8 (9.774) out of 10, based on 20 reviews in the last 2 years. Over all time Somerhill Care Home has 47 reviews.

Overall Experience

  • 39
  • 8
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Review from D G (Daughter of Resident) published on 10 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was made to feel very welcome in this friendly and well-run care home. The staff are marvelous, the facilities clean and bright and the garden brings the outside inside. I feel very fortunate to be able to make this my father's final home.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

I am so pleased that you feel Somerhill is so great. We aim to portray a friendly, homely atmosphere that is relaxed and welcoming. It is a pleasure having your Dad here. I will share the review with the rest of the team.


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Review from Sarah W (Granddaughter of Resident) published on 13 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We had a warm welcome on arrival. Gran was spoken to and treated with respect. Great office stay, always speak to you, and are personable.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for taking the time to complete a review for Somerhill. We strive to welcome visitors warmly and create a homely atmosphere. It is pleasing to hear that your Gran was being respected and that your overall experience was very positive.


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Review from Patricia G (Sister of Resident) published on 27 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience was very good. All staff showed a caring attitude and willingness to help both patients and visitors. All the residents appeared happy and content.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for submitting a review. It is very pleasing to know that the overall experience was positive. The staff team are extremely welcoming and friendly and always does their best to assist residents and visitors. We try to make the experience of the home a happy one for everyone.


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Review from B M (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are exceptionally caring, kind, and helpful, both to my Mother and my Brother and I. The manager and clinical manager are always supportive and willing to listen to any concerns or queries and will always try to sort out anything we raise promptly. We are very happy that our Mother is so well
settled and cared for.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

We are so pleased that your mum is happy and settled at Somerhill. Our aim is to provide person-centred care to Mum and being open, supportive and willing to listen enables us to address anything as and when needed. I hope your mum and yourselves continue to be happy and feel supported by the Somerhill team. Thank you for your kind words which I will share with the team.


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Review from A M (Son of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the whole experience of this great care home.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for a super review. It is very pleasing to hear that you are so happy with everything and it is a pleasure to be looking after your mum.


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Review from Michael O (Son of Resident) published on 8 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum received excellent end-of-life care at Somerhill Care Home. She was in the gentle hands of the nursing and caring staff who were kind, attentive and professional at all times. The manager was very welcoming, easy to communicate with and genuinely caring. The rooms were lovely and comfortable.
The setting and grounds are stunning. Thank you to the Somerhill Care Home team for the compassionate and professional care you provided for my mum.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for taking the time to complete the review and giving us lovely feedback. It is very reassuring to hear your observations regarding our staff team, they all go above and beyond to care for our residents. I will share your feedback with the Somerhill team.


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Review from Sandra N (Daughter of Resident) published on 5 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Somerhill, little Somerford for just over 3 weeks at the end of his life. The care he was given by everybody from the laundry ladies, nurses, care staff and the manager was superb. It made the situation so much easier for me to deal with. The staff were so very kind when he passed away
so quickly and I will always remember and be so thankful for every moment of his time spent in the care of Somerhill. Many thanks to you all the wonderful staff.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for taking the time to review Somerhill. I am very pleased it was such a positive experience and that we were able to support you and your dad with his End of Life care. We will remember him fondly.


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Review from Thomas E (Nephew of Resident) published on 14 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is looked after by absolutely lovely caring staff who are always amazingly kind and patient. The atmosphere in the home is lovely and welcoming. When my aunt arrived she was underweight and stressed and anxious and in the months since she has been with you she has really blossomed and seems
so much better.
I am so grateful. You really all do a brilliant job! Thank you.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Many thanks for taking time to review Somerhill and for the review to be so wonderful. It is lovely to hear you are so pleased with how your Aunt has progressed while she has lived with us and that the experience is positive. I will share the review with the team who will be thrilled with the review.


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Review from Ian K (Brother of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother was very well cared for during his end-of-life care. The senior staff were all friendly, helpful and respectful towards my brother and the rest of the family. I was kept notified all through the last weeks of his life. The nurses and support staff were all very kind and preserved my brother's
dignity all through his time at Somerhill. The room was excellent, ensuite, modern, well-maintained and spotlessly clean.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your lovely review and for taking the time to do the review. I will share the feedback with the team.


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Review from Marion V (Cousin of Resident) published on 21 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin received wonderful care during her seven years at Somerhill Care Home.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you so much for taking the time to leave us such a lovely review. Your cousin was an absolute pleasure to know and an inspiration to us all. I will, of course, share your lovely comments with the Somerhill team.


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Review from Jamie D (Son of Resident) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Somerhill since September 2023. The experience has been brilliant. The staff have always been cheerful, smiling and always looking out for Mum. Most of my mum's children live in the United States so knowing that she has such a great team that cares for her is very reassuring.
My mum has the great privilege of having siblings and friends visiting frequently and all are welcomed by the Somerhill staff. The grounds are wonderful and Mum loves being out there and playing with her dog when she visits.
Thank you for the care you deliver.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your review. We are so pleased that Somerhill Nursing Home is viewed in such a positive light. We have enjoyed getting to know your Mum and she is a pleasure to have with us. Mum being able to have her siblings and friends visit is such an important part of her life. She thoroughly enjoys seeing her sister who brings her dog to spend time with her.


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Review from Hywel E (Son of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been at Somerhill for the past ten months and the care, love and compassion that he has been shown has been second to none. The staff always try to make my dad laugh and it is apparent that his happiness is of the upmost priority to all that care for him. The peace of mind that I get from
Dad being there is immeasurable.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your great review. Our vision is for our residents to feel a sense of security, contentment and a sense of belonging and I believe your dad has achieved this.


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Review from Dawn T (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The end-of-life care given to my Mum and the support shown to our family, by all at Somerhill, was in every respect, excellent. At a devastating time, the manager and the team of carers, nurses and domestic staff were always kind, thoughtful, professional and genuinely caring. We were made to feel so
welcome and Mum was treated with dignity, respect and compassion.
Thank you.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your great review. I am pleased that we were able to support you and your family through the difficult journey at the End of your Mum's Life.


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Review from Brenda F (Daughter of Resident) published on 16 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I must congratulate Somerhill Care Home for an excellent Christmas Day. The family and my mother had a fabulous day! The staff were amazing!

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

I am so pleased that you had a brilliant Christmas Day with your mum. This is such a special time of year for many, and to be able to have a family Christmas meal and spend time together as you wish is the aim of Somerhill Nursing Home.


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Review from Martin C (Nephew of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall experience was good. The staff were friendly, helpful and caring, however, training or new/inexperienced staff could be improved. More attention to dietary requirements and preferences would have helped.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your honest views. I am pleased the overall experience was good and that the staff were friendly, helpful and caring. We have a robust in-house training in place for all Cedar Care staff however, we do not do this with the agency staff and this is possibly the staff who may have appeared new/inexperienced. I take on board the reference to the dietary requirements and preferences and will aim to improve this area of the service.


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Review from Peggy B (Mother of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good, no complaints at all. Will be even more wonderful when completed. Thank you for looking after my beautiful daughter.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

I am so pleased you are happy with Somerhill Nursing Home and the service provided. We look forward to the gardens being completed but there is now a vast area that can be accessed and we are able to admire the beautiful view. It is a pleasure to have your daughter living here and being able to enjoy the environment.


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Review from C A (Daughter of Resident) published on 28 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I attended the Summer Garden Party with my father. Despite the rain making frequent appearances, the manager and her staff worked so hard to ensure all the residents had an enjoyable and memorable day. The manager's ‘leaf dance’ will certainly be remembered by residents and staff alike! The care staff
were, as usual, very attentive and thoughtful. Thank you to all staff for your hard work.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you very much for your review. I am so glad you enjoyed the Summer Garden Party, I know the residents did. The 'leaf dance' was inspired by the atmosphere and the entertainer. Your kind words are much appreciated.


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Review from Karen M (Daughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father resided at Somerhill Care Home for five months before he passed. He received the highest level of care, compassion and love from all of the staff. My father suffered with dementia and at first, was very confused about where he was when arriving in the care home. The staff worked tirelessly
to ensure my father felt safe and he believed he was back at home. We shared meals with him in the dinning room which we were able to book on a number of occasions. The grounds have recently undergone a major upgrade with accessible paths, lawn, flowers and seating areas. The home is a lovely place for a loved one.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for this wonderful review of the care given to your father and yourselves at Somerhill. The fact that families are left with positive memories at such a difficult time is all the reward the team would wish for. I know that these reviews will be used by others when looking to choose a home for their loved ones. So thank you for taking the time to complete it.


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Review from Joyce K (Friend of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Each time I visit, there is a lovely atmosphere. All staff are kind and caring with the residents. There is a happy atmosphere. It's well-maintained and clean. The resident I visit speaks very highly of the manager and the staff.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for a lovely review. We are so pleased to have such positive feedback.


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Review from S R (Daughter of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I very much appreciate the wonderful care that both my mum and dad have received at Somerhill. The carers have been like family to my mum, especially during her final days.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for the lovely review; your parents were a pleasure to care for and were very much a part of The Somerhill family.


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Current Review Score: 9.8 (9.774)

Overview of Review Score

The Review Score of 9.8 (9.774) out of 10 for Somerhill Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.774 for Somerhill Care Home is calculated as follows: ( (185 Excellents x 5) + (47 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 235 Ratings = 4.774

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Somerhill Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Dec 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

No image found

Linda Brown

Job Title: Home Manager

Linda manages the Somerhill care home and overlooks day-to-day activities.


Frequently Asked Questions about Somerhill Care Home

What types of Care is Somerhill Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Somerhill Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Somerhill Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Somerhill Care Home?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Somerhill Care Home to the centre of Chippenham?

7.8 mile(s) as the crow flies, distance by road may be significantly further.