Review from Derek B (Son of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience

My mother was very happy here, during her fourteen-month stay. She suffered from dementia but they dealt with her arrival with kindness and respect. When we visited we found all staff to be caring and polite and my mother always said goodbye to us with a smile and a wave. We noticed in the months before

she died, the increased activities improved her well-being. Our only criticism would be the design of the bathrooms. The staff were all beautiful people.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you for your compliments. It was a joy to have your mother here with us.

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Review from Deborah W (Niece of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience

My aunt has been at the care home since 2016 and has enjoyed her time there. In the beginning, she was in the old building and then moved to the new one. She enjoyed and partook in all the activities for the first few years. They were excellent, and as far as I know, still are. My aunt was bedridden

for a couple of years and received excellent care. During her final days, her care could not have been better. The staff were compassionate and caring to my aunt and myself. Treated her with dignity and respect throughout. High recommend.

Reply from Linda Brown, Somerhill Home Manager at Somerhill Care Home

Thank you very much for your marvellous review. We are pleased that your Aunt enjoyed living here and joining in with the activities and that the care given was excellent.

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Review from Mark S (Son of Resident) published on 26 December 2022
Submitted via Postal Card • Report

Overall Experience

I remain very impressed with all that Somerhill Care Home and the staff did for my mother. Nothing was ever too much trouble. Staff are always kind, friendly and helpful. Thank you.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Somerhill Care Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Paul S (Son of Resident) published on 12 December 2022
Submitted via Postal Card • Report

Overall Experience

Very happy with the level of care and service provided to my mother. They went above and beyond from the time Mum entered the home in July 2021 until her last hours - being beside her and giving her final care. Thank you to all the team at the care home.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Somerhill Care Home

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The Cedar Care Family.

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Review from Joan F (Respite Resident) published on 8 November 2021
Submitted via Postal Card • Report

Overall Experience

I found my stay at Hill House to be much better than I anticipated. Staff very good; warm, friendly and efficient. I would be willing to return there when necessary. Just wish costs were considered lower, but I am from Yorkshire.

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Review from Denise H (Daughter of Resident) published on 1 June 2021
Submitted via Website • Report

Overall Experience

My mother has multiple health problems and the staff at Hill House have been outstanding in their care and concern for her. Everyone is gentle and kind and they keep me informed every day as to what is happening.
My family are very grateful for all their help and our mother couldn’t be in a better

place.
I can’t recommend them highly enough.

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Review from A R (Resident) published on 7 April 2021
Submitted via Postal Card • Report

Overall Experience

Everybody is helpful.

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Review from K A (Daughter of Resident) published on 10 February 2021
Submitted via Postal Card • Report

Overall Experience

My mother has been well cared for at Hill House for the last nine years. The staff treat the residents as they would treat members of their own family - with love and respect. It has been a huge reassurance to me that my mum has been a resident in Hill House, especially over the last year. Thank you

to all the wonderful staff and for all you do.

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Review from Susan E (Daughter of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience

Hill House have been utterly lovely throughout the pandemic and provided such kind attentive care. It is a delight to see Mum's face light up when the carers come into the room when we are on a video call and gives us such comfort. Whilst it has been heartbreaking not being able to see Mum in person

during the pandemic, we know that Hill House are doing everything correctly and keeping Mum safe, well and happy and we couldn't be more grateful.

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Review from S F (Sister of Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience

I have been constantly in awe of the amazing care, patience and love that my sister has received from the team at Hill House. The professionalism and dedication of all the staff have created a wonderful, safe and caring home where my sister feels secure and valued and I am so grateful for the calm devotion

she has experienced throughout the pandemic months. I also appreciate the time they find to keep me fully updated on any changes in my sister's condition. I am constantly reminded that she is in the most perfect of environments.

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Review from A D (Daughter of Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience

Although we've only managed 1 visit since March, our father is quite content with living in Hill House and receiving regular virtual assistant 'drop-ins' (he is blind and so cannot use a phone). I accidentally listened in to a catheter change recently and the nurses were very kind and patient with him,

even though he kept repeating himself. We receive regular updates of any medical issues and feel he is in the best place.

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Review from Nina C (Resident) published on 30 December 2020
Submitted via Postal Card • Report

Overall Experience

I'm very happy staying here. The carers are kind and considerate.

Reply from Maria Rapaso, Manager at Somerhill Care Home

We appreciate your positive comments and are very happy to have you here with us.

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Review from E W (Resident) published on 30 December 2020
Submitted via Postal Card • Report

Overall Experience

I am looked after.

Reply from Maria Rapaso, Manager at Somerhill Care Home

It is reassuring for us to know that you feel looked after.

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Review from P C (Resident) published on 18 December 2020
Submitted via Postal Card • Report

Overall Experience

My one difficulty is, although I wear hearing aids, I have trouble understanding some of the carers. They are very willing but I sometimes get confused in making them repeat so often.

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Review from Michael R (Resident) published on 16 December 2020
Submitted via Postal Card • Report

Overall Experience

My experience of living here has so far been excellent. This is a brilliant care home.

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Review from J H (Son of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience

Care is of the very highest quality.
A caring, well managed, well-resourced home with a stable, friendly, professional staff at all levels. I cannot recommend Hill House enough.
Staff were also very supportive for me during mother's final illness.
I shall not forget their kindness.

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Review from Melanie T (Daughter of Resident) published on 24 February 2020
Submitted via Postal Card • Report

Overall Experience

Hill House has a wonderful warm and welcoming atmosphere. The staff all go the extra mile to ensure that your loved one is well looked after. All the staff are extremely friendly and kind-hearted, making sure your every need is catered for. The quality of care is second to none, with a sensitive approach

whatever the situation.
The food is lovely. Well done to all at Hill House - truly inspirational.

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Review from E C (Daughter of Resident) published on 3 January 2020
Submitted via Postal Card • Report

Overall Experience

My mother is 96 and is very happy being cared for at Hill House Care Home. All of the staff are extremely caring, kind and considerate to both their patients and visitors. Nothing is ever too much trouble for them. The house is warm, cosy and has everything anyone could possibly need.

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Review from Jackie P (Friend of Resident) published on 18 November 2019
Submitted via Website • Report

Overall Experience

Hill House is a really lovely, homely and safe environment for the residents. The staff are extremely welcoming and friendly. They always make time for a chat with residents and guests alike. My family have been visiting a friend here for over a year and have always been very impressed with the quality

of care and general provisions. They have access to day trips and plenty of activities within the home for those who cannot travel. The rooms are also wonderful, very clean and homely with en suite bathrooms with automatic lighting. A lovely happy place to live.

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Review from Susan L (Daughter of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience

Myself and all my family have been very impressed with Hill House, from the time we spent talking about our parent's needs and through to the 'moving in'.
All rooms are so light, bright and cheerful, which reflects through to the staff working there. Nothing is too much trouble for any of them. We

are so very pleased that during a very traumatic time for us, we have been looked after so well.
A huge thank you to all the staff and management, to have removed a lot of stress from ourselves. We know our parent is being very well looked after!

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Somerhill Care Home

Care Provided by Somerhill Care Home

Good to Know

Funding & Fees Guide for Somerhill Care Home

Facilities