Updated March 2024. Exact fees depend on the specific care requirements of each individual following assessment.
Kingston House has a Review Score of 9.8 (9.757) out of 10, based on 13 reviews in the last 2 years. Over all time Kingston House has 46 reviews.
Review from P D (Wife of Resident) published on 12 July 2017
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Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from J B (Daughter of Resident) published on 12 July 2017
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Overall Experience
5.0 out of 5
Mum has friends at home and enjoys spending time with other residents. She can take part in a range of activities if she wishes to. She really enjoys her food.
We have recommended this home to others. We looked at several ourselves before choosing Kingston House due to its location, standard of care, staff and generally homely and welcoming atmosphere.
Mum says she is very happy and satisfied with the care given.
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Review from Bryan J (Son of Resident) published on 30 October 2015
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Overall Experience
5.0 out of 5
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Treated with Dignity
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Review from Joyce P (Husband of Resident) published on 28 October 2015
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Overall Experience
4.0 out of 5
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Treated with Dignity
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Review from Beverley S (Daughter of Resident) published on 28 October 2015
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Value for Money
Review from Malcolm (Son of Resident) published on 28 October 2015
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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The Review Score of 9.8 (9.757) out of 10 for Kingston House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.757 for Kingston House is calculated as follows: ( (116 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 152 Ratings = 4.757
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Kingston House is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Jul 2024
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Job Title: Home Manager
Hi, I’m Catherine Beswick, and I’ve been the manager at Kingston House since 2020. I’ve actually been here since 2004 and have had many different roles over the years.
I started as a Kitchen Assistant, and after a while, I was asked to join the care team. I really enjoyed it and decided this was where I wanted to build my career. From there, I moved into roles like Care Assistant, Relief Senior Carer, Dementia Unit Leader, Care Supervisor, Deputy Manager, and eventually Manager.
My favourite role was definitely being the Dementia Unit Lead. Lavender Lodge, our dementia unit, was a new project for the home, and I loved being part of creating it from the ground up and working with the local healthcare team.
What I really love about Kingston House is how homely and cosy it feels. We have 43 bedrooms, but it still feels intimate, with a real sense of community. We always want residents to feel at home and be involved in decisions. For example, when we redecorated the dining room, we let residents pick the paint colours, and they loved being part of the process!
We also aim for everyone, who wishes to, can continue with the hobbies they loved before moving in. One resident loves swimming, so we arranged weekly trips to the local pool for him.
At Kingston House, everyone is made to feel welcome and valued. This is part of what makes Greensleeves Care so special. As a not-for-profit, everything we do is focused on making sure our residents get the best care possible.
Job Title: Family Liaison Manager
Joined: 2019
My role at Kingston House is to offer support and advice to families who are looking for care for their loved ones. There is no greater reward for me than helping people on this journey into finding the right home. Away from work I love to spend time with my family and friends.
Job Title: Senior Carer
Joined: 2017
I have worked in care for over 40 years and at Kingston House for three years. I greatly enjoy my role but particularly knowing I have made a difference to the residents’ lives. I feel privileged that people choose us to care for their loved ones.
Job Title: Care Assistant
Joined: 2017
I have worked at Kingston House for three years and in care home settings for over 16 years. I love my role and enjoy supporting residents with their individual care needs and how this is so different for each
person. I enjoy forming positive relationships with the residents I care for and ensuring they make the most of every day.
Job Title: Assistant Cook
Joined: 2018
I have worked in catering for 24+ years. I enjoy working at Kingston House, it’s a nice place with a homely atmosphere, the residents are lovely. I find the work rewarding and love the fact that I am making a difference to people’s lives. When I am not at work, I enjoy baking and decorating cakes.
Job Title: Activities Coordinator
Joined: 2019
I’ve worked in care for 30+ years in a variety of settings and roles, I’ve been at Kingston House for one year and this is my first role as in activities. I love my job, and enjoy spending time with the residents getting to know them. Learning about their likes and dislikes, supporting and enabling them to do the things they enjoy. I love finding new ideas to engage residents in and improve their quality of life.
Job Title: Bookkeeper
Joined: 2012
I’ve worked in finance for 33+ years. I have been working at Kingston House for 8 years now and really enjoy my job. I enjoy meeting new people and working with the residents and their family. I really love
hearing all the interesting stories our residents have to share about their life history.
