Our fees are charged per person, per week. We do not require a deposit and we do not require a guarantor. This will include the provision of personal care, food and drink (including snacks), heating, lighting, equipment, laundry, insurance of personal items (except individual items worth more than ÂŁ1,000), and
in-house activities.
Relatives and friends welcome to visit at any time during the day.
Ample parking for visitors at the home.
Middlefields House has a Review Score of 9.9 (9.901) out of 10, based on 24 reviews in the last 2 years. Over all time Middlefields House has 39 reviews.
Review from C B (Granddaughter of Resident) published on 27 January 2025
Submitted via Postal Card •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write a review. It is wonderful that you are able to visit your Grandad and that you feel the care, connection and love we have for all our family members. We love providing meaningful, encouraging and enjoyable activities for the whole community here at Middlefields House and it is lovely you were able to see the Christmas Party. We look forward to the coming year, which will include a variety of activities, visits, and services.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S A (Daughter of Resident) published on 18 December 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to give such an encouraging review for the whole team at Middlefield House. It has been the greatest privilege and joy to care for your Mum and wonderful to know that you can have peace in knowing that all her needs were met with great love, care and dignity.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ruth B (Sister of Resident) published on 13 December 2024
Submitted via Postal Card •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write such a kind and encouraging review. It is always a pleasure to welcome family and friends and join in with our family members here at Middlefield House on special occasions. The whole team work hard to ensure precious memories are made and everyone enjoys celebrating together. We are so pleased you were able to make use of our guest room to be here, despite the long drive and we hope you are able to visit again in the not too distant future. I trust you have a blessed Christmas - we have plenty of festivities taking place as Christmas is always a very special time here and all who are living with us will have a wonderful time.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E C (Sister of Resident) published on 12 December 2024
Submitted via Postal Card •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to review Middlefields and how lovely you were able to join your sister who is living with us on her birthday. All our family members enjoy their visits and it is such a blessing when they are still able to be taken out with their relatives. It is an absolute privilege and pleasure to care for all our family members and a joy to see them spending time with their loved ones. We look forward to your next visit and trust you all have a wonderful Christmas.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew S (Son-in-law of Resident) published on 18 November 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write such a thorough and encouraging review. The whole team here at Middlefield House work together with our family members' very best interests and care at heart. It is wonderful to know that this is evident from the moment you step in to visit Mum to the moment you leave and for you to know and have peace that she is well loved and deeply cared for. It is a joy to know that our Christian ethos is central to all that we do and a privilege to share faith not only with those who live with us but with relatives and visitors alike!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C P (Daughter of Resident) published on 3 October 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to give your review for Middlefields House. We have a great team who genuinely care about every aspect of life for all our family members, and recognise the value of a holistic, person-centred approach. We place a great emphasis on the way in which we care, and focus on providing fulfilled living for all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S C (Nephew of Resident) published on 2 October 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for your kind review and for taking the time to complete on behalf of your aunt. It is an absolute joy to have her living with us here are Middlefields House and wonderful to see her settling in, it is such a huge decision and does take time. She has already made some lovely friends in her household and is very loved by all the staff. It is such a blessing to be a blessing to those in need of our care and love.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G H (Husband of Resident) published on 2 October 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to write this encouraging review. It is wonderful to know that your wife is settling and for the family to recognise and be confident that in those times when she wants to come home, she is well loved and cared for. We are thankful for the wonderful facilities we have here at Middlefields House but of greater importance is how family members feel about living with us and that this is a home with a big heart (for relatives too!).
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andrew P (Son of Resident) published on 1 October 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for your encouraging review. It has been an absolute privilege to support your father, especially during and since your mother's passing. He has become such a valued member of the household and is loved by all. It is wonderful to see and know how involved he has become in our activities and how much he enjoys life here in every way!! Our heart is very much that Middlefields House soon became 'home' for all our family members and that lives are lived to the full!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for your review - we also believe the small household model meets so many of our family members needs, on so many levels and are thrilled that together with our Christian values running throughout every provision, you feel confident and fully assured that your Mum is receiving the very best care she deserves.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T B (Husband of Resident) published on 18 September 2024
Submitted via Postal Card •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to submit your review of Middlefields House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from SA S (Daughter of Resident) published on 15 August 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
It is wonderful to hear how involved your mum is with all that goes on at Middlefields House and how loved and cared for she feels. Our households are a real blessing as strong friendships are developed and spiritual fellowship readily available with some very special times of worship and prayer. We are thankful for all our family members and the whole team work hard to ensure every aspect of community life thrives! Thank you for your kind words - it's always such an encouragement to all.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J B (Daughter of Resident) published on 15 August 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for your kind review - we are thrilled to know how much your mother's well-being has improved since she joined our wonderful community at Middlefields House. It is always so encouraging when relatives see the difference our care makes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E N (Son of Resident) published on 15 August 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you so much for taking the time to write such a detailed and encouraging review. It is an absolute pleasure to care for your mother and to hear how valued and integral the community she has become a part here at Middlefields is for her. Our carers are second to none and we are thankful for the team and leadership that do such a fantastic job.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alex H (Grandson of Resident) published on 19 June 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for taking the time to give this review and for describing Middlefields as a calming home. It was a joy to care for your Nan and a privilege to be with her as she took her last breaths. We have a wonderful community here, and there is always plenty going on. We hope that all our family members enjoy a fulfilled and contented life, as your Nan did.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Teresa H (Daughter of Resident) published on 14 May 2024
Submitted via Website •
Report
Reply from Sarah Stockinger, Business Manager at Middlefields House
Thank you for your kind review Teresa. It is an absolute pleasure to have your Mum join our community and become such a valued family member at Middlefields House. It is wonderful to know she feels so at home with us and that you also feel so welcome and cared for as her daughter. It is such a privilege to enable all our family members to experience life to the full, knowing they are safe, well cared for and loved.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L S (Daughter of Resident) published on 16 October 2023
Submitted via Website •
Report
Reply from Chris Boyes, General Manager at Middlefields House
Thank you for taking the time to submit this review. I'm very pleased that your Mum has settled in so well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul S (Son of Resident) published on 4 October 2023
Submitted via Website •
Report
Reply from Chris Boyes, General Manager at Middlefields House
Thank you for these lovely comments. I will share them with the whole staff team here for their encouragement. It is a joy to see how well your Mum has settled-in to the home and, as you say, how she seeks to care for others as well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M T (Resident) published on 26 July 2023
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vanessa J (Daughter of Resident) published on 10 July 2023
Submitted via Website •
Report
Reply from Chris Boyes, General Manager at Middlefields House
What a delight to read this lovely review. We love to have your Mum with us and it's great to see that she has settled in so well. Thank you for your encouragement.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.901) out of 10 for Middlefields House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.901 for Middlefields House is calculated as follows: ( (259 Excellents x 5) + (21 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 283 Ratings = 4.901
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Middlefields House is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Dec 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Care Manager
Joined: 2009
Rali was born in a small town in Bulgaria near the Black Sea. After school, she qualified as a dental technician and then undertook further study to become a nurse.
Rali came to the UK in 2002 and took on the position of a care assistant in Devizes. In 2009 she joined the Pilgrims’ Friend Society at Leonora Home (now closed) as a care team leader. In 2019 she completed a diploma in Health & Social Care. When Middlefields House opened in August 2021 she was promoted to Deputy Manager and then to Registered Care Manager.
Rali has two children, a daughter and a son. She became a Christian as a teenager in Bulgaria and helped with Sunday School with her husband (at that time only a friend), organising activities and teaching the Bible to children who were living in poorer communities.
Job Title: Business Manager
Joined: 2024
Sarah's experiences within the education and financial sectors, in positions such as business manager, project manager, operational administrator, and training and competency manager, have given her a deep understanding of valuing and investing in people but guided by godly principles. Having devoted the past seven years to caring for her parents before their recent passing due to dementia, she views it as an honour to utilise her skills to support and develop the team while contributing to the growth of the business at Middlefield.
She is a wife and a mother of two adult children.
Job Title: General Manager
Joined: 2022
Friederike joined Pilgrims' Friend Society in February 2022 after 35 years in the health service working as a nurse, midwife and health visitor. Friederike is an Operations Manager and also leads the organisation's work in the provision of excellent care and dementia care (The Way We Care). Friederike works with The Way We Care Leads in the homes to support all staff to deliver high standards of care and continually improve practice. Friederike supports staff in delivering high-quality dementia care by providing training and advice.
Friederike is married to Nigel and they have 2 grown-up sons and a dog. She enjoys walking and gardening.
Friederike and Nigel worship at Widcombe Baptist Church in Bath where they are also on the children’s team and home group leaders.