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Longbridge Deverill House and Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 38 reviews in the last 2 years. Over all time Longbridge Deverill House and Nursing Home has 93 reviews.
Review from R B (Friend of Resident) published on 29 November 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you so much for the feedback. It's really nice to know that what we do makes a lot of difference to our residents and families. I will surely pass on the feedback to the team.
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Review from T S (Son of Resident) published on 23 November 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you for your review. We really appreciate any feedback and will surely pass it on to the whole team. Our priority is our residents, and we will always strive to provide quality care and customer service
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Review from Rosie I (Daughter of Resident) published on 20 November 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you for your feedback and review. We always appreciate and value your opinion and will use it to further improve our service. It's nice to hear that our team has made a difference and that our residents and family have been supported.
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Review from D J (Son of Resident) published on 31 October 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you so much for your review. this is much appreciated and will surely pass the message to all the team. our resident is our priority and we are always willing to support.
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Review from Gayle N (Daughter of Resident) published on 29 August 2023
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for the lovely review; we are pleased to hear that your mum was relaxed and smiling when at the home. Take care.
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Review from J S (Wife of Resident) published on 21 August 2023
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you for taking the time to complete a review, we will certainly take note of your comments regarding communication and ensure that this is shared with the team as part of lessons learnt.
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Review from A H (Husband of Resident) published on 26 July 2023
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Review from J H (Resident) published on 26 July 2023
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Review from A R (Stepson of Resident) published on 16 July 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you for the 5 star review. i will surely pass this to the team . our priority is the well being of our resident and will continue to do our best to further improve our service
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Review from M M (Wife of Resident) published on 16 July 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you so much for the great feedback. We are also delighted that he can now stay permanently in the home. I'm positive that he will continue to be well looked after.
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Review from P S (Wife of Resident) published on 11 July 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you for your feedback. We are currently looking at ways to improve our laundry service to better our service.
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Review from C C (Son of Resident) published on 11 July 2023
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We know my parents are being well cared for by dedicated staff who are always welcoming, engaging and genuinely care for my parents wellbeing.
Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you for the review. Our priority is the well-being of our residents and will always go up and beyond to support both residents, families and staff
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Review from J H (Daughter-in-law of Resident) published on 5 July 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you very much for the lovely review. this will be pass on to the team. we pride ourselves to be caring and value everyone's opinion. We always work in a person centre care to and ensure our residents well being.
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Review from P H (Son of Resident) published on 5 July 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you very much for the feedback. We always ensure to give quality care to all our residents and support families and friends. I will surely pass the lovely feedback on to the team.
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Review from A P (Friend of Resident) published on 5 July 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you for your feedback and review. We are always open to feedback and will use this to improve our service. we engage and empower our residents, staff and relatives to give us opinions and feedback to make the home a nice and homely atmosphere.
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Review from V V (Son of Resident) published on 5 July 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you for your feedback and review. We always appreciate and value your opinion and will use it to further improve our service
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Review from F C (Daughter-in-law of Resident) published on 13 June 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you so much for the feedback. It's always our pleasure to ensure our residents settle in well. I will surely pass the review to all the team.
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Review from A B (Son of Resident) published on 26 April 2023
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
The care and well-being of our residents are of paramount importance and we work hard to ensure that Longbridge Deverill provides a warm and homely feel with the option for families to personalise residents' rooms. Your comments on our Housekeeping Services are welcomed to ensure that we can improve our service going forward. If you would like to discuss your review in further detail please do not hesitate to get in touch.
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Review from David M (Respite Resident) published on 12 April 2023
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The rooms are very clean and well-kept to a 5-star rating. The food is always well prepared and excellent with the chefs taking their time to come and visit residents to ask them if they require any special dietary requirements. I've enjoyed every moment here at the care home and would recommend it to anyone who has a relative that needs quality care. There's a wide variety of activities for the residents to take part in and learn new skills or carry on with hobbies they used to do. I'll miss all the staff.
Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for the lovely review and we are so pleased you have enjoyed every moment at the home. We will ensure that this is shared with the team. Take care.
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Review from R L (Son of Resident) published on 25 March 2023
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for your lovely review, we are so pleased that your father feels settled and comfortable at Longbridge Deverill. We will share this feedback with our team. Thanks again.
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The Review Score of 9.7 (9.675) out of 10 for Longbridge Deverill House and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.675 for Longbridge Deverill House and Nursing Home is calculated as follows: ( (334 Excellents x 5) + (83 Goods x 4) + (20 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 443 Ratings = 4.675
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Longbridge Deverill House and Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 31 Mar 2025
Please do get in touch to find out more about our nursing and dementia care vacancies
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Job Title: Home Manager
Joined: 2022
Ben joins the Longbridge Deverill Nursing Home as the Home Manager and brings a wealth of experience having worked in the health sector for 12 years and having gained his degree in nursing.
He has a passion for knowledge that he and his team are able to make a positive difference in all our residents' lives whilst providing the very best in person-centred care. Longbridge Deverill offers a homely and friendly atmosphere where residents and their friends and families are made to feel most welcome.
Job Title: Administrator
Joined: 2024
Louise is originally from up north and moved to work at Longbridge Deverill Nursing Home a year ago. She is our business administrator and is dedicated to ensuring all operations run smoothly and our residents continue to enjoy the highest quality of life.
Job Title: Admin Assistant
Joined: 2023
"All the staff are very friendly and caring at Longbridge Deverill Nursing home, it has a lovely atmosphere. We are very lucky to have such a supportive management team who always go above and beyond for the residents and staff."
Job Title: Activity Coordinator
Joined: 2023
Anna is one of our Activities Coordinators here at Longbridge Deverill. Anna has an Arts Degree and is a very active individual so really enjoys coming up with creative ideas for our residents to take part in through our all-inclusive activities program on a daily basis
Job Title: Unit Lead
Joined: 2012
I have worked at Longbridge Deverill Nursing Home for over 2 years and have progressed to Unit Lead/Senior Carer. The home has such a friendly atmosphere, and we work well as a team to create a homely environment for residents, visitors and staff. I feel well-supported in my role and there are opportunities to progress
Job Title: Unit Lead
Joined: 2018
Klara is a Dementia Champion and has undergone enhanced training in dementia care, mental capacity and DoLs (deprivation of liberty safeguarding). Klara’s role ensures she is advocating for individuals to ensure their best interests are upheld and individuals with dementia are supported to lead fulfilled lives. Klara is involved in auditing processes to improve our dementia service and supports our care team and family members regarding issues relating to dementia care and services provided to older people.
‘I started working at LDNH as agency staff. I was sent here continuously for more than 2 years. The management of the care home noticed my skills and in October 2022 I was employed with a contract. In less than a year I became the unit lead in the dementia unit. I like working at LDNH because the management is supportive and there are countless opportunities to advance in my role. Apart from the supportive leadership, the most important thing is that we can make a difference in the days of our residents by providing them person person-centred care. We are a family that trusts and helps each other to give the best of us
Job Title: Unit lead
Joined: 2021
Beth is a Dementia Champion here at Longbridge Deverill and has undergone enhanced training in dementia care, mental capacity and DoLs (deprivation of liberty safeguarding). Beth’s role ensures she is advocating for individuals to ensure their best interests are upheld and individuals with dementia are supported to lead fulfilled lives. Beth is involved in auditing processes to improve our dementia service and supports our care team and family members regarding issues relating to dementia care and services provided to older people.
‘I started working at LDNH in Dec 2020 as a care assistant, this was my first job in the care sector and I can definitely say I have found my passion. I have been lucky enough to progress within my career completing my Level 3 NVQ in Adult care and I am currently the Unit Lead on the Marquess suite, alongside completing my Level 5 in Management. I have grown as a person in confidence as well as gained a lot of knowledge and experience since I started working here. We have an amazing management team who are always there to support and guide us. All the staff here at LDNH are amazing and are continuously striving to be the best, we have a lovely atmosphere here and we all really care for the residents, we treat them as we would treat our own grandparents’.
Job Title: Unit Lead
Joined: 2023
India started working at Longbridge Deverill Nursing Home in September 2023 as a joint unit lead on the specialist dementia unit. India has worked in health and social care for 11 years and has loved every minute of it. She has found what she loves to do and has been lucky enough to progress in her career to a senior role. India is also being supported to complete her NVQ 5 in leadership and management.
Working at Longbridge Deverill is a pleasure and the staff and residents make it a truly amazing place to work.
Job Title: Nurse
Joined: 2023
‘I am from Guyana and came to Longbridge Deverill Nursing Home in February 2023, my one-year experience has been nothing but exceptional. The staff are very friendly and welcoming, and the teamwork is great. The home manager and Deputy manager are very supportive. I am proud to say that Longbridge Deverill Nursing Home is the best and I made the right choice when I came to the UK to work here. I look forward to many more successful years at LDNH!’
Job Title: Nurse
Joined: 2023
I came to Longbridge Deverill Nursing Home from Nepal.
There is a lot of support within the home and I gained my NMC pin and progressed from senior carer to Registered Nurse within the home. Staff are all so friendly and it is such a rewarding role to support residents in maintaining their independence and quality of life.
Job Title: Senior Carer
Joined: 2024
‘I joined Longbridge Deverill Nursing Home in February 2024 as a senior care assistant. I have been working in care for 15 years. Longbridge Deverill has made me feel very welcome and I get on with everyone. I am looking forward to progressing in my role to complete my NVQ 4 in health and social care.’
Job Title: Senior Carer
Joined: 2020
Mabuhay (Hello!), I am from the Philippines and started working at the home in May 2021. I am passionate about my role at Longbridge Deverill Nursing Home. I enjoy coming to work because of the great teamwork, including all departments and deputy manager/home manager
Job Title: Care assistant
Joined: 2024
I am currently a care assistant, being supported to progress to senior carer within my role. Longbridge Deverill Nursing Home is very supportive in all departments and there is a lot of support to progress further.’
Job Title: Care Assistant
Joined: 2019
I like working on the Wylye Unit as no day is the same. The team are close, reliable and hardworking. Staff and residents form a close trusting relationship. We are happy when we see families being grateful for everything we do and the support we give to their loved ones
Job Title: Care Assistant
Joined: 2023
I have been at Longbridge Deverill Nursing Home for more than one year and am really happy to have joined this lovely environment and give care to the residents, it is great to be able to make people smile. Working here has made my life more joyful, thank You LDNH for giving me such an opportunity.
Job Title: Head Housekeeper
Joined: 2023
Anna joined Longbridge Deverill in 2023 as our Housekeeping Supervisor and is dedicated to making sure our resident living spaces are kept clean and tidy.
‘I have worked at LDNH since September 2023, I am the head Housekeeper of the Housekeeping team. I really enjoy my job, we have a lovely team of staff within the home. I have the opportunity to progress in my career with NVQ levels and training. I feel there is great support from management
Job Title: Maintenance
Joined: 2003
Brian is part of the Maintenance team at Longbridge Deverill.