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Longbridge Deverill House and Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 38 reviews in the last 2 years. Over all time Longbridge Deverill House and Nursing Home has 93 reviews.
Review from S H (Son of Resident) published on 7 February 2023
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Reply from Ben Co, Manager at Longbridge Deverill House and Nursing Home
Thank you very much for the feedback. We always ensure to give quality care to all our residents and support families and friends. I will surely pass the lovely feedback on to the team.
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Review from H A (Great-granddaughter of Resident) published on 10 October 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thanks for the wonderful review; we always try to ensure we have lots going on for our residents and families. Take care.
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Review from Nicola A (Granddaughter of Resident) published on 10 October 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Many thanks for the lovely review; we are so pleased that you find the home welcoming and pleasant. Thanks again.
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Review from Neil E (Son of Resident) published on 10 October 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Many thanks for the review; lovely to hear that the staff team are always polite and at hand whenever you have visited. Take care.
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Review from Alison B (Granddaughter of Resident) published on 6 October 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Many thanks Alison for such a lovely review, we will ensure that this is shared with the team. We're so pleased that your grandmother has been comfortable and received excellent care. Take care, Jo
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Review from F E (Cousin of Resident) published on 3 October 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for your wonderful feedback. We are so pleased to hear that our staff consistently show outstanding courtesy, friendliness and thoughtful efficiency in interactions with residents and visitors. We will ensure this is shared with the staff team and celebrated. Take care.
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Review from C K (Daughter of Resident) published on 27 September 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much Cheryl for the lovely feedback for our amazing team at Longbridge Deverill, we will ensure that we share this with the staff. Thanks again and we are so pleased that your mum is receiving awesome care. Take care Jo.
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Review from Marina C (Daughter of Resident) published on 13 June 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for your lovely review, we are so please to hear that we have been able to support your mum to be more like her old self. We will ensure that these lovely comments are shared with the staff team.
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Review from Ian P (Power of Attorney of Resident) published on 4 June 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for your lovely comments and feedback, we will ensure that these are shared with the staff team at the home.
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Review from C H (Son of Resident) published on 24 May 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you for this lovely review, we are really pleased that your father is well looked after and that you are happy with the care he is receiving, thank you.
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Review from S D (Daughter of Resident) published on 24 May 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for the lovely feedback, I will ensure that this is shared with the team and I'm really proud of the team at Longbridge Deverill Care Home for their dedication and commitment to the home.
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Review from R L (Wife of Resident) published on 24 May 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for your lovely review. Our aim is to ensure our residents and families have the best experience possible. Your kind words show that we have achieved this, thank you.
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Review from M C (Husband of Resident) published on 17 May 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Many thanks for your review, I'm delighted to confirm that we now have Wi-Fi up and running across the home today which we are so excited about. We have looked into regular transport for the home to ensure that our residents have the opportunity of trips out on a regular basis. Our aim is to ensure our residents and families have the best experience possible.
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Review from H T (Daughter of Resident) published on 11 May 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you so much for your kind words, we really appreciate you taking the time to share your experience (and your mother's) at the Home. We have a dedicated and committed team who we will ensure this feedback is shared with.
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Review from F B (Daughter of Resident) published on 9 May 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you for your lovely review; I will pass on your positivity to the care team. It is a pleasure and privilege to be able to look after your mum at Longbridge Deverill.
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Review from T T (Husband of Resident) published on 9 May 2022
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Reply from Jo Needs, Regional Director at Longbridge Deverill House and Nursing Home
Thank you for your review, at Longbridge Deverill we are passionate about delivering excellent care and strive to have ongoing improvement within the service. I will pass on your lovely feedback to the team.
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Review from G S (Son of Resident) published on 27 April 2022
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Reply from Deb Wiltshire, Manager at Longbridge Deverill House and Nursing Home
Thank you for your kind comments that include all of our fabulous team. I will be delighted to feedback to them and look forward to continue caring for your Mother and being part of the lives of the people who love her.
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Review from Justin K (Son of Resident) published on 25 April 2022
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Reply from Deb Wiltshire, Manager at Longbridge Deverill House and Nursing Home
Dear Justin and family - thank you very much for your kind words. It is a privilege to care for your Mum and to be part of this journey with you all. I am delighted to be able to share this with my team and will continue to be here for all of you.
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Review from Theo G (Grandson of Resident) published on 25 January 2022
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Reply from Deb Wiltshire, Home Manager at Longbridge Deverill House and Nursing Home
Thank you so much for your review of Longbridge Deverill House and for your wonderful comments on how excellent the standard of care is, the team work very hard to ensure the best possible care for our residents.
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Review from Annette P (Daughter-in-law of Resident) published on 25 January 2022
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Reply from Deb Wiltshire, Home Manager at Longbridge Deverill House and Nursing Home
Thank you for your review. The staff at Longbridge Deverill work really hard to ensure all residents feel happy, safe and comfortable at all times. We will undertake a review of the activities and food and drink within the service on the back of your feedback to see where we can make the necessary improvements, thanks again.
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The Review Score of 9.7 (9.675) out of 10 for Longbridge Deverill House and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 38 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.675 for Longbridge Deverill House and Nursing Home is calculated as follows: ( (334 Excellents x 5) + (83 Goods x 4) + (20 Satisfactorys x 3) + (3 Poors x 2) + (3 Very Poors x 1) ) ÷ 443 Ratings = 4.675
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Longbridge Deverill House and Nursing Home is based on 36 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 36 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 31 Mar 2025
Please do get in touch to find out more about our nursing and dementia care vacancies
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Job Title: Home Manager
Joined: 2022
Ben joins the Longbridge Deverill Nursing Home as the Home Manager and brings a wealth of experience having worked in the health sector for 12 years and having gained his degree in nursing.
He has a passion for knowledge that he and his team are able to make a positive difference in all our residents' lives whilst providing the very best in person-centred care. Longbridge Deverill offers a homely and friendly atmosphere where residents and their friends and families are made to feel most welcome.
Job Title: Administrator
Joined: 2024
Louise is originally from up north and moved to work at Longbridge Deverill Nursing Home a year ago. She is our business administrator and is dedicated to ensuring all operations run smoothly and our residents continue to enjoy the highest quality of life.
Job Title: Admin Assistant
Joined: 2023
"All the staff are very friendly and caring at Longbridge Deverill Nursing home, it has a lovely atmosphere. We are very lucky to have such a supportive management team who always go above and beyond for the residents and staff."
Job Title: Activity Coordinator
Joined: 2023
Anna is one of our Activities Coordinators here at Longbridge Deverill. Anna has an Arts Degree and is a very active individual so really enjoys coming up with creative ideas for our residents to take part in through our all-inclusive activities program on a daily basis
Job Title: Unit Lead
Joined: 2012
I have worked at Longbridge Deverill Nursing Home for over 2 years and have progressed to Unit Lead/Senior Carer. The home has such a friendly atmosphere, and we work well as a team to create a homely environment for residents, visitors and staff. I feel well-supported in my role and there are opportunities to progress
Job Title: Unit Lead
Joined: 2018
Klara is a Dementia Champion and has undergone enhanced training in dementia care, mental capacity and DoLs (deprivation of liberty safeguarding). Klara’s role ensures she is advocating for individuals to ensure their best interests are upheld and individuals with dementia are supported to lead fulfilled lives. Klara is involved in auditing processes to improve our dementia service and supports our care team and family members regarding issues relating to dementia care and services provided to older people.
‘I started working at LDNH as agency staff. I was sent here continuously for more than 2 years. The management of the care home noticed my skills and in October 2022 I was employed with a contract. In less than a year I became the unit lead in the dementia unit. I like working at LDNH because the management is supportive and there are countless opportunities to advance in my role. Apart from the supportive leadership, the most important thing is that we can make a difference in the days of our residents by providing them person person-centred care. We are a family that trusts and helps each other to give the best of us
Job Title: Unit lead
Joined: 2021
Beth is a Dementia Champion here at Longbridge Deverill and has undergone enhanced training in dementia care, mental capacity and DoLs (deprivation of liberty safeguarding). Beth’s role ensures she is advocating for individuals to ensure their best interests are upheld and individuals with dementia are supported to lead fulfilled lives. Beth is involved in auditing processes to improve our dementia service and supports our care team and family members regarding issues relating to dementia care and services provided to older people.
‘I started working at LDNH in Dec 2020 as a care assistant, this was my first job in the care sector and I can definitely say I have found my passion. I have been lucky enough to progress within my career completing my Level 3 NVQ in Adult care and I am currently the Unit Lead on the Marquess suite, alongside completing my Level 5 in Management. I have grown as a person in confidence as well as gained a lot of knowledge and experience since I started working here. We have an amazing management team who are always there to support and guide us. All the staff here at LDNH are amazing and are continuously striving to be the best, we have a lovely atmosphere here and we all really care for the residents, we treat them as we would treat our own grandparents’.
Job Title: Unit Lead
Joined: 2023
India started working at Longbridge Deverill Nursing Home in September 2023 as a joint unit lead on the specialist dementia unit. India has worked in health and social care for 11 years and has loved every minute of it. She has found what she loves to do and has been lucky enough to progress in her career to a senior role. India is also being supported to complete her NVQ 5 in leadership and management.
Working at Longbridge Deverill is a pleasure and the staff and residents make it a truly amazing place to work.
Job Title: Nurse
Joined: 2023
‘I am from Guyana and came to Longbridge Deverill Nursing Home in February 2023, my one-year experience has been nothing but exceptional. The staff are very friendly and welcoming, and the teamwork is great. The home manager and Deputy manager are very supportive. I am proud to say that Longbridge Deverill Nursing Home is the best and I made the right choice when I came to the UK to work here. I look forward to many more successful years at LDNH!’
Job Title: Nurse
Joined: 2023
I came to Longbridge Deverill Nursing Home from Nepal.
There is a lot of support within the home and I gained my NMC pin and progressed from senior carer to Registered Nurse within the home. Staff are all so friendly and it is such a rewarding role to support residents in maintaining their independence and quality of life.
Job Title: Senior Carer
Joined: 2024
‘I joined Longbridge Deverill Nursing Home in February 2024 as a senior care assistant. I have been working in care for 15 years. Longbridge Deverill has made me feel very welcome and I get on with everyone. I am looking forward to progressing in my role to complete my NVQ 4 in health and social care.’
Job Title: Senior Carer
Joined: 2020
Mabuhay (Hello!), I am from the Philippines and started working at the home in May 2021. I am passionate about my role at Longbridge Deverill Nursing Home. I enjoy coming to work because of the great teamwork, including all departments and deputy manager/home manager
Job Title: Care assistant
Joined: 2024
I am currently a care assistant, being supported to progress to senior carer within my role. Longbridge Deverill Nursing Home is very supportive in all departments and there is a lot of support to progress further.’
Job Title: Care Assistant
Joined: 2019
I like working on the Wylye Unit as no day is the same. The team are close, reliable and hardworking. Staff and residents form a close trusting relationship. We are happy when we see families being grateful for everything we do and the support we give to their loved ones
Job Title: Care Assistant
Joined: 2023
I have been at Longbridge Deverill Nursing Home for more than one year and am really happy to have joined this lovely environment and give care to the residents, it is great to be able to make people smile. Working here has made my life more joyful, thank You LDNH for giving me such an opportunity.
Job Title: Head Housekeeper
Joined: 2023
Anna joined Longbridge Deverill in 2023 as our Housekeeping Supervisor and is dedicated to making sure our resident living spaces are kept clean and tidy.
‘I have worked at LDNH since September 2023, I am the head Housekeeper of the Housekeeping team. I really enjoy my job, we have a lovely team of staff within the home. I have the opportunity to progress in my career with NVQ levels and training. I feel there is great support from management
Job Title: Maintenance
Joined: 2003
Brian is part of the Maintenance team at Longbridge Deverill.