The Priory

Greenway Lane, Chippenham SN15 1AA
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9.5 41 Reviews
  • The Priory, Chippenham
The Priory specialises in assisted living, offering quality individualised support for older people in order to help them maintain a lifestyle with which they feel satisfied and respected.

Professional nursing care is practised within a family environment, with a well-trained team committed to getting to understand each residents' requirements.

Privacy is respected, while there are numerous social events and activities to enjoy.

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Care Provided by The Priory

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 24 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Sheltered Housing

Good to Know

  • Owner
  • Lower Green Ltd
  • Person in charge
  • Paula Burnett (Care Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (24)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for The Priory

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £875 – £1,200
    • Self-Funded Residential Dementia Care £875 – £1,295
    • RESPITE Self-Funded Residential Care £875 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £875 – £1,295
  • (these prices are only a guideline, please contact The Priory to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please do visit The Priory at any time. If looking to book an appointment, please do phone, but the home is more than happy for visitors to drop in unannounced as well.


  • Parking

  • The car park is in front of The Priory.


The Priory Reviews (41)

Total of 41, showing 41-41
9.5

The Priory has a Review Score of 9.5 (9.498) out of 10, based on 7 reviews in the last 2 years. Over all time The Priory has 41 reviews.

Overall Experience

  • 35
  • 6
  • 0
  • 0
  • 0

Date Published

41
0
2
7
34

Review from K M (Son of Resident) published on 27 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother, three sisters and I feel that our mother is well cared for at the Priory, Chippenham. She is very happy and contented and feels safe and secure. The staff are very friendly and helpful in every way.
The food is excellent, the rooms are comfortable and clean. Also, the staff try a range
of activities to keep them stimulated and do their best to give them a good quality of life. I would finally like to say that I would not hesitate to recommend the Priory to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.498)

Overview of Review Score

The Review Score of 9.5 (9.498) out of 10 for The Priory is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.798 for The Priory is calculated as follows: ( (67 Excellents x 5) + (17 Goods x 4) ) ÷ 84 Ratings = 4.798

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.7 Points relating to the number of positive Reviews for The Priory is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 7 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Jul 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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